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研究生:林韋達
研究生(外文):Wei-Da Lin
論文名稱:衝突類型與衝突管理對團隊創造力之影響
論文名稱(外文):The Effects of Conflicts and Conflict Management Styles on Group Creativity
指導教授:林尚平林尚平引用關係
指導教授(外文):Shang-Ping Lin
學位類別:碩士
校院名稱:國立雲林科技大學
系所名稱:企業管理系碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2007
畢業學年度:95
語文別:中文
論文頁數:89
中文關鍵詞:任務衝突關係衝突衝突管理團隊創造力
外文關鍵詞:Task conflictRelationship conflictConflict managementGroup creativity
相關次數:
  • 被引用被引用:33
  • 點閱點閱:1134
  • 評分評分:
  • 下載下載:414
  • 收藏至我的研究室書目清單書目收藏:6
本研究試圖探討以下問題:探討衝突類型對於團隊創造力有無影響,以及何種衝突管理方式是對團隊創造力是有正面幫助。衝突類型包括任務衝突與關係衝突,而衝突管理則採衝突整合與衝突回避這兩種來討論。本研究以衝突類型與衝突管理為自變項,團隊創造力為依變項,進行研究討論。期望能根據研究結果,提出有效的建議,並且能幫助實務上團隊的運行。
本研究是採實驗設計之方法進行探討,並根據研究目的與問題、文獻探討,進行二因子實驗設計研究。問卷以模擬情境之方式,進行衝突之操弄並且以最後的團隊構想來衡量團隊創造力。
本研究所獲得的結果如下:關係衝突會降低團隊創造力。在衝突管理方面,衝突整合對團隊創造力無顯著的正面作用,並且當在沒有衝突的情況之下,使用衝突回避組別的團隊創造力反而高於使用衝突整合的組別。
These main purposes of this study were the relationship between type of conflicts and group creativity, and the relationship between conflict management and group creativity. The types of conflicts included task and relationship conflicts, and the conflict managements discussed are collaboration and avoiding. In this research, conflicts and conflict managements were regarded as independent variable, and the group creativity was dependent variable.
On the basis of purpose and literature review, this study adopted a 2×3 experimental design. The results show relationship conflict definitely reduces group creativity. In terms of group management, collaboration has no significant effect on group creativity. When group discuss without conflict, the group creativity of groups with conflict avoiding was higher than that of groups with conflict collaboration.
目 錄
中文摘要 i
英文摘要 ii
誌 謝 iv
目 錄 v
表目錄 vii
圖目錄 viii
第一章 緒論 1
第一節 研究動機與背景 1
第二節 研究目的與問題 3
第三節 研究架構與假設 4
第三節 研究流程 7
第二章 文獻探討 8
第一節 衝突的定義 8
第二節 團隊衝突 10
第三節 衝突管理 15
第四節 創造力….. 20
第五節 團隊創造力 23
第三章 研究方法 26
第一節 情境設計.. 27
第二節 變數衡量.. 29
第三節 外在變數控制 34
第四節 實驗前測.. 37
第五節 正式實驗程序 39
第六節 資料分析方法 43
第四章 資料分析與結果 44
第一節 前測操弄檢定 44
第二節 正式實驗資料分析 47
第五章 討論與建議 54
第一節 結果討論.. 54
第二節 管理意涵.. ..58
第三節 研究限制.. 60
第四節 未來研究建議 61
參考文獻 63
附錄一 個人創造力問卷 72
附錄二 模擬情境-角色扮演 73
附錄三 討論準則-衝突管理 76
附錄四 團隊提案 77
附錄五 團隊互動問卷 78
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