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研究生:顏偵雯
研究生(外文):YEN, CHEN-WEN
論文名稱:組織學習能力、組織創新氣氛、適應性績效與工作敬業心關係之研究─以南區某醫學中心醫事人員為例
論文名稱(外文):The Relationship of Organizational Learning Capability, Organizational Innovation Climate, Adaptive Performance and Work Engagement: A Case of Medical Personnel at a Medical Center in Southern Taiwan
指導教授:黃佳純黃佳純引用關係
指導教授(外文):Huang, Jie-Tsuen
口試委員:劉廷揚盧昆宏王湧泉
口試委員(外文):LIU,TING-YANGLU,KUEN-HORNGWANG,YUNG-CHUAN
口試日期:2016-07-09
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系碩士班
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2016
畢業學年度:104
語文別:中文
論文頁數:120
中文關鍵詞:組織學習能力組織創新氣氛適應性績效工作敬業心
外文關鍵詞:Organizational Learning CapabilityOrganizational Innovation ClimateAdaptive PerformanceWork Engagement
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醫療環境急遽變化以及醫療需求日益增加,醫療專業創新發展及高品質的醫療服務將成為醫療機構的核心競爭力,然而醫療機構如何藉由組織的學習能力以及營造創新的組織氣氛,進而提升應變力以因應變遷的環境,並增進員工適應性績效及提高工作敬業心,讓醫院在競爭的環境中擁有卓越優勢是相當重要的議題。
因此,本研究主旨為探討組織學習能力、組織創新氣氛、適應性績效與工作敬業心之間的關係,並進一步驗證組織創新氣氛在組織學習能力與適應性績效、工作敬業心之間的中介效果。本研究以南區某醫學中心醫事人員為對象,共發放360份問卷,回收有效問卷共357份,有效回收率99.16%。所得資料以敍述性統計、因素分析、信度分析、Pearson積差相關與迴歸分析等統計方式驗證研究假設,研究結果歸結如下:
一、組織學習能力對組織創新氣氛具有正向顯著影響。
二、組織學習能力對適應性績效具有正向顯著影響。
三、組織學習能力對工作敬業心具有正向顯著影響。
四、組織創新氣氛對適應性績效具有正向顯著影響。
五、組織創新氣氛對工作敬業心具有正向顯著向影響。
六、組織創新氣氛在組織學習能力對適應性績效之關係具有中介效果。
七、組織創新氣氛在組織學習能力對工作敬業心之關係具有中介效果。

Due to the rapidly changing environment and the increasing needs for medical services, innovative medical professionals and high-quality medical services will become the core competitiveness of medical institutions. However, how to boost organizational learning capability as well as build innovative organizational climate in order to improve organization’s flexibility and employees’ adaptive performance and work engagement becomes an essential issue for hospitals pursuit of superior advantages in an competitive environment.
Hence, the purpose of this thesis is to discuss the relationships of organizational learning capability, organizational innovation climate, adaptive performance and work engagement. Meanwhile, this study also examines the mediating effect of organizational innovation climate on the relationship between organizational learning capability, adaptive performance and work engagement. This research target on medical personnel in medical center in southern Taiwan. The research method was questionnaire survey. A total of 360 questionnaires were distributed and 357 valid questionnaires were returned, with the effective rate of 99%. The collected data were analyzed by descriptive statistics, factor analysis, Pearson correlation and hierarchical regression analysis. The results are showed as follows:
1. Organizational learning capability has a positive effect on organizational innovation climate.
2. Organizational learning capability has a positive effect on adaptive performance.
3. Organizational learning capability has a positive effect on work engagement.
4. Organizational innovation climate has a positive effect on adaptive performance.
5. Organizational innovation climate has a positive effect on work engagement.
6. Organizational innovation climate has a mediating effect on the relationship of organizational learning capability and adaptive performance.
7. Organizational innovation climate has a mediating effect on the relationship of organizational learning capability and work engagement.

摘要 I
ABSTRACT II
誌謝 III
目錄 IV
表目錄 VI
圖目錄 VIII
第一章 緒論 1
第一節 研究背景 1
第二節 研究動機 2
第三節 研究目的 5
第四節 研究流程 6
第二章 文獻探討 7
第一節 組織學習能力 7
第二節 組織創新氣氛 17
第三節 適應性績效 26
第四節 工作敬業心 36
第五節 組織學習能力、組織創新氣氛、適應性績效及工作敬業心關係探討 43
第三章 研究方法 48
第一節 研究架構 48
第二節 研究假設 49
第三節 研究工具 50
第四節 研究對象及資料收集過程 53
第五節 資料分析方法 54
第六節 量表之因素分析及信度分析 56
第七節 差異性分析 63
第四章 資料分析 69
第一節 樣本特性分析 69
第二節 組織學習能力、組織創新氣氛、適應性績效與工作敬業心描述性統計 72
第三節 相關分析 75
第四節 迴歸分析 77
第五節 中介分析 85
第六節 研究假設驗證結果 91
第五章 結論與建議 92
第一節 研究結論 92
第二節 研究建議 97
第三節 研究限制與後續研究建議 100
參考文獻 102
一、中文部份 102
二、英文部份 108
附錄:人體試驗/研究同意證明書 120


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