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研究生:吳彥融
研究生(外文):Wu, Yan-Rong
論文名稱:成就需求與政治技巧對組織公民行為影響之研究:以印象管理策略為中介變項
論文名稱(外文):The Influences of Need for Achievement and Political Skill on Organizational Citizenship Behavior:Impression Management Tactics as Mediators
指導教授:黃佳純黃佳純引用關係
指導教授(外文):Huang,Jie-Tsuen
口試委員:劉廷揚謝馥蔓王湧泉
口試委員(外文):LIU,TING-YANGHSIEH, FU-MANWANG,YUNG-CHUAN
口試日期:2017-06-27
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:人力資源發展系碩士班
學門:商業及管理學門
學類:其他商業及管理學類
論文出版年:2017
畢業學年度:105
語文別:中文
論文頁數:121
中文關鍵詞:成就需求政治技巧印象管理策略組織公民行為
外文關鍵詞:Need for AchievementPolitical SkillImpression Management TacticsOrganizational Citizenship Behavior
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目前個人特質與印象管理之研究仍為少數,而探討不同特質之個體在印象管理策略的抉擇之相關研究則更為缺乏。本研究以成就需求與政治技巧此兩項特質,探討具成就需求或政治技巧之個體在選擇印象管理策略會具有什麼樣的偏好,並進一步探討印象管理策略對組織公民行為的展現具有怎樣的影響。
  本研究採便利抽樣,由個體自陳的形式,對不同性質的組織單位進行施測,總計發放400份問卷,回收問卷250份,有效回收率62.5%,而本研究得出以下研究結果:
一、成就需求對印象管理策略(奉承、自我推銷、模範及威嚇)有正向影響,對於哀求策略則有負向影響。
二、政治技巧對印象管理策略(奉承、自我推銷、模範及威嚇)有正向影響。
三、印象管理策略(奉承與自我推銷)對組織公民行為有正向影響,哀求策略則為負向影響。
四、印象管理策略(奉承與哀求)在成就需求與組織公民行為間具有部分中介效果。
五、印象管理策略(奉承)在政治技巧與組織公民行為間具有部分中介效果。
 
 關鍵字:成就需求、政治技巧、印象管理策略、組織公民行為

Presently, research of personal traits and impression management is still in a few. Also, research exploring individuals with different traits on the choice of impression management tactics is fewer. This study aimed to investigate the effects of individual’s need for achievement and political skill on impression management tactics and organizational citizenship behavior.
  This study used convenience sampling to collect self-report data from various organizations. A total of 400 questionnaires were distributed, and 250 valid questionnaires returned. The valid return rate is 62.5%. The research findings are as follows :
1. Need for achievement has a positive impact on impression management tactics (ingratiation, self-promotion, exemplification, and intimidation), however it has negative impact on supplication tactics.
2. Political skill has a positive impact on impression management tactics (ingratiation, self-promotion, exemplification, and intimidation).
3. Impression management tactics (ingratiation and self-promotion) have a positive impact on organizational citizenship behavior. However the supplication tactic has negative impact on organizational citizenship behavior.
4. Impression management tactics (ingratiation and supplication) have partial meditation effect on the relationship between need for achievement and organizational citizenship behavior.
5. Impression management tactic (ingratiation) has partial meditation effect on the relationship between political skill and organizational citizenship behavior.

Keywords:Need for Achievement, Political Skill, Impression Management Tactics, Organizational Citizenship Behavior

摘 要
ABSTRACT
謝誌
目錄
表目錄
圖目錄
第一章 緒論
第一節 研究背景與動機
第二節 研究目的
第三節 研究流程
第二章 文獻探討
第一節 成就需求
第二節 政治技巧
第三節 印象管理策略
第四節 組織公民行為
第五節 各研究變項關係之推論
第三章 研究方法
第一節 研究架構
第二節 研究假設
第三節 研究變項之操作性定義與衡量工具
第四節 研究對象與調查方法
第五節 資料分析方法
第六節 量表之信效度分析
第四章 實證結果與分析
第一節 樣本描述性統計分析
第二節 成就需求、政治技巧、印象管理策略與組職公民行為之相關分析
第三節 成就需求、政治技巧、印象管理策略與組職公民行為之迴歸分析
第四節 中介效果之驗證
第五節 研究假設檢定結果
第五章 結論與建議
第一節 研究結論與討論
第二節 研究建議
第三節 研究限制與後續研究建議
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