臺灣博碩士論文加值系統

Nowadays, enterprises facing the global competition should directly or indirectly keep a close contact with the international market. Service quality and cost controls are becoming critical successful factors to business operations and collecting both internal and external information can help managers make better business decisions. Therefore, enterprises need a multi-functional integrated system to better control the speed in production lines, product delivery status, cash flow, and etc. to meet customers’ requirement as soon as possible.
Enterprise Resource Planning (ERP) system was known as a top solution for enterprise in the economic environment because of its benefits. In the 21st century, ERP becomes one of the required information infrastructures for big enterprises to choose their suppliers. However, a successful adoption of ERP system depends on lots of factors in technology, organizational culture and employee training. Human factors are always considered the most important factors impacting the adoption of ERP system. Due to this reason, the study tries to understand users’ behaviors when an organization adopts an ERP system. Based on the well-known Technology Acceptance Model (TAM), this study will analyze drivers for users to adopt the EPR system. The case company in the empirical study is an international textile company headquartered in Taiwan. Findings in the study may help organizations in similar industries make better decisions in adopting ERP systems.

Abstract i
Acknowledgment iii
Table of Contents iv
List of Tables vi
List of Figures vii
Chapter 1 Introduction 1
1.1. Research background 1
1.2. Research motivation and purpose 3
1.3. Research scopes and limitation 5
1.4. Research structure 6
Chapter 2 Literature Review 8
2.1. Enterprise Resource Planning 8
2.1.1. Definition and benefit of ERP 8
2.1.2. ERP development history 13
2.1.3. Four elements in ERP system adoption 15
2.1.4. IT knowledge need for ERP system adoption 17
2.2. Technology Acceptance Model 18
2.2.1. TAM model source 18
2.2.2. TAM model structure 20
2.2.3. Relative TAM model researches 22
2.3. Reason of choosing TAM model to study ERP system adoption 24
Chapter 3 Research Design and Methodology 27
3.1. Research framework and hypotheses 27
3.2. Sample and Questionnaire development 31
3.2.1. IT knowledge 31
3.2.2. Using environment 32
3.2.3. Perceived usefulness 33
3.2.4. Perceived easy of use 33
3.2.5. Attitude toward to use 33
3.2.6. Behavioral intention to use 34
3.2.7. Actual system use 34
3.3. Data collecting method 34
3.4. Data processing method 34
Chapter 4 Data Analysis and Research Results 37
4.1. Case study 37
4.1.1. Namliong Group 37
4.1.2. Namliong’s subsidiaries in Vietnam 37
4.2. General Demographic Information 38
4.3. Confirmatory factor analysis 41
4.4. Reliability analysis and the structural equation model- 43
4.5. Research results 47
4.6. One-way ANOVA and compare mean analysis 51
Chapter 5 Conclusions 56
5.1. Research findings 56
5.2. Recommendations for future study 58
5.3. Summary 59
References 60
Appendix A Questionnaire 66
Appendix B 學術問卷 72
Appendix C Bản câu hỏi phỏng vấn 76

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