一、中文部分
中華民國護理師護士公會全國聯合會(2011)。護理人員統計表。線上檢索日期:2011年12月14日。網址:http://www.nurse.org.tw/DataSearch/Manpower.aspx
台灣護理學會(2009)。基層護理人員臨床專業能力進階制度規劃指引。檢索日期:2010年11月25日。網址:http://www.twna.org.tw/ frontend/un10_open/welcome.asp#
行政院衛生署(2011年3月)。醫院評鑑資訊公開。檢索日期:2011年4月13日。網址:http://www.doh.gov.tw/ufile/doc/99medical/醫院評鑑資訊公開.xls
行政院衛生署(2009年7月23日)。2009年護理新知電子報第五期。檢索日期:2010年11月30日。網址:http://www.doh.gov.tw/ CHT2006/DM/DM2_p01.aspx?class_no=382&now_fod_list_no=10250&level_no=1&doc_no=72345
疾病管制局(2011年3月)。全國醫事人力病床資料。檢索日期:2011年4月14日。網址:http://www.cdc.gov.tw/public/ Attachment/14129271871.pdf
尹祚芊、楊克平、劉麗芳(2001)。台灣地區醫院護理人員留任措施計畫成效之評值。護理研究,9(3),247-258。
梁亞文、呂菁萍、張雅琳、林淑浣(2008)。影響護理人員對於護理照護活動認知差異之相關性分析。澄清醫護管理雜誌,4(1),16-23。高月慈、袁素娟(2006)。護理人員職場自尊及其相關因素的探討-以中部某區域醫院為例。醫務管理期刊,7(4),370-382。黃志強、潘豐泉、鍾慧嬡、戴榕璇(2008)。層級分析法分析護理人員抗壓能力決定性因素-以南部某區域醫院為例。安泰醫護雜誌,14(4),248-262。詹偉德(2007)。區域醫院預期與實際醫療服務品質之研究。未出版碩士論文,國立高雄師範大學研究所,高雄。
蔣淨宜(2006)。影響護理人力變動之因素探討-台灣地區1999年至2005年之趨勢分析。未出版碩士論文,國立中山大學人力資源管理研究所,高雄。陳惠惠(2006年5月10日)。護理工作壓力大離職潮1/3是新人。聯合報,E4版。檢索日期:2010年10月15日。網址:http://pro. udnjob.com/mag2/hr/storypage.jsp?f_ART_ID=23536
陳繪竹、李金德、林淑媛(2009)。進階護理人員自評護理能力之探討。醫護科技期刊,11(2),87-97。盧孳艷、孫友聯(2010)。病患安全在護士的賣身契下犧牲了。2010年世界公民人權高峰會。線上檢索日期:2010年12月20日。網址:http://www.worldcitizens.org.tw/awc2010/ch/F/F_d _ page.php?pid=4829.
魏慶國、陳銘樹、楊建(2005)。區域醫院級規模報酬之探討。亞東學報,25,135-142。蕭伃伶、劉淑娟、黃金蓮、謝佑珊、徐珊珊、黃嗣棻、蕭淑代 (2005)。台北市護理人員離職狀況及其相關因素之探討領導護理,6(2),11-19。徐南麗、林碧珠、楊克平、賴正芬(2001)。護理能力量表之建立與評值。腫瘤護理雜誌,1(2),81-93。
二、英文部分
Aiken, L. H., Clarke, S. P., Sloane, D. M., Sochalski, J., & Silber, J. H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. Journal of the American Medical Association, 288(16), 1987-1993.
American Health Care Association [AHCA]. (2008). 2007 AHCA Survey Nursing Staff Vacancy and Turnover in Nursing Facilities. Retrieved from http://www.ahcancal.org/research_ data/staffing/Documents/Summary_Vacancy_Turnover_Survey2007.pdf
Agency for Healthcare Research and Quality [AHRQ]. (2007). Hospital nurse staffing and Quality of care. Available on Oct. 30, 2010. The website at: http://www.ahrq.gov/research/ nursestaffing/nursestaff.pdf
Bernstein, S. L. (2005). Internal marketing of an ED-based public health initiative. American Journal of Emergency Medicine, 23(3), 411-413.
Bjork, I. T., Hansen, B. S., Samdal, S. T., & Hamilton, G. A. (2007). Evaluation of clinical ladder participation in Norway. Journal of Nursing Scholarship, 39(1), 88-94.
Borkowski, N., Amann, R., Song, S. H., & Weiss, Cynthia. (2007) Nurses' intent to leave the profession: Issues related to gender, ethnicity, and educational level. Health Care Management Review, 32(2), 160-167
Buchan, J. & Calman, L. (2005). The global shortage of registered nurses: an overview of issues and actions. Paper reported from ICN/FNIF. Retrieved from http://www.icn.ch/global/shortage [Available on 2010, October 22].
Chang, C. S. & Chang H. H. (2007). Effects of internal marketing on Nurse Job satisfaction and organizational commitment: Example of medical centers in southern Taiwan. Journal of Nursing Research, 15(4), 265-274.
Cohen, J. D. (2006). The aging nursing workforce: How to retain experienced nurses. Journal of Healthcare Management, 51(4), 233-245
Girot, E. A. (1993). Assessment of competence in clinical practice: A phenomenological approach. Journal of Advanced Nursing. Journal of Advanced Nursing, 18 (1), 114-119.
Georgiou, A. C. & Tsantas, N. (2002). Modelling recruitment training in mathematical human resource planning. Applied Stochastic Models in Business and Industry, 18(1), 53-74.
Gillespie, J. F., Lebvinger, W. E., & Kahalas, H. (December, 1976). A human resource planning and valuation model. Academy of Management Journal, 19(4), 650-656.
Guerry, M. A. (2008). Profile-based push models in manpower planning. Applied Stochastic Models in Business and Industry, 24(1), 13-20.
Hillier, F. S. & Lieberman, G. J. (1995). Introduction to operations research, 6th edition, p: 628. McGraw-Hill Inc., New York
Holness, K. S., Drury, C. G., & Batta, R. (2006). A systems view of personnel assignment problems. Human Factors and Ergonomics in Manufacturing, 16(3), 285-307.
Jaggi, B. & Lau, H.-S. (1974). Toward a model for human resource valuation. The Accounting Review, 49(2), 321-329.
Jones, C. B. (2008). Revisiting nurse turnover costs: adjusting for inflation. The Journal of Nursing Administration, 38(1), 11-18
Kahalas, H. & Leininger, W. E. (1975). A manpower model effectiveness planning for organizational. Long Range Planning, 8(4), 85-90.
Kinstler, D. P., Johnson, R. W., Richter, A., & Kocher, K. (2008). Navy Nurse Corps manpower management model. Journal of Health Organization and Management, 22(6), 614-631.
Koonar, K. (2008). Nursing Assistant- An Intergal Part of the System. Retrieved from http://rnnurseschools.com/tag/assistant/ [Available on, 2010 July 25]
Latham, C. L., Hogan, M., & Ringl, K. (2008). Nurses supporting nurses: Creating a mentoring program for staff nurses to improve the workforce environment. Nursing Administration Quarterly, 32(1), 27-39
Lin, C. T., Wang, S. M., & Chiang, C. T. (2001). Manpower supply and demand of ocean deck officers in Taiwan. Maritime Policy & Management, 28(1), 91-102.
Lou, J., Yu, H., Hsu, H., & Dai, H. (2007). A study of role stress, organizational commitment and intention to quit among male nurses in southern Taiwan. The Journal of Nursing Research, 15(1), 43-53.
Masroor, A. M., & Fakir, M. J. (2010). Level of job satisfaction and intent to leave among malaysian nurses. Business Intelligence Journal, 3(1), 123-137
Mannan, H. R., & Koval, J. J. (2003). Latent mixed markov modeling of smoking transitions using monte carlo bootstrapping. Statistical Methods in Medical Research, 12(2), p.125.
Mello, J. A. (2011). Strategic Management of HumanResources 3/e. Thomson: South-Western.
Numerof, R. E., Abrams, M., & Ott. B. (2004). What works... and what doesn't? Nursing Management, 35(3), 18.
Riley, J. K., Rolband, D. H., James, D. & Norton, H. J. (2009). Clinical ladder: Nurses’ perceptions and satisfiers. The Journal of Nursing Administration, 39(4), 182-188.
Stanton, M. W., M.A. (2004). Hospital nurse staffing and quality of care. Rockville (MD): Agency for healthcare research and quality, research in action issue 14. AHRQ Pub. No. 04-0029. Retrieved from http://www.ahrq.gov/research/nursestaffing/ nursestaff.pdf. [Available on 2010, October 30].
Smith, L. D. & Lawrence, E. C. (1995). Forecasting losses on a liquidating long-term loan portfolio. Journal of Banking and Finance, 19, 959-985.
Teresa, W. C., Sherry, I. B., & Chester, D. R. (2000). Review of nursing turnover research, 1977-1996. Social Science Medicine, 47(12) , 1905-1924
Tony, H. H., Chen, K. S., Kuo, M. F., Yen, M. S. & Lai, E. S. (2000) Estimation of Sojourn time in chronic disease screening without data on interval cases. Biometrics. Washington, 56(1) , 167-172
The Bureau of Labor Statistics [BOLS]. (2007). Occupations with the largest job growth, 2006-16. Retrieved from http://www.bls. gov/opub/ted/2007/dec/wk1/art05.htm [Available on 2011, April 14].
The International Council of Nurse [ICN]. (2007). Definition of Nursing. Retrieved from http://www.icn.ch/definition.htm. [Available on 2010, July 25].
Waldman, J. D., Kelly, F., Arora, S., & Smith, H. (2004). The shocking cost of turnover in health care. Health Care Management Review, 29(1), 2-7.
Wang, S. M. & Lin, Lin C. T. (2007). The lowest supply and demand of engineering officers of national vessels in taiwan. Quality & Quantity, 41, 19-36.
Yaktin, U. S., Azoury, N. B., & Doumit, A. A. (2003). Personal characteristics and job satisfaction among nursesin Lebanon. Journal of NursingAdminstraction, 33(7), 384-390.