臺灣博碩士論文加值系統

Power is a very important product of each nation. Vietnam needs Vietnam Electricity to develop strong enough to serve electricity consumption needs of the whole country. Activities of Vietnam Electricity consist of many stages, in which distributing electricity is the last stage of power production and business processes in Vietnam. Therefore, the more effective power distribution activity will significantly contribute to the overall success of the power sector. Binh Duong Power Company is the largest power distributor of Vietnam Electricity, so improving quality of human resources in Vietnam Electricity is very meaningful, which bring about not only benefit for Binh Duong Power Company, but also for the power sector.
The thesis consists of five chapters: Chapter introduction, chapter literature review, chapter methodology, chapter result and discussion, chapter conclusion and suggestions.
With outlined research objectives, systematic approach, the thesis “The study of improving the human resource quality via recruiting and training process in Binh Duong Power Company (period of 2011 – 2020)” has solved some theoretical and practical problems to improve human resources of Binh Duong Power Company as follows:
Firstly, to review basic theory of human resources comprehensively, improve human resources in order to draw the concept of human resources, improve human resources and basic contents of improving human resources for enterprises.
Secondly, to research and analysis the status of improving human resources of Binh Duong Power Company to determine strengths, weaknesses, advantages and disadvantages for the improvement of human resources in Binh Duong Power Company in the coming years.
Thirdly, to build perspectives and goals to improve human resources in Binh Duong Power Company based on strategic development objectives of Vietnam power sector and strategies to improve quality of human resources by 2020.
Fourthly, to propose major and necessary solutions to enhance human resources of Binh Duong Power Company by 2020.
In addition, the thesis also proposes a number of recommendations to the State and Vietnam Electricity to create favorable conditions for development of human resources of Binh Duong Power Company in particular Vietnam power sector in general.

List of Tables…………………………………………………………………………viii
List of Figures………………………………………………………………………......x
Chapter 1 INTRODUCTION…………………………………………………….1
1.1. Reason for the theme.................................................................................................1
1.2. Aims of study ………………………………………………………………………..3
1.2.1. General…………………………………………………………………………...3
1.2.2. Specific aims……………………………………………………………………..3
1.3. Subject and scope of the study ……………………………………………………5
1.3.1. Subject……………………………………………………………………………5
1.3.2. Limit of the thesis………………………………………………………………...6
1.4. Meaning application of the thesis ………………………………………………..6
1.5. Structure of the thesis …………………………………………………………….. .7
1.6. Summary ……………………………………………………………………………..7
Chapter 2 LITERATURE REVIEW …………………………………………8
2.1. Overview of human resources and improving the workforce quality …….8
2.1.1. Concept of human resources……………………………………………………..8
2.1.2. The concept of improving the quality of human resources………………………9
2.1.3. The role of human resources and improving its quality…………………………10
2.2. Improving the quality of corporate human resources……………………..11
2.2.1. Traits of the human resources and the improvement of its quality……………...11
2.2.2. Content of corporate human resource improvement……………………………..12
2.2.2.1. Maintain adequate quantity and proper structure of human resources….12
2.2.2.2. Augment operational qualifications……………………………………..13
2.2.2.3. Augment the professional expertise……………………………………..13
2.2.2.4. Enhance the teamwork skills…………………………………………… 13
2.2.2.5. Strengthen the laborers’ fitness………………………………………….14
2.2.2.6. Foster the employees’ personalities……………………………………..14
2.2.2.7. Motivate the employees…………………………………………………14
2.3. Improving the quality of power distributors’ human resources ……………14
2.3.1. Technical and business traits of power companies with respect to the
improvement of workforce quality……………………………………………...14
2.3.2. Main impacts on the improvement of power companies’ workforce quality…...16
2.3.2.1. Macro environment……………………………………………………. 16
2.3.2.2. Micro environment……………………………………………………...16
2.3.2.3. Internal environment……………………………………………………18
2.4. Local and global companies’ experience of improving the human
resource quantity …………………………………………………………………..20
2.4.1. Experience from the U.S enterprises……………………………………………20
2.4.2. Experience from the Japanese companies ………………………………………21
2.4.3. Experience from the Southern Power Corporation……………………………..22
2.4.4. Experience ………………………………………………………………………23
2.5. Legal basis for thesis formulation ………………………………………………24
2.6. Summary …………………………………………………………………………….25
Chapter 3 METHODOLOGY …………………………………………………26
3.1. Research methodology ……………………………………………………………26
3.2. Researching frame …………………………………………………………………27
3.3. Introduction to Binh Duong Electricity company ……………………………28
3.3.1. Development process……………………………………………………………28
3.3.2. Functions – Scope of operation – Rights………………………………………..29
3.3.2.1. Functions………………………………………………………………..29
3.3.2.2 Scope of operation………………………………………………………30
3.3.2.3 Rights…………………………………………………………………...30
3.3.3. Organization and activity model of Binh Duong Power Company…………….30
3.3.3.1. Electricity grid under the management of Binh Duong
Power Company………………………………………………………...30
3.3.3.2. Current organization and operation of the company…………………...31
3.3.4. Situation of the production and business activities……………………………..33
3.3.4.1. Production and business activities of Binh Duong Power Company….33
3.3.4.2. Production and trading results in 04 years
(2007, 2008, 2009 and 2010)…………………………………………34
3.4. Current status of improving human resource in Binh Duong
Power company ....................................................................................................... 35
3.4.1. Actions to take in order to improve the quality of human resource in
Binh Duong Power company…………………………………………………...35
3.4.1.1. Building up plans on improving human resource……………………..35
3.4.1.2 Recruiting activities……………………………………………………..35
3.4.1.3. Arranging human resource……………………………………………..37
3.4.1.4. Training and developing human resource ……………………………...37
3.4.1.5 Policy on encouraging employees……………………………………...40
3.4.1.6. Analysis on issues related to employees ……………………………...44
3.4.1.7. Analysis on working results of employees…………………………….45
3.4.1.8. Senior managers……………………………………………………….46
3.4.2. Judging the effectiveness of the process of improving the quality of
human resource in Binh Duong Power company……………………………...47
3.4.2.1 Judging method and statistics………………………………………….47
3.4.2.2 Analyzing statistics revealing effectiveness of actions to take
in order to improve the quality of human resource in Binh Duong
Power company……………………………………………………………….. 48
3.4.2.3 General judgment on human resource in Binh Duong Power company..57
3.3 Chapter summary …………………………………………………………………...64
Chapter 4 RESULT AND DISCUSSION …………………………………66
4.1. Development orientation and demand for human resource
improvement of Vietnam Electricity Corporation …………………………...66
4.1.1 Development orientation………………………………………………………..66
4.1.2 Demand for improving the quality of human resource…………………………66
4.2. Company’s view point and target on improving the quality of
human resource in Binh Duong Power company ……………………………66
4.2.1. View point ……………………………………………………………………...67
4.2.2. Organizational and operational model of the company in the period
of 2011-2020…………………………………………………………………...67
4.2.2.1. Organizational model…………………………………………………..67
4.2.2.2. Business lines…………………………………………………………..68
4.2.2.3. Objectives of the production and business of the company in the
period of 2011-2020…………………………………………………….69
4.3. Analyzing estimation of factors affecting effort to improve the
quality of human resource ……………………………………………………….72
4.3.1 Macro factors……………………………………………………………………72
4.3.2 Micro factors…………………………………………………………………… 73
4.3.3 Internal factors…………………………………………………………………..73
4.4. Power grid system of Binh Duong Power Company in the
period of 2011-2020 ………………………………………………………………73
4.4.1. Electrical demands……………………………………………………………...74
4.4.2. Power grid development plan…………………………………………………..74
4.4.2.1. Power grid of 220 and 110kV…………………………………………74
4.4.2.2. Medium-voltage grid…………………………………………………..75
4.4.2.3. Low voltage grid……………………………………………………… 76
4.4.2.4. Construction quantity…………………………………………………76
4.4.2.5. Investment capital for implementing the plan…………………………79
4.5. Some suggestions to improve the quality of human resource
in Binh Duong power company …………………………………………………79
4.5.1. Setting SWOT matrix to form solutions and select the most suitable solution…79
4.5.2. Detailed solutions……………………………………………………………….81
4.5.2.1. Completing mechanism of advanced human resource management
in Binh Duong Power company………………………………………...81
4.5.2.2. Completing recruitment plan…………………………………………….81
4.5.2.3. Completing training and training judgment procedure for each position..84
4.5.2.4. Complete organization for using human resource……………………….88
4.5.2.5. Complete both physical and mental regimes to encourage employees….89
4.5.2.6. Improve organizational culture consistent with business environment…93
4.6. Chapter Summary …………………………………………………………………94
Chapter 5 CONCLUSION AND SUGGESTIONS ……………………96
5.1. Conclusion ………………………………………………………………………….96
5.2. Recommendations ………………………………………………………………....97
5.2.1. For the State…………………………………………………………………….97
5.2.2. For Vietnam Electricity……………………………………………………….. 98
Bibliography
Appendix A: Survey for employees of Binh Duong power company
Appendix B: Recruitment steps by Binh Duong power company
Appendix C: Rating for evaluation of work effectiveness by Binh Duong power company
Appendix D: Salary policy Binh Buong power company
Appendix E: Incentive policy for electricity safety
Appendix F: Training protocol for ability gap
Appendix G: Organization structure in Binh Duong power company
List of Tables
Table 1.1: Comparison of Binh Duong Power Company’s workforce (2011) and the plan by the Southern Electricity Corporation by 2020.
Table 1.2: Quantity and qualification of Binh Duong Power Company’s human resources by 2020
Table 1.3: some detailed criteria
Table 3.1: Electricity grid under the management of Binh Duong Power Company (PCBD)
Table 3.2: The criteria for production and trading results in 2007-2010
Table 3.3: Training results in the period of 2007-2011
Table 3.4: managing structure (data in 12/2011).
Table 3.5: Arranging questionnaire
Table 3.6: Updates on human resource over years
Table 3.7: Statistics of employees working for Binh Duong Power Company in 2011
Table 3.8: Statistics of employee’s age in 2011
Table 3.9 Giving comments on the number and arrangement of human resource
Table 3.10: PCBD’s Qualification in 2011
Table 3.11: Table of employee arrangement up to December 2011
Table 3.12: Comparing human resource at present ( in 2011) and that in 2020.
Table 3.13: Employee’s judgment on qualification and skill improvement in PCBD
Table 3.14 Employee’s judgment on their group work skills in Binh Duong Power Company.
Table 3.15: Periodical check up result of employees in 2008, 2009, 2010, and 2011 of Binh Duong Power Company
Table 3.16 Updates on discipline status in 2010 and 2011 in Binh Duong Power company
Table 3.17: Employees’ judgment on their own personality
Table 3.18: Employees’ comments on company culture
Table 3.19: Source for recruiting in Binh Duong Power company.
Table 3.20: Employee’s comments on the effectiveness of training courses in Binh Duong Power company
Table 3.21: Comments on employee judgment procedure
Table 3.22: Employee’s ideas of salary
Table 3.23: Employee’s comments on promotion policy in Binh Duong Power company
Table 4.1: Major target of plan in the period of 2011-2020Table 4.2: SWOT matrix in Binh Duong power company
Table 4.3: Skills need training
List of Figures
Picture 3.1. Statistics of employees working for Binh Duong Power Company in 2011
Picture 3.2: Statistics of employee’s age in 2011
Picture 3.3: Qualification of employees in Binh Duong Power Company in 2011 and 2020
Map 4.1: Suggested recruitment procedure

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