臺灣博碩士論文加值系統

知識經濟時代，企業間相互競爭的同時，市場價值與帳面價值間之價值關聯性受到強烈質疑，因此，本研究針對企業的智慧資本進行討論，以瞭解人力、流程和顧客資本要素對市場價值的影響，依據Ohlson (1995) 的剩餘利潤模型，選擇2003至2010年國內上市的銀行產業作為探討對象，再區分為金控公司子銀行和獨立銀行來分析和比較。
在智慧資本和市場價值的關聯性方面，多數呈現顯著正向關係，結果表示，金控公司子銀行和獨立銀行都應重視人才培育，同時還須改善人力配置方式，增加升遷和輪調的機動性來活化工作環境；另外，雙方在員工的年齡方面有極大差異，對金控公司子銀行來說年資和年齡並重，就獨立銀行而言，由於重視一次到位的服務，所以需要具備快速反應能力的年輕員工，另一差異在於分行家數方面，因金控公司子銀行整併後無法有效整合，導致資源配置重複浪費，應該藉由組織再造的機會，重新檢視設立分行的需求，藉以改善企業體質。
在價值攸關性方面，不論金控公司子銀行或獨立銀行，智慧資本皆能提供顯著且不同的價值攸關資訊，亦即智慧資本具反映真實價值的能力，可以藉此協助投資人和企業主瞭解公司真正的特性和價值，並作出能讓彼此雙贏的決策。

This is an era of knowledge economy. The association between market value and book value has also been strongly questioned. This study, therefore, carried out a discussion on intellectual capital (IC) of business to understand impacts from human capital, process capital, and customer capital on market value. Adopting the Residual Income Valuation Model of Ohlson (1995), the researchers of this study selected those listed banks between 2003 and 2010 in Taiwan as the subjects.
For the association between IC and market value, the finding suggests that financial holding banks and independent banks should work on talent cultivation as well as improving human resource allocation. In addition, there is a significant difference between these two types of banks in the age of their employees and the number of branches. For value relevancy, empirical results indicate that IC elements provide significantly different value-relevant information to the gap between company market value and book value.

中文摘要I
英文摘要II
目錄III
表目錄V
圖目錄VII
第一章緒論1
第一節研究背景1
第二節研究目的8
第三節研究範圍與限制9
第四節研究架構與流程10
第二章文獻回顧12
第一節智慧資本12
第二節文獻探討與研究假說32
第三章研究方法與流程40
第一節研究樣本40
第二節研究方法45
第三節變數定義與樣本來源50
第四章實證結果53
第一節敘述性統計53
第二節相關性分析57
第三節迴歸分析60
第五章研究結論與建議70
第一節研究結論70
第二節後續研究方向及建議73
參考文獻74

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