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研究生:林俊名
研究生(外文):Chun-Ming Lin
論文名稱:電子監視系統對員工隱私侵犯與程序公平認知之影響
論文名稱(外文):The effects of electronic performance monitoring system on perceptions of privacy invasion and procedural justice
指導教授:周惠文周惠文引用關係
指導教授(外文):Huey-Wen Chou
學位類別:碩士
校院名稱:國立中央大學
系所名稱:資訊管理研究所
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2002
畢業學年度:90
語文別:中文
論文頁數:69
中文關鍵詞:電子績效監視隱私侵犯感程序公平感工作相關性監視揭露性
外文關鍵詞:disclosure of monitoringprocedural justicetask relevenceperception of privacyelectronic performance monitoring
相關次數:
  • 被引用被引用:1
  • 點閱點閱:203
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:1

論文摘要
新興科技不斷推陳出新,傳統使用人力來對員工的績效進行監視的方式逐漸由電子系統所取代,電子績效監視系統(Electronic performance monitoring system)應運而生。由於電子系統可以對員工進行長時間的資料收集,因此可能會產生侵犯員工個人隱私的情況,員工對於電子系統的公平性也會有不同的反應。
本研究利用問卷情境,操控電子績效監視系統之「工作相關性」與「監視揭露性」,試圖探討在不同電子系統使用情境下,對於國內員工「隱私侵犯感」與「程序公平感」有何影響。「隱私侵犯感」之中介效果也是本研究欲探討的主題之一。
研究結果顯示,電子績效監視系統之「工作相關性」與「監視揭露性」對員工「隱私侵犯感」與「程序公平感」之影響未獲統計支持,因此「隱私侵犯感」的中介效果亦未獲統計支持。國內員工無論是在哪種情境下,對於個人隱私都會有受到侵犯的感覺,對於監視系統的「程序公平感」也都有不公平的感受。顯示國內員工對於電子系統的監視都持有較為負面的態度。
另外,本研究根據樣本基本資料分析,發現受試者的「年齡」在「隱私侵犯感」與「程序公平感」上的表現具有顯著差異。這樣的結果很可能是由於受試者價值觀之不同,因而造成在「隱私侵犯感」與「程序公平感」上的差異。但究竟是價值觀中的哪一部份造成差異,值得後續研究針對這個部分進行更為深入的探討。


The effects of electronic performance monitoring system on perceptions of privacy invasion and procedural justice


目錄
目錄I
圖次III
表次IV
第一章緒論1
第一節 研究背景與動機1
第二節 研究目的2
第三節 研究範圍2
第四節 研究進行步驟2
第五節 研究貢獻3
第二章 文獻探討4
第一節 電子績效監視4
第二節 組織公平性與監視系統10
第三節 隱私侵犯感與程序公平感16
第三章 研究模型與假說18
第一節 研究模型18
第二節 研究假說18
一、監視系統特性對隱私侵犯感與程序公平感的影響18
二、隱私侵犯感與程序公平感的關係20
三、隱私侵犯感的中介效果20
第三節 研究設計20
一、自變項定義與操作化20
二、因變項定義與操作化21
三、實驗設計與進行程序22
四、資料分析方法23
第四章資料分析24
第一節 樣本基本資料分析24
第二節 量表信度與效度分析30
第三節 假說驗證31
一、實驗操作確認31
二、監視行為與隱私侵犯感的影響32
三、監視行為與程序公平感的影響33
四、隱私侵犯感的中介效果35
五、隱私侵犯感對程序公平感的影響37
六、小結37
第五章結論與建議39
一、研究結果與討論39
二、實務上的建議41
三、研究限制42
四、未來研究方向43
參考文獻R1
附錄 1:四種情境問卷A
附錄 2:隱私侵犯與程序公平感問項E
附錄 3:常態性檢定Q-Q plotG
附錄 4:因素分析結果I
附錄 5:不同情境於隱私侵犯感與程序公平感的Kolmogorov-Smirnov檢定結果J


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