臺灣博碩士論文加值系統

團隊已成為現今多數企業的基本工作單位，學者認為區別團體或團隊並不是團隊研究的重要議題，因為他們都是具有相互依賴、分攤結果責任等特質的工作單位，而相互依賴乃是團隊的重要特質。因此，本研究參考過去學者的研究，針對任務互依以及情感互依的工作部門為研究對象，以團隊人格特質、轉換型領導為自變項，團隊效能為依變項，並將凝聚力視為重要的中介角色，以飯店餐飲業之部門及單位為的對象，發出問卷795份，其中包含103份主管問卷，以及692份部屬問卷，共計103個工作單位，最終有效樣本為66個工作單位，共計418份問卷，單位有效回收率為64.08%，個人有效回收率為52.58%。
研究結過發現︰
一、團隊人格特質的宜人性和轉換型領導中理想化影響力及心靈鼓舞及才智發展對團隊凝聚力較明顯影響。
二、團隊凝聚力的確有助於團隊效能的提升。
三、團隊凝聚力對團隊人格特質、轉換型領導與團隊效能間只具部分中介效果。

“Team” has been the essential working unit for companies nowadays. Researchers do not regard it as an important issue of telling “groups” from “teams” for team research, because they are all for being interdependent and being responsibility-apportioned working units, and the former is the major characteristic of being a team. The writer aims at mission-interdependent and affiliation-interdependent working departments, which being referred to the past research, meanwhile taking team personality and transformational leadership as independent variables, team efficacy as dependent variable, and coherence as the major medium. The writer released 795 questionnaires to the working units in hospitality and tourism industry, including 103 questionnaires to management level, 692 to subordinates level, totally 103 work units, eventually ended up effective 418 questionnaires in 66 units with 64.08% return rate for work units and 52.58% return rate for individuals.
The findings are as follows.
1.The agreeableness of team personality, and the ideal influence, spiritual encouragement and talent development of transformational leadership have positive influence on team cohesion.
2.Team cohesion is indeed helpful to team efficacy enhancement.
3.Team cohesion merely has partial medium to team personality, transformational leadership and team efficacy.

目 錄

第一章 緒論
第一節 研究背景及動機.................................1
第二節 研究目的.......................................4
第二章 文獻探討
第一節 團隊凝聚力.....................................5
第二節 團隊人格特質對團隊凝聚力的影響................10
第三節 轉換型領導對團隊凝聚力的影響..................15
第四節 團隊凝聚力對團隊效能的影響....................23
第五節 團隊凝聚力的中介效果..........................29
第三章 研究方法
第一節 研究架構......................................31
第二節 研究樣本......................................32
第三節 研究假設......................................36
第四節 研究變項與衡量工具............................37
第五節 統計分析方法..................................44
第四章 研究結果
第一節 各研究變項之描述性統計........................46
第二節 各研究變項相關性分析..........................47
第三節 資料加總正當性評估............................50
第四節 迴歸分析......................................52
第五節 假設驗證......................................59
第五章 討論與結論
第一節分析結果討論...................................60
第二節 研究建議......................................62
第三節 研究限制與未來研究方向........................63
參考文獻 ........................................... 65
附錄 問卷內容 .......................................76

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