一、中文文獻
1.FG1(民89),「陳銘嘉之第一場焦點座談逐字稿」,彰化縣,89.11.28,PM20:00~22:00
2.FG2(民89),「陳銘嘉之第一場焦點座談逐字稿」,彰化市,89.12.04,PM15:00~17:00
3.TAI01(民89),「陳銘嘉對乙先生深度訪談之逐字稿」,彰化市,89.06.26,PM14:00~15:30
4.UBOT01(民89),「陳銘嘉對甲先生深度訪談之逐字稿」,台中市,89.06.19,PM12:40~14:00
5.UNI01(民89),「陳銘嘉對丙先生深度訪談之逐字稿」,南投縣,89.07.04,PM18:30~19:50
6.尤敏君、林曉芬(民87),「台灣於亞太市場高科技產業出口競爭力之分析研究」,台灣經濟院國科會計劃
7.王石番(78),「傳播內容分析法--理論與實證」,幼獅文化。
8.王士夆、王士紘(民82),「管理的意義」,企業管理,五南圖書
9.文崇一(民88),「調查訪問法」,摘自楊國樞主編,社會及行為科學研究法(下,十三版),台北:東華書局頁,pp550-553。
10.司徒達賢(民86),「一窺企管理論發展原貌」,台北:商業週刊
11.朱愛群(民86),「學習型組織意涵之探索」,警學叢刊第 27卷第5期12.江文瑜(民85),「口述史法」,摘自胡幼慧主編,質性研究:理論、方法及本土女性研究實例,台北:巨流
13.汪仲譯,John Micklethwait & Adrian Wooldridge著(1998),「企業巫醫---當代管理大師思想、作品、原貌」,商業週刊
14.沈介文(民87),「台灣企業的環境倫理觀之分析─以資訊電子業為例」,台灣大學商學研究所未出版博士論文15.沈介文(民88),「台灣科技公關公司核心能力之研究」,1999中華民國科技管理論文研討會論文集,中山大學
16.李國光、丁上發、白榮吉(1999),「組織知識管理建構模式之探討─以資訊業為例」,1999中華民國科技管理論文集
17.呂昆儒(民83),「美國多國籍企業駐台經理人員跨文化調整之研究」,大同工學院事業經營研究所未出版碩士論文。18.吳萬益(民84),「中美日在台企業經營環境、組織結構及策略運作互動關係之研究」,管理科學報,第十三卷第一期。
19.邵敏華(民86),「建構開放性之企業知識管理系統─以行銷公司為例」,政治大學資訊管理研究所未出版碩士論文20.洪千惠(民82),「企業教育訓練制度與經營績效之相關研究及評估」,淡江大學管科所未出版碩士論文21.洪勝利(民88),「高科技產業實施全面品質管理與提昇競爭力關係之研究」,國防管理學院資源管理所未出版碩士論文22.高協聖(民85),「高科技事業組織學習類型與環境回應能耐關聯之研究」,政治大學企業管理研究所未出版碩士論文23.梁進祥(民88),「組織學習機制建立之研究」,政治大學企業管理研究所未出版碩士論文
24.章英華、齊力(民88),「量表的發展」,弘智文化
25.崔延紘(民85),「企業管理的基本概念」,企業管理,國立編譯館主編,五南圖書印行
26.黃峰蕙、陳彥銘(民88),「ISO9000系列驗證與製造績效之關係:實證研究」,亞太管理評論,第四卷第二期,六月27.張君強(民88),「專業服務業知識管理之研究─以會計師事務所為例」,政治大學企業管理研究所未出版碩士論文28.楊孝爃(民88),「內容分析」,摘自楊國樞主編,社會及行為科學研究法(下,十三版),台北:東華書局頁,pp809-831。
29.陳定國(民70),「企業管理」,三民書局
30.陳建銘(民83),「全面品質管理方法在人力資源發展部門應用之研究」,大葉大學事經所未出版碩士論文31.陳伯俞(民85),「企業推動ISO9000系列活動之研究─以組織學習觀點分析」,輔仁大學管理學研究所未出版碩士論文32.陳銘薰(民86),焦點團體研究在管理之應用,第二屆管理學術定性研究研討會,台灣大學
33.榮泰生(民77),「組織學習論之探討─企業實施辦公室自動化之實證研究」,政治大學企業管理研究所未出版博士論文34.蔡樹培(民83),「人群關係與組織管理」,五南書局
35.賴威龍(民87),「組織知識流通之研究─以台灣資訊硬體業為例」,政治大學科技管理研究所未出版碩士論文36.盧偉斯(民76),「組織學習理論之研究─行動理論觀點與行政組織應用的探討」,政治大學公共行政研究所未出版碩士論文37.盧偉斯(民85),「組織學習的理論性探究」,政治大學公共行政學系未出版博士論文38.盧偉斯(民86),「組織學習論基本議題的分析與比較」,政治大學公共行政學報,第一期,八十六年一月版,pp103-136
39.龔湘蘭(民88),「高科技產業組織學習模式建構之研究」,台灣師範大學工業科技教育學系未出版碩士論文二、英文文獻
1.Argyric, C. & D. A. Schon(1978). “Organizational Learning A Theory of Action perspective”, Reading, Mass: Addion-Wesley.
2.Argyric, C. & D. A. Schon(1996). Organizational Learning II---Theory, Method, & Practice. N.: Addion-Wesley.
3.Ayas, Karen、Wil Foppen & Floris Maljers(1998). “Exploring Organizational Learning: Some Observations on Resistance and Leadership”, http://www.orglearn.nl/ayfoma.html
4.Bardaracco, J. L. Jr.(1991). The knowledge link-how firms compete through strategy alliances. Harvard Business School Press
5.Bleicher, K. & Herbert Paul(1983). Managerial Framework for Innovative Responses in High-Tech Organizations, Business Horizons, Nov.-Dec., pp69-78
6.Blumer, Herbert(1969). Symbolic Interactionism, Englewood Cliffs, NJ: Prentice-Hall.
7.Cohen, D.(1998). “Toward a knowledge context: Report on the first annual U.C. Berkeley forum on knowledge and the firm”, California Management Review,40.,3, pp22-39
8.Cyert, R. & J. G.March(1963). A Behavioral Theory of the Firm, New Jersey
9.Davenport, Thomas H. & Laurence Prusaka(1998). Working knowledge: how organizations manage what they know, Harvard Business School Press
10.Davenport, T. H.(1998). “Putting the enterprise into the enterprise system”, Harvard Business Review, July/August, pp121-131
11.Dery, David(1986). “Knowledge and Organizations”, Policy Studies Review, Vol.6 No.1, pp.14-25
12.DeVellis, Robert F.(1991). Scale Development: Theory and Applications, Sage Publications, Inc.
13.Drucker, P.F.(1995).”The Information Executives Truly Need”, Harvard Business Review , January, pp.54-62.
14.Duncan, R. & A. Weiss(1979). “Organizational Learning: Implications For Organizational Design”, Research in Organizational Behavior, Vol.1, pp75-123
15.Edvinsson, l. & Malone. M.(1997). Intellectual capital, Harper Collins Publishers, Inc.
16.Fiol, C. M. & M. A. Lyles(1985). “Organization Learning. Harvard”, Business Review,71(4), pp78-91
17.Forreste, Jay W. (1986). Principles of Systems, 6ed, Pegasus Com, Inc.
18.Grant, R. M.(1996). “Toward to a knowledge-based theory of the firm”, Strategic Management Journal, 17, winter, pp109-122
19.Gilbert, Myrna & Gordey-Hayes, (1996). “Understanding The Process Of Knowledge Transfer to Achieve Successful Technological Innovation”, Techonovation, Vol.16, NO.6, Jun, pp.301-312
20.Haeckel, Stephan H. & Richard L. Nolan(1993). “Managing by wire”, Harvard Business Review, Sep/Oct, Vol. 71, Iss. 5; pp.122-133
21.Hamel, G. & C. K. Prahalad(1994). Competing for the future - breakthrough strategies for seizing control of your industry and creating the markets of tomorrow, Harvard Business School.
22.Hanssen-Bauer, J. & C. C. Snow(1996). “Responding to Hypercompetition: The Structure and Processes of a Regional Learning Network Organization”, Organization Science, Special Issue Hypercompetition, Vol.7, No4, July-August, pp.413-427
23.Hedlund, Gunnar(1994), “A model of knowledge management and the N-form corporation”, Strategic Management Journal, Chichester, Summer, Vol. 15; pp73-91
24.Hope, Jeremy & Tony Hope(1997). Competing In The Third Wave: The Ten Key Management Issues Of The Information Age, Harvard Business School Press
25.Huber, G. P.(1991). “Organizational learning: the Contributing processes and the literatures”, Organization Science.2, pp88-115
26.Inkpen, A.(1998). “Learning, knowledge acquisition and strategic alliances”, European Management Jorunal,16,2, pp223-229
27.Inkpen, A. C. & M. M. Crossan(1995). “Believing is Seeing: Joint Ventures and Organization Learning”, Journal of Management Studies, Vol.32, No.5, September, pp.595~618
28.Kim, D. H.(1993). “The link between individual and organizational learning”, sloan Management Review, fall, pp.37-50
29.Koontz, Harold & Heinz Weihrich(1990). “Essentials of Management”, New York, NY: McGraw-Hill, pp205-206
30.Kotter, John P.(1995). “Leading Change”, Harvard Business Review, March/April.
31.Krippendorf, K.(1980). Content analysis: An introduction to its methodology, Beverly Hills, CA: Sage.
32.Krogh, G.(1998). “Care in knowledge creation”, California Management Review, 40,3. pp.133-153
33.Lant, T. K. & S. J. Mezias(1992). “An Organizational Learning Model of Convergence and Reorientation”, Organization Science, Vol.3, No.1, February, pp.47-71
34.Leonard-Barton, Dorothy(1995). Wellsprings of Knowledge, Harvard Business School Press
35.Levitt,B. & J. G. March(1990). “Chester I, Barnard and the Intelligence of Learning, In Oliver E. Williamson(ed.), Organization Theory: From Chester Barnard to the Present and Beyond”, New York: Oxford University Press, pp.11-37
36.March, J. G. & J. P. Olsen(1976). “The Uncertainty of the Past: Organizational learning under Ambiguity”, European Journal of Political Research,3, pp147-171
37.March, J. G.(1991). “Exploration and Exploitation in Organizational Learning”, Organization Science, Vol.2 No.1, February, pp.71-87
38.Miner, A. S. & S. J. Mezias(1995). “Ugly Duckling No More: Pasts and Futures of Organizational Learning Research”, Organization Science, Vol.7, NO.1
39.Miner, A. S. & S. J. Mezias(1996). “Ugly Duckling No More: Pasts and Futures of Organizational Learning Research”, Organization Science, Vol.7, No.1, January*-February, pp.88-99
40.Nahapiet, J. & Ghoshal S.(1998). “Social capital, Intellectual capital and the organizational advance”, Academy of Management Review,23, pp242-266
41.Nonaka, I. & H. keuchi(1995). The knowledge-creating company, Oxford University Press.
42.Nonaka, I. & Hirotaka, T. (1995). The Knowledge Creating Company, N.Y.: Oxford University Press.
43.Nonaka, I. (1994). “A Dynamic Theory of Organizational Knowledge Creation”, Organization Science, 15(1). pp.14-37.
44.Nonaka, I., Takeuchi, H. & Umermoto, K.(1996) “A Theory of Organizational Knowledge Creation”, International Journal of Technology Management, Vol. 11, pp.833-845.
45.North, D.(1990). Institutions, institutional change & economic performance, Cambridge University Press.
46.Nystrom, P. C. & H. W. Starbuck(1984). “To Avoid Organizational Crises, Unlearn”, Organizational Dynamics, Spring, pp.53-65
47.Ott, J. Steven(1989). The Organizational Culture Perspective, Monterey, CA: Brooks/Cole Publishing.
48.Papows, J.(1998). Market leadership in information age, William Morris Agency, Inc.
49.Patton, Michael Quinn(1990) “Basics of Qualitative Research: Grounded Theory Procedures and Techniques”, Anselm Strauss and Juliet Corbin, by Sage Publications, Inc. P150
50.Quinn, Judy(1992/1996), Publishers Weekly, New York; Dec
51.Quintas, Paul, Paul Lefrere & Geoff Jones(1997), “Knowledge Management: A Strategic Agenda”, Long Range Planning , Vol. 30, No. 3, pp. 385-391.
52.Ruggles, R.(1998). “The state of the notion”, California Management Review,40,3. pp80-89
53.Romme, G. & R. Dillen(1997). “Mapping the Landscape of Organizational Learning”, European Management Journal, Vol.15, No.1, pp.68-78
54.Senge, P.(1990). “The fifth discipline-the art and practice of the learning organization”, The Society for Organizational Learning, http://www.sol-ne.org
55.Schein, Edgar H.(1985). “How Culture Forms, Develops, and Change”, Gaining Control of the Corporate Culture, Ralph H. Kilmann et., pp27-30
56.Schein, Edgar H.(1995). “Learing Consortia: How to Create Parllel Learning Systems for Organization Sets”, The Society for Organizational Learning, http://www.sol-ne.org
57.Shrivastava, Paul(1983). “A Typology of Organizational Learning Systems”, Journal of Management Studies,20(1), pp8-28
58.Simon, H.(1957). Administrative Behavior, Third Edition, The Macmillan Company.
59.Stewart, T. A.(1997). Intellectual Capital, Currency Doubleday.
60.Stewart, David W. & Prem N. Shamdasani(1990). Focus Groups: Theory and Practice, Sage Publications, Inc.
61.Tapscott, D.(1996). The digital Economy, Mcgraw-hill Int’l Enterprises Inc.
62.Tetenbaum, T. J.(1998). “Shifting paradigms: Form Newton to chaos”, Organizational dynamics, Spring, pp21-32
63.Teece, D. J.(1998). “Capturing Value from knowledge assets: the new economy, markets for know-how, and intangible assets”, California Management Review, 40.3. pp55-79
64.Tocacco, R. J.(1999). “Atheory of Knowledge management”, Proceedings of 1999 Academy of Human Resource Development International Conference Virginia, U.S.A., March 4-7
65.Ulrich, Dava(1998), “Intellectual capital = competence x commitment”, Sloan Management Review, Cambridge; Winter, Vol. 39, Iss. 2, pp.15-27
66.Watkins, Karen E. & Victoria J. Marsick (1994). “The learning organization: An integrative vision for HRD”, Human Resource Development Quarterly; San Francisco; Winter, pp353-358
67.Walsh J. P. & G. R. Ungson(1991). “Organization Memory”, Academy of Management Review, Vol.16, No.1, pp.57-91
68.Weick, K. E.(1979). “The Social Psychology of Organizing, Second Edition”, Random House, New York