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研究生:郭豐有
研究生(外文):Feng-Yu Kuo
論文名稱:以感知匿名性、社交焦慮及群體規範來探討社群關係及社群網站的參與行為
論文名稱(外文):Applying perceived anonymity, social anxiety, and group norms to investigate social group relations and the behavior of social networks
指導教授:吳有龍
指導教授(外文):Yu-Lung Wu
學位類別:碩士
校院名稱:義守大學
系所名稱:資訊管理學系
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2014
畢業學年度:102
語文別:中文
論文頁數:57
中文關鍵詞:感知匿名性社交焦慮群體規範社群關係
外文關鍵詞:Perceived AnonymitySocial AnxietyGroup NormsSocial Relations
相關次數:
  • 被引用被引用:3
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儘管網路環境朝向多元化的發展,但其所強調「互動」這項本質並沒有因此而改變。社群網站服務是近年來最熱門的網路應用服務之一,社群網站能夠使擁有相同興趣和背景的網站使用者聚集在一起,藉由交流互動建立起人脈網路。
匿名性(anonymity)是網路環境中一種共通的特性,在網路環境中由於其匿名的特性,人們能夠在虛擬世界中展示出真實的自我,而不用擔心因為外在或是他人批評等因素所影響。
本研究試圖了解使用者所感知的匿名性,其並非是一個固定的環境狀態,而是隨著社群網站的使用而改變。這種使用者感知的匿名性是否與社交焦慮以及群體規範之間有某種關係存在,而這些關係是否會對社群成員間的互動造成影響,進而改變使用者在社群網站中的參與行為。
從研究結果中可以得知,當社群使用者所感知的匿名性處於較低的情況下,能夠有效的提升社群成員間的關係,進而使社群成員更加願意參與社群網站,也因此社群的經營者須努力打破匿名性的隔閡,使社群成員間建立起良好且穩定的社群關係,才能進而提升社群使用者的參與意願。


Although the network environment moves towards a diversified development, the essence of interactiion has not changed. In recent years, social networking site service is one of the most popular Internet application services. Social networking sites can attract the users who have same interests and backgrounds to come together and establish networks of contacts via interaction.
Anonymity is a common feature in the network environment, because the characteristics of anonymity people can show their true selves in the network environment and not affected by worrying about their own appearances or others’ criticism.
This study attempts to explore the user perceived anonymity because it is not a fixed environment state but is changing with the social networking sites in use. The issues exist whether the user perceived anonymity has any relationship with social anxiety and group norms, which in terms affect the interaction among community members, and then further change the user behavior participating in Social networking sites.
The research results have shown that when the social networking users perceived less anonymity, it can effectively improve their relations and enable their willingness to participate in more social networking site. Therefore the management of social networking sites need to work on breaking the barriers of anonymity for establishing a good and stable social relationshipts that will enhancethe social network users’ higher willingness to participate in more social networking site.


目錄
摘要 I
Abstract II
目錄 III
表目錄 V
圖目錄 VI
第一章、 緒論 1
第一節、 研究背景 1
第二節、 研究動機 5
第三節、 研究目的 6
第四節、 研究流程 7
第二章、 文獻探討 9
第一節、 社群網站的定義與發展 9
第二節、 知名社群網站之應用簡介 10
一、 Fcebook 10
二、 Twitter 11
三、 Plurk 12
第三節、 感知匿名性 12
第四節、 社交焦慮 14
第五節、 群體規範 15
第六節、 社群關係 16
第三章、 研究方法 17
第一節、 研究假說圖論與架構 17
第二節、 問卷問項設計 20
第三節、 資料分析方法 25
一、 信度分析(Reliability Analysis) 25
二、 效度分析(Validity Analysis) 26
三、 因素分析(Factor Analysis) 26
第四章、 實證研究與分析 29
第一節、 前測資料分析 29
第二節、 實證資料分析 31
第三節、 驗證性因素分析(CFA) 34
第四節、 研究假設檢驗 36
第五章、 結論與建議 38
第一節、 研究結論 38
第二節、 研究與管理意涵 40
第三節、 研究限制與未來研究建議 41
參考文獻 42
中文文獻 42
英文文獻 42
網站資料來源 48
表目錄
表1-1 世界網路使用人口統計 1
表2-1 2013年10月台灣網域到達率前10名 10
表3-1 原始題項 21
表3-2 前測問券 24
表3-3 α值可信度關係 26
表4-1 前測資料平均數、標準差及信度係數值 29
表4-2 正式問卷 30
表4-3 問卷基本資料百分比 32
表4-4 KMO與Bartlett檢定 32
表4-5 因素分析結果 33
表4-6 驗證性因素分析結果 35
表4-7 Correlations and Discriminant Validity of all Constructs 36
表4-8 假設結果 37
圖目錄
圖1-1 台灣曾經上網人口 2
圖1-2 研究流程 8
圖3-1 研究架構圖 20
圖4-1 結構模型的路徑分析 37


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