臺灣博碩士論文加值系統

自1990年開始，供應鏈管理的議題不管在學術界或者實務界如雨後春筍般的開始興盛和被討論研究。尤其在企業界裡，他們紛紛認為做好一個有效率及有效能的供應鏈管理是可以直接或者間接提升銷售收入與降低成本是增加競爭力的不二法門。要如何有效提升對供應鏈的管理，就必須先從選擇優良供應商做起。供應鏈中所有成員的資訊共享，讓供應鏈反應速度更快、彈性更大，以增加供應鏈的競爭能力。因供應鏈合作創造出的利潤由供應鏈成員共享，於是供應鏈的概念讓供應商與製造商間「雙贏」的合作關係逐漸取代過去對立的觀念。在降低成本方面，以原物料的成本最為重要，佔的成本比例最大。許多專家也表示企業作好對供應商的評選，不但能減少成本且能改善企業競爭力。所以供應商的選擇對企業的營運發展就扮演了舉足輕重的角色。本研究是運用模糊決策實驗室分析法去找出最影響供應商選擇之準則，再加以探討。研究結果發現，供應商之技術能力、供應商有無前置時間和交貨的穩定性之準則是比其他準則較具影響力。也表示說，對實務界所重視優先選擇供應商的著重之準則。

The subjects and practices on SCM have flourished since 1990s. Enterprises have realized that a large amount of direct and indirect profits can be obtained from effective and efficient supply chain management practices. The supplier selection has a great impact on integration degree of supply chain relationship. In this study, the fuzzy DEMATEL (Decision making trial and evaluation laboratory) method was used to find out the factors which influence other factors the most in supplier selection. The fuzzy DEMATEL questionnaire was designed and sent to 17 professional purchasing personnel in electronic industry. Seventeen of the questionnaires responded were effective and analyzed. From the results of this study, it was found that technology ability was criteria with much influence. In addition, stable delivery of the goods was the evaluation criteria with the strongest connection with other criteria.

COVER PAGE
AUTHORITY
RECOMMANDATION
SIGNATURE
ABSTRACT (CHINESE)………………………………v
ABSTRACT (ENGLISH)……………………………vi
TABLE OF CONTENTS……………………………vii
LIST OF FIGURES………………………………viii
LIST OF TABLES…………………………………………x
Chapter I. INTRODUCTION
1.1
Background……………………………………………………1
1.2
Research Motivation……………………………2
1.3
Research objectives……………………………4
Chapter II. LITERATURE REVIEW
2.1
Supply Chain Management…………………6
2.2
Supplier Selection………………………………8
2.3
The Fuzzy DEMATEL Method………………10
2.3.1 DEMATEL Method..........10
2.3.2 Fuzzy Theory………………………………13
2.3.3 The Triangular Fuzzy Numbers………………………………………14
viii
Chapter III. Method of Research
3.1
Structure of Research………………………20
3.2
Select Evaluation Criteria of supplier selection criteria………………………20
3.3
Using Fuzzy DEMATEL Method…………21
3.4
The Process of Use DEMATEL Method……………………………………………23

Research Design……………………………………27
Chapter IV. Data Analysis
4.1
Questionnaire Sends out and Retrieves……………………………………28
4.2
Respondents Data………………………………………28
4.3
Set up Influence Matrix……………………30
4.4
Analyzing the Evaluation of Significance………………………………………36
4.5
Analyzing the Degree of Central Role and the degree of relation………37
4.6
The Cause and Effect Graph and Strategy Map…………………………………39
Chapter V. DISCUSSIONS AND SUGGESTIONS
5.1
Studying Discussion………………………44
5.2
Suggestion………………………………………………45
5.3
Further Research………………………………46
Chapter VI. CONCLUSION
REFERENCES………………………………………………48
ix
LIST OF FIGURES
Figure 2.1
A Triangle Fuzzy Numbers Ã……15
Figure 3.1
Structure of Research…………………20
Figure 3.2
Using Fuzzy DEMATEL Method……22
Figure 3.3
Examples for Supplier…………………23
Figure 3.4
Identity Matrix…………………………………25
Figure 3.5
The Degrees of Normalized Direct-Relation Matrix……………25
Figure 3.6
I – S Direct-Relation Matrix.26
Figure 3.7
I – S Inverse Matrix………………………26
Figure 4.1
The Cause and Effect Graph………40
Figure 4.2
Strategy Map……………………………………………41
x
LIST OF TABLES
Table 2.1
Criteria of Supplier Selection……9
Table 3.1
Direct-Relation Matrix………………………24
Table 3.2
Normalized Direct-Relation Matrix………………………………………25
Table 3.3
Total Direct Matrix Inversion……26
Table 3.4
The Degree of Central Role……………27
Table 3.5
The Degree of Relation………………………27
Table 4.1
Respondents Data………………………………………29
Table 4.2
Direct-Relation Matrix T…………………30
Table 4.3
The Fuzzy Linguistic Scale……………32
Table 4.4
The Triangular Fuzzy Numbers………33
Table 4.5
The Initial Direct-Relation Matrix F……………………34
Table 4.6
The Generalized Direct-Relation Matrix S…………34
Table 4.7
Total-Relation Matrix M……………………35
Table 4.8
The Degree of Central Role……………35
Table 4.9
The Degree of Relation………………………35
Table 4.10
The Evaluation of Significance…36
Table 4.11
Total-Relation Matrix M……………………38
Table 4.12
The Degree of Role…………………………………38
Table 4.13
The Degree of Relation………………………39

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