臺灣博碩士論文加值系統

面對全球化的競爭、快速變動的市場需求、產品的複雜度增加、產品的生命週期縮短等市場需求特性帶給企業龐大的壓力。有鑑於此，要想在迅速變遷及強大競爭壓力的環境中發展，企業除了在產品研發流程上做最好的管理，以達到縮短產品上市的時間與成本的降低。還必須開發新產品或增加現有產品附加價值以提高其競爭力。新產品開發對於企業而言，象徵企業是否能永續經營的指標之一。縮短新產品開發的周期，相爭企業是否有足夠的競爭力來面對市場的變遷，新產品開發的品質又牽涉到企業內部的運作績效與是否能滿足顧客的需求。因此，一個沒有完整管理的產品開發流程，對企業而言充滿危機。唯有藉著良好管理，來提高新產品的研發品質、縮短新產品的研發時間。
萃思(teoriya resheniya izobretatelskikh zadatch, TRIZ)為系統化解決矛盾問題的創新原理解決方法其運用新的觀點重新檢視問題，以有效的思考邏輯與TRIZ的核心技術能力─矛盾矩陣、創新原理、物質-場分析與76 個標準解決方法與ARIZ等方法，來達成創新發明並引導潛在的發明家到最有益處的特定技術領域。但目前應用TRIZ大部分都侷限於技術領域，因此本研究欲將TRIZ應用於管理領域以發展新的管理矩陣與管理創新方法。

New product development (NPD) and innovation are the key factors that affect a company's long-term survival and growth. In a dynamic, highly competitive, and uncertain market environment with short product life-cycle, firms must learn how to compete globally by strengthening their NPD and innovation capabilities. The success of the NPD is depending on how the NPD is controlled and how the control results is led to the improvements. One of the key of success for managing the NPD is determining the proper metrics together with effective control to assure the desired result. In doing so, the management of NPD is necessary. Ones of the most important keys of success of NPD are interest, commitment and support of management. Managing the knowledge associated with innovation and problem solving is therefore of great important to every company. A TRIZ (teoriya resheniya izobretatelskikh zadatch) based approach, founded on the notions of functionality and contradictions, provides a very effective framework for structuring, storing, accessing and reusing knowledge associated with innovation.
TRIZ is about providing means for problem solvers to access the good solutions obtained by the world's finest inventive minds now, significantly, from far beyond just the field of patents and engineering. It provides a combination of

methods and tools for creativity and a distillation of the world's best inventive knowledge. TRIZ will give our organization the capability for breakthrough solutions to difficult technical problems. TRIZ radically enhances the quality and quantity of idea-generation. One needs to take TRIZ to the companies, to get the benefit of solving one’s own problems in one’s own environment, where one can develop these new ideas for competitive advantage to set new standards, or to get proprietary advantage from being first to market with new concept. TRIZ helps managers develop methods of improving product quality, not only technological problems. The modify TRIZ methodology comprises three stages:
1. Investigating and analyzing the requirements of NPD.
2. Using TRIZ tools to analyze and resolve NPD problems.
3. Building an action plan for achieving resolution.

Chapter 1 Introduction
1.1 Research background and motivations
1.2 Research objectives
1.3 Organization and research process
Chapter 2 Literature review
2.1 The importance of new product development
2.2 The tools of new product development and quality improvement
2.3 TRIZ
Chapter 3 Research method
3.1 Research structure
3.2 New product development matrix
3.3 Quality improvement matrix
Chapter 4 Case study
4.1 Background
4.2 TRIZ implementation
4.3 The implement results and discussion
Chapter 5 Conclusions and suggestions
5.1 Conclusions
5.2 Suggestions
References

Table 2-3-1 TRIZ’s parameter
Table 2-3-2 TRIZ’s invention principles
Table 3-2-1 NPD’s management contradiction solving matrix
Table 3-3-1 QI’s contradiction solving matrix
Table 4-2-1 NPD contradiction matrix
Table 4-2-2 QI contradiction matrix

Figure 1-3-1 Research process
Figure 2-2-1 House of quality
Figure 2-2-2 PDCA cycle process
Figure 2-2-3 DMAIC
Figure 2-3-1 TRIZ process
Figure 3-3-1 Research framework

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