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The cable ties can be divided into two major categories, one is metal cable tie and the other is plastic cable tie. They are widely used in various industrial wiring areas such as automotive industry, construction industry, electrical products, electronic communication, packaging industry, maritime engineering and other fields. Among them, the largest consumption in the field are electrical products, occupied about 40% of annual consumption. This is why the development of the cable tie industry grows rapidly in electronic product section. It’s been saying that the cable tie is inseparable from human life, and the application of the cable tie is ubiquitous. This paper is mainly to study the key factors of customer procurement of cable tie products. In order to understand the key factors of customers real purchasing motivation, the main research’s reference company is {A}, whose product is mainly cable tie, which is head quarter in Taiwan. The production base has been gradually extended from Taiwan to China and Thailand, and the customers are located in more than 70 places all over the world, which meeting the demand for well-known brands in 75 countries around the world. According to the market survey in 2017, the production and sales volume of the case study has become the worlds leading company in both the OEM and ODM. This is the case study of the company’s achievement in the cable tie industry, to find out the customers purchasing motivation. This report analyzes the worlds top-notched cable tie manufacturers, in terms of products, manufacturers, regions, manufacturing capabilities, to study on meeting market customer’s requirement, from the perspective of both consumers and consumers, to analyze the purchasing behavior of consumers from the market point of view. The questionnaire survey has been applied, to interview with the industry experts, as well as IPA analysis method has been applied to verify the research and to provide the recommendations to relevant industry’s operational management and development strategies.
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