臺灣博碩士論文加值系統

現代企業組織多是利用團隊做為組織設計的最基本模型，然而團隊的組成越來越多元化，該如何讓團隊成員彼此能夠合作，將自身的專業知識結合，來激發出最佳創造力，增加企業的利潤是目前企業團隊最需面對的問題。因此，為拓展團隊多元性的知識領域，本研究以團隊多元性為自變項，探討團隊多元性透過溝通及合作的中介，影響團隊創造力的關係。
本研究樣本對象為文化創意產業的研發及行銷團隊，獲得350分橫斷面的有效樣本，共屬於90個團隊，透過層級回歸的檢定與分析結果發現：(1)資訊多元化與團隊創造力呈現負向關係；(2)價值觀多元化與團隊創造力呈負向關係；(3)上行溝通品質對資訊多元與團隊創造力具部分中介效果；(4)團隊內合作對資訊多元與團隊創造力具部分中介效果；(5)上行溝通品質對價值觀多元與團隊創造力具完全中介效果；(6)團隊內合作對價值觀多元與團隊創造力具完全中介效果。

Modern enterprise’s organization is mostly to utilize the group to do in order to organize the most basic model designed, but composition pluralism more and more of group, how let group member can cooperate in each other, combine one's own professional knowledge, to excite out the best creativity, the profit which increases enterprises is the question which enterprise’s group needs to face most at present. So, in order to expand the knowledge field of the group pluralism, this research, in order to change one by oneself with the group pluralism, probe into the group pluralism through communicating and cooperative intermediary, influence the relation of group’s creativity.
This research sample target is research and development of the cultural intention industry and marketing group, get the effective samples of 350 points of cross sections, belong to 90 groups altogether, examination and analysis result coming back through the level are found: (1)Information pluralism and group’s creativity are shouldered to the relation; (2)Values pluralism and group’s creativity are presented and shouldered to the relation; (3)Up going and linking up quality will have some intermediary results to information pluralism and group’s creativity; (4)Cooperation has some intermediary results to information pluralism and group’s creativity in the group; (5)Upgoing and linking up quality will has cooperation in group of complete intermediary’s result; (6)and has complete intermediary’s results to values pluralism and group’s creativity with group’s creativity to values pluralism.

內容目錄
中文摘要　．．．．．．．．．．．．．．．．．．．． iii

英文摘要　．．．．．．．．．．．．．．．．．．．． iv

誌謝辭　　．．．．．．．．．．．．．．．．．．．． v
內容目錄　．．．．．．．．．．．．．．．．．．．． vi
表目錄　　．．．．．．．．．．．．．．．．．．．． viii

圖目錄　　．．．．．．．．．．．．．．．．．．．． x
第一章　　緒論．．．．．．．．．．．．．．．．．． 1
　　第一節　　研究背景．．．．．．．．．．．．．． 1
　　第二節　　研究問題與目的．．．．．．．．．．． 3
　　第三節　　研究架構與研究假設．．．．．．．．． 6
第二章　　文獻探討．．．．．．．．．．．．．．．． 14
　　第一節　　團隊多元性．．．．．．．．．．．．． 14
　　第二節　　團隊歷程．．．．．．．．．．．．．． 20
　　第三節　　團隊創造力．．．．．．．．．．．．． 24
第三章　　研究方法．．．．．．．．．．．．．．．． 33
第一節　　研究變項與測量工具．．．．．．．．． 33
第二節　　研究樣本與資料蒐集．．．．．．．．． 37
第三節　　資料分析方法．．．．．．．．．．．． 39
第四章　　分析結果．．．．．．．．．．．．．．．． 40
第一節　　基本資料分析．．．．．．．．．．．． 40
第二節　　信度分析．．．．．．．．．．．．．． 43
第三節　　相關分析．．．．．．．．．．．．．． 43
第四節　　層級迴歸分析．．．．．．．．．．．． 46
第五章　　結論與建議．．．．．．．．．．．．．．． 69
第一節　　結論．．．．．．．．．．．．．．．． 69
第二節　　研究建議．．．．．．．．．．．．．． 74
第三節　　研究限制．．．．．．．．．．．．．． 74
參考文獻　　．．．．．．．．．．．．．．．．．．． 78
附錄A　　研究問卷．．．．．．．．．．．．．．．． 81



表目錄
表 2-1 團體與團隊之間的差異．．．．．．．．．．． 15
表 2-2 團體與團隊之間的差異．．．．．．．．．．． 16
表 2-3 團隊多元性構面．．．．．．．．．．．．．． 18
表 2-4 多元化的優缺點．．．．．．．．．．．．．． 19
表 2-5 團隊歷程分析構面．．．．．．．．．．．．． 23
表 4-1 樣本資料分析表．．．．．．．．．．．．．． 42
表 4-2 研究變項構面之Cronbach α表．．．．．．．． 43
表 4-3 研究變項構面之相關係數與信度矩表．．．．． 45
表 4-4 社會屬性多元對團隊創造力之迴歸分析表．．． 47
表 4-5 資訊多元對團隊創造力之迴歸分析表．．．．． 48
表 4-6 價值觀多元與團隊創造力之迴歸分析表．．．． 49
表 4-7 社會屬性多元與上行溝通品質迴歸分析表．．． 49
表 4-8 資訊多元與上行溝通品質迴歸分析表．．．．． 50
表 4-9 價值觀多元與上行溝通品質之迴歸分析表．．． 51
表 4-10 社會屬性多元與團隊內合作之迴歸分析表．．． 52
表 4-11 資訊多元與團隊內合作之迴歸分析表．．．．． 52
表 4-12 價值觀多元與團隊內合作之迴歸分析表．．．． 53
表 4-13 上行溝通品質與團隊創造力之迴歸分析表．．． 54
表 4-14 團隊內合作與團隊創造力之迴歸分析表．．．． 55
表 4-15 社會屬性多元、上行溝通品質與團隊創造力之迴歸分析表．．．．．．．．．．．．．．．．
56
表 4-16 資訊多元、上行溝通品質與團隊創造力之迴歸分析表．．．．．．．．．．．．．．．．．．
57
表 4-17 價值觀多元、上行溝通品質與團隊創造力之迴歸分析表．．．．．．．．．．．．．．．．．
58
表 4-18 社會屬性多元、團隊內合作與團隊創造力之迴歸分析表．．．．．．．．．．．．．．．．．
59
表 4-19 資訊多元、團隊內合作與團隊創造力之迴歸分析表．．．．．．．．．．．．．．．．．．．
60
表 4-20 價值觀多元、團隊內合作與團隊創造力之迴歸分析表．．．．．．．．．．．．．．．．．．
61
表 5-1 假設之檢定結果彙總表．．．．．．．．．．． 62

圖目錄
圖 1-1 研究架構．．．．．．．．．．．．．．．．．． 6
圖 2-1 McGrath描述性模型．．．．．．．．．．．． 21
圖 2-2 Hackman團隊效能模型．．．．．．．．．．． 22
圖 2-3 創造力三成份．．．．．．．．．．．．．．． 28
圖 2-4 團隊創造力與創新能力的評估．．．．．．．． 29

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