一、中文部份
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吳宗祐、鄭伯壎（2006a）。難應付客戶頻次、知覺服務訓練效用兩者及情緒勞動與情緒耗竭之關係—「資源保存理論」的觀點。管理學報，23(5)，581-599。
吳宗祐、鄭伯壎(2006b)。工作投入、調節他人情緒能力與情緒勞動之交互作用對情緒耗竭的預測效果。中華心理學刊，48 (1)，69-87。
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黃賀(2013)。組織行為: 影響力的形成與發揮(2版)。新北市:前程文化。
董席如(2012)。領導者情緒勞動及其結果：雙路徑的影響歷程與真誠的中介機制。國立臺灣科技大學企業管理系碩士論文，未出版，台北。熊欣華（2003）：〈組織間領導〉。見鄭伯壎、姜定宇、鄭弘岳（主編）：《組織行為研究在台灣——三十年回顧與展望》。台北：桂冠圖書公司。
謝傳崇(2012)。校長正向領導: 理論，研究與實踐。台北市:高等教育文化。
饒見維(2014)。校長的情緒領導。台北市:五南圖書。
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