臺灣博碩士論文加值系統

According to Edelman Trust Barometer, Indonesian people trust media more than the government. The media that Indonesian people use is divided into mass media and social media. Mass media used to be the main medium for citizens to obtain information about their government. However in recent years, social media has become another significant source for citizens to obtain information. Scholars in public management and political science have done numerous studies focusing on trust in government in many aspects. However, there were only few studies from journalism and communication scholars about the use of media and its effect on citizens’ trust in government.
The purpose of this research is to further the discussion of the use of social media and mass media in restoring citizens’ trust in their government. The study focuses on trust in the DKI Jakarta local government among university students in DKI Jakarta. This is a quantitative research with survey method. Questionnaires were distributed to 496 respondents.
The results of this study shows that gender does not have significant relations with use of social media, use of mass media and trust in government. While the academic majors do have partial relationship with use of social media, use of mass media and trust in government. The findings also shows that there is positive and significant relationship between both use of social media and trust in government, and use of mass media and trust in government.

ABSTRACT iii
ACKNOWLEDGEMENT iv
CONTENTS v
LIST OF TABLES viii
LIST OF FIGURES x
CHAPTER ONE 1
INTRODUCTION 1
1.1 Research Background 1
1.2 Research Objectives 4
1.3 Scope of Study 4
1.4 Research Procedure 4
1.5 Structure of Study 5
CHAPTER TWO 7
LITERATURE REVIEW 7
2.1 Media and Government Relationship in Indonesia 7
2.2 Development of Concepts 9
2.2.1 Role of Media 9
2.2.2 Local Government 10
2.2.3 Parameters of Trust 10
2.2.4 Social media and trust in government 12
2.2.5 Mass media and trust in government 14
2.2.6 Gender Gap 16
2.2.7 Difference among Academic Fields 17
CHAPTER THREE 18
RESEARCH METHODOLOGY 18
3.1 Conceptual Framework 19
3.2 Hypothesis to be tested 19
3.3 Measurement Variables 20
3.3.1 Dependent Variables 20
3.3.2 Independent Variables 21
3.4 Questionnaire Design 24
3.5 Sampling Plan 24
3.6 Data Analysis Procedure 25
CHAPTER FOUR 28
RESULTS AND ANALYSIS 28
4.1 Descriptive Analysis 28
4.1.1 Data Collection 28
4.1.2 Characteristic Respondent 29
4.1.3 Measurement Results for Relevant Variables 31
4.2 Factor Analysis and Reliability Test 34
4.2.1 Use of Social Media 35
4.2.2 Use of Mass Media 37
4.2.3 Trust in Government 39
4.3 Hypotheses Testing 40
CHAPTER FIVE 53
CONCLUSIONS AND SUGGESTIONS 53
5.1 Research Conclusions 53
5.2 Research Discussions 54
5.2.1 Difference between Gender 54
5.2.2 Difference between Academic Fields 54
5.2.3 Use of Social Media, Use of Mass Media and Trust in
Government 55
5.2.4 The Changing of Role of Media on Public Trust in Government 56
5.2.5 The Shortcoming of the Research 59
5.3 Limitations and Suggestions 59
REFERENCES 61
APPENDIX 66

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