臺灣博碩士論文加值系統

因應全球氣候異常，各國政府對於綠色議題越來越重視，從歐洲對綠色產品制定嚴格的法規可以發現，環境議題在供應鏈中受重視程度逐漸升高，目前歐洲法規包括「廢電子電機設備指令 (Waste Electronics and Electrical Equipment,WEEE) 」及「電子電機設備中危害物質限用指令 (Restriction of the use of certain hazardous substance inelectrical and electronic equipment,RoHS)」，而供應鏈中對於供應商的評選也應該加入考慮永續的面向，建立完整的綠色供應商評選指標來進行評估，在現有的供應商評選架構中，加上永續發展的考量。
本研究使用混合多目標決策模型(Multiple Criteria Decision Making,MCDM)結合了決策實驗室分析法(decision makingtrial and evaluation laboratory,DEMATEL)與網路層級分析法 (analytic network process,ANP) 之結合DANP法(DEMATEL based ANP)作為供應商評選方法之基礎，對於永續供應商評選，除了探討各項的因素之外，相較於以往的供應商評估中較少探討因素之間的關聯性，本研究加入評估各評準之間的關係，使評估更為完整。
在實證研究方面發現，企業對於環境評估條件相當重視，從DEMATEL分析當中顯示企業首要關注的問題為法規與客戶要求以及管理職責，而改善此核心問題則需關注有害物質處理以及產品含量限制。在DANP方法中所求得的重要性權重也顯示有害物質處理以及產品含量限制為最重要的評估因子，代表供應鏈中對於環境的保護意識已經成為了供應商評估的一項重要指標。

It is well known that ‘‘green’’issues began to be more importance from governments .Many countriesgovernments begin to make the regulations and the public opinions which make public pay more attention to deal with pollution problems in many countries. For example, EU passed Waste Electrical and Electronic Equipment Directive (WEEE), Restriction of Hazardous Substances Directive (RoHS).How to determine suitable and green suppliersin the supply chain has become a key strategic consideration.The supplier selection should consider to add sustainability, establish a complete green supplier selection indicators for evaluation.
Using a hybrid Multiple Criteria Decision Making (MCDM) that combines decision making trial and evaluation laboratory(DEMATEL) and analytic network process(ANP) isDEMATEL based ANP(DANP) as supplier selection methodology is based on the sustainable supplier selection,it compared with the previous supplier evaluation which less investigate the correlation between the factors, this study assesses the criteria to join the the relationship between the assessment is more complete.
In the empirical research ,it’s show us a obvious result.In DEMATEL analysis whitch show that the companies should focus on business regulations and customer requirements as well as management responsibilities,and order to improve this core issue need attention hazardous waste disposal and product content limits.In DANP analysis, hazardous waste disposal and product content limits are the most important evaluation factor,it’s means the environmental protection has become an important supplier assessment indicators.

目錄
摘要 I
Abstract II
目錄 III
圖目錄 IV
表目錄 V
第一章 緒論 1
1.1研究背景 1
1.2　研究目的 2
1.3　研究內容及研究方法 2
1.4　研究架構 3
第二章 文獻探討 5
2.1　供應商評選方法 5
2.2　多準則決策 8
2.2.1　多準則決策概述 8
2.2.2　多準則決策之分類 8
2.3　供應商評選指標 12
2.4　評估構面與準則 13
第三章 研究方法 15
3.1　決策實驗室分析法(DEMATEL) 15
3.2　使用DEMATEL Based ANP(DANP)之結合求取權重 17
3.3　折衷排序法(VIKOR) 20
3.4　構面準則挑選 22
第四章 實證研究分析 25
4.1 實證公司介紹 25
4.1.1實證公司施測方法 25
4.2 DEMATEL分析 26
4.3 DANP分析 28
4.4 VIKOR績效排序 30
4.5 實證公司比較 33
第五章 結論與建議 35
5.1 研究結論 35
5.2 研究貢獻 36
5.3 研究限制與未來研究方向 37
參考文獻 39
附錄一　問卷內容 43
圖目錄
圖1-1　研究架構 4
圖2-1 AHP與ANP架構示意圖 9
圖2-2超級矩陣 10
圖4-1 DEMATEL關係圖 28
表目錄
表2-1多目標方法評估供應商文獻表 6
表2-2供應商選擇準則排序 12
表2-3目標公司評估準則表 13
表3-1因果圖關係表 17
表3-2構面與準則表 23
表4-1 DEMATEL分析表 26
表4-2 DANP權重表 28
表4-3 VIKOR績效評估表 30
表4-4廠商C比較表 31
表4-5廠商A比較表 32
表4-6廠商D比較表 32
表4-7廠商E比較表 32
表4-8原問卷分數表 33
表4-9問卷比較表 34

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