臺灣博碩士論文加值系統

鑑於在供應鏈作業參考模式（Supply Chain Operations Reference Model SCOR模式）整合企業社會責任（Corporate Social Responsibility, CSR）管理的研究缺乏探討，本計畫宗旨即在探討如何將CSR管理活動納入供應鏈管理的範疇，應用SCOR模式所提供的獨特的供應鏈架構、透過實施流程、績效指標以及最佳實務(Best Practices) 來作為診斷工具，透過文獻分析，建立供應鏈之企業社會責任作業與績效評估模式。因此本研究先建立概念性理論整合架構，應用SCOR模式整合CSR績效指標，再以AHP層級分析法進行研究分析，對企業廠商之主管與相關職務人員，發放問卷做分析，依各評估準則之權重大小排列、優先順序作分析。

Corporate Social Responsibility (CSR) is now prominent and evident more than ever due to the emphasis laid on businesses regarding environmental, social and ethical issues. Given a lack of studies that have explored the integration of Corporate Social Responsibility (CSR) management within supply chain operations reference (SCOR), the purpose of this study is to identify the discrepancies in how CSR management (CSRM) be incorporated into SCOR, including issues with the hierarchical representation of CSRM processes, metrics, best practices and skills. Analytical hierarchy analysis (AHP) was used to analyze the coverage and integration of CSRM within SCOR. Therefore, this research aims to establish a performance evaluation framework with application of SCOR model using AHP method for evaluating CSR performances in food supply chains and can enables companies to analyze and improve their supply chain CSR operations by linking business processes, performance metrics, practices and people skills into a unified structure. These may be potentially helpful for embedding CSRM processes within other SC processes, visualizing CSR performance metrics in a SC’s value hierarchy and integrating SCOR’s CSRM with organizational enterprise CSRM. Application of SCOR model in the development of a performance evaluation framework for CSRM in supply chains enables us to account for indirect relationships and the complex interactions existing among the CSR variables in supply chain.

目錄
中文摘要 i
英文摘要 ii
誌謝 iii
目錄 iv
表目錄 v
圖目錄 vii
1.Introduction 1
1.1 Research background 1
1.1.1 What is SCM 4
1.1.2 What is CSR 5
1.1.3 Why CSR is important in SCM 5
1.1.4 What is SCOR and its application 6
1.2 Research motivation and purpose 7
1.3 Research procedures 8
2.Literature Review 9
2.1 Supply Chain Management 9
2.2 CSR concept and management 11
2.3 SCOR model and its application 19
3.Research Methodology 25
3.1 AHP 26
3.2 Evaluation framework using AHP and SCOR metrics 28
3.3 Data collection 31
4. Results and Implication 32
4.1 Comparative criteria judgments 33
4.2. Prioritization of CSR performance dimensions 33
4.3. Real situation of sustainability performances of food supply chain in Vietnam 37
4.3.1 Environmental impact 38
4.3.2 Healthy and safety product 39
4.3.3 Animal welfare 40
4.3.4 Occupational welfare 42
4.3.5 Local well-being 47
4.3.6 Economic responsibility 48
5. Conclusion 50
Reference list 52
Attachment 60

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