臺灣博碩士論文加值系統

我國產業彈性自動化與競爭策略暨組織結構相關性之研究 章順程
摘要 近年來由於產業環境丕變，企業因而不斷調整製造技術以維
持其競爭力。此種技術上 的調整使企業在運作上亦發生了改變，而可
能產生製造能力、企業策略、組織結構、工作 設計等無法配合的情形
。為使能回復到原有的配適狀況，企業必須在策略上與組織上重行 調
整，使之能配合技術能力的改變，否則企業的績效將受到影響。本研究之
目的在以實證 方法，探討彈性自動化的實施是否因競爭策略、組織結
構、或工作設計方式的不同而對績 效產生顯著影響。主要包括下列幾
點: 一、企業策略的不同，是否影響彈性自動化與公司 績效間的關係
。二、組織結構的不同，是否影響彈性自動化與公司績效間的關係。三、
工 作設計方式的不同，是否影響彈性自動化與公司績效間的關係。四
、企業策略、組織結構 、或工作設計對實施彈性自動化績效的影響，
是否因產業或產品型態的不同而有所差異。 本研究以我國排名前一千
大製造業者為取樣對象，共寄發490份問卷，回收有效問卷計129 份。
經由調節迴歸性分析發現:企業重視交期策略及現場作業採團隊方式運作
，對實施彈 性自動化之績效有顯著正面的影響。當彈性自動化程度愈
高，若愈重視交期策略其績效愈 高；當彈性自動化程度愈高，若現場
作業組織愈常使用團隊方式運作，其績效愈高。另外 若以產品型態對
業者分類則發現當產品型態屬「少量多樣」之廠商，其實施彈性自動化若
與內部各項環境因素配適得當，對績效所造成之影響較一般場商顯著，並
得以下結論: 企業實施彈性自動化程度愈高，若愈重視成本、品質、
創新、或交期策略其績效愈高；企 業實施彈性自動化程度愈高，若從
設計到製造之作業流程傾向同步進行，則其績效愈高； 企業實施彈性
自動化程度愈高，若現場作業組織愈常使用團隊方式運作，則其績效愈高
。 關鍵字:彈性自動化,競爭策略,組織結構

A Study in Relating Strategy and Structure to Flexible
Automatin in R.O.C. Advisor:Jia-sheng Lee Student:Shun-
chen Chang Abstract As the environments of
industries in Taiwan have changed violently during these
years, a firm needs frequently modify its manufacturing
technology to maintain its competitiveness. Such
modifications, however, alter the firm''s design/processing
operations thereby creating a mismatch among manufacturing
capabilities, business strategies, organization structure, and
workdesign. Regaining fit requires adjustments, in the c=
emphasis that the firm places in its strategy and structure.
to the extent that such adjustments reflecting the changing
competencies of the firm''s manufacturing technology, there shold
be an internal fit and consequently performance. The purpose
of this research is to investigate the organizational factors
(business strategies, organizational structure, and
workdesign) that affect the performance of flexible automation,
including: 1. Whether a business strategy affects the
relationship between flexible automation and business
performance? 2. Whether organizational structure affects the
relationship between flexible automation and business
performance? 3. Whether different workdesign patterns affect the
relationship between flexible automation and business
performance? 4. Whether effects of strategy, structure and
workdesign on relationship between flexible automation and
business performance are different among types of industries and
types of products? A survey to "the 1000 largest
manufacturing firms in Taiwan" has been carried out, 490
questionnaire mailed, among them 129 returned. Some
findings by using moderated regression analysis are as follows:
The performance of flexible automation measured by return of
assets will be higher when delivery strategy is given greater
emphasis or workgroups are used more frequently at the
opeartional level. Moreover, if the type of products is of
"high variety and low volume", the business performance will go
higher than general when their organizational factors match
better to their flexilbe automation technology. And the
results are as follows: When the type of products is of
"high variety and low volume", the higher the degree of flexible
automation, the higher is performance when cost, quality,
innovation or delivery strategy is given greater emphasis and
also when the flow from design to manufacturing is
implemented concurrently and when workgropus are used more
frequently at the operational level. Key Words:flexible
Automation, Strategy, Organization Structure