臺灣博碩士論文加值系統

This paper aims to study the relationship between employee satisfaction and organizational commitment as well as the influence of demographic factors to the satisfaction of staff.
After doing research overview and articulate research model, the authors conducted 99 investigations against public servants in Vi Xuyen district of Ha Giang. The primary analysis was analyzed using descriptive statistics, t-test analysis and ANOVA and regression analysis.
The study results indicate that there is a clear relationship between employee satisfaction and organizational commitment in Vi Xuyen district. The hypothesis of the influence of demographic factors such as gender, age, experience, job position and educational level were tested and values

Acknowledgements i
Abstract ii
Table of Contents iii
List of Tables vi
List of Figures vii
Chapter 1 INTRODUCTION 1
1.1 Research Background 1
1.2 Problem Statement and Research Objectives 2
1.3 Research Significance 3
Chapter 2 LITERATURE REVIEW 4
2.1 Job satisfaction 4
2.2 Organizational commitment 6
2.3 Theory on job satisfaction and organizational commitment 8
2.3.1 Abraham Maslow’s hierarchy of needs 8
2.3.2 Clayton Alderfer’s ERG theory 9
2.3.3 Frederick Herzberg’s motivaton-hygiene theory (or two-factor theory) 10
2.3.4 Victor H. Vroom’s expectancy theory 12
2.3.5 Adam’s equity theory 14
2.3.6 Model of organizational commitment of Meyer and Allen 15
2.4 Research model and hypotheses 16
2.4.1 Research model 16
2.4.2 Hypotheses 16
Chapter 3 METHODOLOGY 18
3.1 Research design 18
3.2 Sampling Design and Data Collection 18
3.2.1 Sampling design 18
3.2.2 Data Collection 19
Secondary data 19
Primary data 19
The procedure of data collection 20
3.3 Measures 20
3.4 Data Analysis 20
3.4.2 ANOVA and t-test analysis 20
3.4.3 Linear regression 21
Chapter 4 RESULTS AND DISCUSSIONS 22
4.1 Characteristics of Respondents. 22
4.2 The Relationship between Employee Gender and Job Satisfaction 23
4.3 The Relationship between Employee Position and Job Satisfaction 24
4.4 The Relationship between Employee Education and Job Satisfaction 25
4.5 The Relationship between Employee Age and Job Satisfaction 26
4.6 The Relationship between Employee Experience and Job Satisfaction 26
4.7 The Relationship between Job Satisfaction and Organization Commitment 27
CHAPTER 5 CONCLUSION AND SUGGESTION 29
5.1 Conclusion and Implication 29
5.1.1 Theoretical Implication 29
5.1.2 Managerial Implications 32
5.2 Research limitations and Suggestions 32
Bibliography 33
Appendix A Questionnaire 36

1.Agho, A. O., Mueller, C. W., &; Price, J. L. (1993). Determinants of employee job satisfaction:An empirical test of a causal model. Human Relations, 46(8), 1007-1027.
2.Brooke, P. P., &; Price, J. L. (1989). The determinants of employee absenteeism: An empirical test of a causal model*. Journal of Occupational Psychology, 62(1), 1-19.
3.Brush, D. H., Moch, M. K., &; Pooyan, A. (1987). Individual demographic differences and job satisfaction. Journal of Organizational Behavior, 8(2), 139-155.
4.Currivan, D. B. (2000). The causal order of job satisfaction and organizational commitment in models of employee turnover. Human Resource Management Review, 9(4), 495-524.
5.Dickson, W. J., &; Roethlisberger, F. J. (1994). Management and the Worker. Cambridge: Harvard University Press.
6.Ellickson. M.C., &; Logsdon, K. (2002). Determinants of job satisfaction of municipal government employees [Electronic version]. Public Personnel Management, 31(3), 343-358.
7.Gbadamosi G., (2003). "HRM and the commitment rhetoric: challenges for Africa", Management Decision, Vol. 41 Iss: 3, pp.274 - 280
8.Iaffaldano, M. T., &; Muchinsky, P. M. (1985). Job satisfaction and job performance: A meta-analysis. Psychological bulletin, 97(2), 251.
9.Ivancevich, J. &; Matteson, M. (2002). Organizational Behaviour and Management (6th edition). New York: McGraw-Hill.
10.Kanwar, Y., Singh, A., &; Kodwani, A. D. (2012). A study of job satisfaction, organizational commitment and turnover intent among the IT and ITES sector employees. Vision: The Journal of Business Perspective, 16(1), 27-35.
11.Lincoln, J. R. (1992). Culture, control, and commitment: A study of work organization and work attitudes in the United States and Japan. Cambridge: Cambridge University Press.
12.Mathieu, J. &; Zajac, D. (1990). “A review of meta-analysis of the antecedents, correlates and consequences of organizational commitment”. Psychological Bulletin, 108(2), 171-194.
13.Meyer, J. P.; Allen, N. J. (1991). "A three-component conceptualization of organizational commitment". Human Resource Management Review.
14.Meyer J and Allen N (1997), “Commitment in the Workplace: Theory, Research, and
15.Application”, Sage Publications.
16.Meyer J P and Herscovitch L (2001), “Commitment in the Workplace: Toward a General Model”, Human Resource Management Review, Vol. 11, pp. 299-326.
17.Mowday, R. T., Porter, L. W., &; Steers, R. M. (1982). Employee-organization linkages: The psychology of commitment, absenteeism, and turnover (Vol. 153): Academic Press New York.
18.Mueller, C. W., &; Wallace, J. E. (1996). Justice and the paradox of the contented female worker. Social Psychology Quarterly, 59(1), 338-349.
19.Nagar, K. (2012). Organizational commitment and job satisfaction among teachers during times of burnout. Vikalpa, 37(2), 43-60.
20.Nguyen Thi Hong Hanh (2010). Organizational Behavior Lecture, University of Economics, Ho Chi Minh City
21.Rothmann, S. &; Coetzer, E. (2002). “The relationship between personality dimensions and job satisfaction”, Business Dynamics, 11(1): 29–42.
22.Sauders, (2003). Research methods for business students.Mubai; Pearson Education, India,105
23.Torrington,
24.Saari, L. &; Judge, T. (2004). “Employee attitudes and job satisfaction”, Human Resource Management , 43(4): 395–407.
25.Snape, E., Lo, C.W. &; Redman, T. 2008, "The Three-Component Model of Occupational
26.Commitment: A Comparative Study of Chinese and British Accountants", Journal of Cross-Cultural Psychology, vol. 39, no. 6, pp. 765.
27.Spector, P. (1997). Job Satisfaction: Application, Assessment, Causes and Consequences. California:Sage.
28.Spector, P. E. (2000). Industrial &; organizational psychology (2nd ed.). New York: John Wiley &; Sons.
29.Stephen P. Robbins and Timothy A. Judge (2010). Organizational Behavior. Prentice Hall, 686 pages.
30.Weiss, D. J., Dawis, R.V., England, G.W., &; Lofquist, L.H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minneapolis, MN: University of Minnesota.
31.Willem A, Buelens M, Jonghe ID (2007). Impact of organizational structure on nurses’job satisfaction: A questionnaire survey. Int. J. Nurs. Stud., 44: 1011-1020.