臺灣博碩士論文加值系統

團隊的設計在組織中廣泛的被運用，尤其是研發團隊主要發展技術、提供服務與經營管理。心理安全氣候是團隊成員的人際交往與風險承擔的過程中，會感受到強而有力的後盾，無須擔心被懲罰或拒絕。當團隊有良好的心理安全氣候，促進團隊成員的學習和知識整合的行為產生，進而對績效有所影響。因此，本研究主要探討心理安全是否透過團隊學習與知識整合的效果而促進團隊績效。本研究以工研院南部分院研發團隊為研究對象，問卷作為資料收集的工具，調查60個團隊，共計發放400份，回收問卷共110份，並採用淨最小平方法(PLS)進行實證資料分析。本研究分析結果發現: (1) 團隊學習中介心理安全與研發團隊績效的關係；(2) 知識整合中介心理安全與研發團隊績效的關係；(3) 團隊學習對知識整合有顯著且正向關係。
本研究也提供企業和研發組織管理上的建議，讓企業和研發團隊了解心理安全對於員工的重要性，建立員工的心理安全氣候，使成員能在一個具有安全感的環境下產生學習的行為，而且能整合不同的知識，發揮出應有的效果，創造出最佳的團隊績效。

The team is important for improving organizational competitiveness. In particular, R&D teams are utilized to develop technologies, improve services, and manage operations. Thus, understanding how teams perform successfully in R&D setting is the foci of this study. Psychological safety explains team performance in situations requiring personally non-risky and supportive climate. Therefore, this study analyzed psychological safety in team performance with the mediated effect of team learning and knowledge integration in technology R&D teams. Our research model is assessed using data from a sample of 110 members within 60 technology R&D teams of the Industrial Technology Research Institute (ITRI) and is analyzed using partial least squares (PLS) method. The results of this study indicate: (1) Team learning mediates the relationship between psychological safety and team performance；(2) Knowledge integration mediates the relationship between psychological safety and team performance；(3) Team learning has an effect on knowledge integration. This study also discusses implications for the technology R&D teams based on the results of this study.

第一章 緒論 1
第一節 研究背景 1
第二節 研究目的 2
第三節 研究流程 3
第二章 文獻探討 4
第一節 心理安全 4
ㄧ、心理安全的意義 4
二、心理安全的定義與相關研究 4
第二節 團隊學習 6
ㄧ、團隊學習的意義 6
二、團隊學習模式 7
三、團隊學習相關研究 9
第三節 知識整合 10
ㄧ、知識整合的重要性 10
二、知識整合的定義與相關研究 11
三、知識整合機制 12
第四節 團隊績效 14
第五節 心理安全、團隊學習與團隊績效 16
第六節 心理安全、知識整合與團隊績效 18
第七節 團隊學習與知識整合 19
第三章 研究方法與設計 21
第一節 研究架構 21
第二節 研究樣本 21
第三節 研究變項與衡量工具 22
ㄧ、心理安全 22
二、團隊學習 22
三、知識整合 23
四、團隊績效 23
第四節 分析方法 25
ㄧ、敘述性分析 25
二、信度分析 25
三、效度分析 26
四、相關分析 27
五、淨最小平方法 27
第四章 資料分析結果 29
第一節 各構面題項敘述性統計 29
第二節 測量模式 31
第三節 結構模型分析 34
第五章 討論與結論 38
第一節 分析結果討論 38
ㄧ、心理安全與團隊學習及團隊績效的關係 38
二、心理安全與知識整合及團隊績效的關係 39
三、團隊學習與知識整合的關係 40
第二節 研究意涵 40
一、理論上意涵 41
二、實務上意涵 41
第三節 研究限制與未來研究方向 42
一、研究限制 42
二、未來研究方向 43
參考文獻 44
中文部份 46
英文部分 46
附錄問卷 51

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