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研究生:陳姿璇
研究生(外文):Tzu-Shiuan Chen
論文名稱:外在環境與企業文化對知識蘊蓄、組織創新與組織績效影響之實證研究
論文名稱(外文):A Study on Relationship among External Environment, Corporate Culture, Knowledge Accumulation, Organizational Innovation and Organizational Performance
指導教授:張淑昭張淑昭引用關係
指導教授(外文):Chang, Su-Chao
學位類別:碩士
校院名稱:國立成功大學
系所名稱:企業管理學系碩博士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2005
畢業學年度:93
語文別:中文
論文頁數:134
中文關鍵詞:組織創新組織績效知識管理知識蘊蓄外在環境企業文化
外文關鍵詞:external environmentknowledge accumulationcorporate cultureorganizational innovationknowledge managementorganizational performance
相關次數:
  • 被引用被引用:10
  • 點閱點閱:347
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  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:3
  本研究以外在環境為自變數,探討組織在不同外在環境下,是否會有不同的企業文化類型;其次探討不同的外在環境與企業文化下,在實施知識管理是否會有不同的內涵;再者,探討外在環境、企業文化、組織蘊蓄能力對組織創新的影響;最後探討加入組織績效探討其與其他構面間的相互關係。

研究對象鎖定為天下雜誌2004年依2003年度營收總額排名所公佈之國內1000大企業,寄出1000份問卷,共計回收129份問卷,研究之主要發俔如下:
1.環境不確定性對企業文化不論是支持型文化、創新型文化、官僚型文化皆產生正向且顯著的影響,另外,環境變動頻率亦對創新型文化有正向影響,且影響程度高於環境不確定性。
2.環境不確定性和環境變動頻率對知識蘊蓄能力不論是知識建構、知識取得皆產生正向且顯著的影響;而企業文化三因素皆對知識取得能力產生正向且顯著的影響,而又以創新型文化影響程度為最高,另外,創新型文化亦對知識建構能力有正向且顯著影響。
3.環境變動頻率、知識取得、創新型文化對組織創新不論是技術創新、管理創新皆產生正向且顯著的影響;另外,環境不確定性、官僚型文化、知識建構也對管理創新產生正向且顯著的影響。
4.技術創新對組織績效不論是短期績效、長期績效皆產生正向且顯著的影響;另外,環境不確定性、環境變動頻率、創新型文化對長期績效產生正向且顯著的影響;而支持型文化、管理創新對短期績效產生正向且顯著的影響。
 There are four purposes of this research. First, discuss whether different industries have different enterprise culture under different external environment. Second, discuss whether different implementations of knowledge management have effect on organization innovation and performance under different external environment. Third, discuss the effect of enterprise culture on organization innovation. Finally, discuss the effect of organization innovation on performance.

 In this research, all the surveyed enterprises are the top 1000 enterprise in Taiwan, which is also pick out according to 2004 World Magazine’s list. Total one thousand copies of survey were send, and return with one hundred and twenty-nine copies. With these returning surveys, we found the following:
1. Environment uncertainty has a positive impact on support culture, creative culture, and bureaucratic culture. It is also found that volatility environment has more positive impacts on creative culture than environment uncertainty.
2. Both degree of uncertainty and volatility of environment have positive effect on knowledge management. All three organization cultures have positive effect by knowledge management. By comparing the three cultures, creative culture has the greatest effect by knowledge management.
3. Volatility of environment, knowledge sharing, and creative culture have a positive impact on administrative and technical innovation. On the other hand, environment uncertainty, bureaucratic culture, and knowledge management also have a positive impact on administrative innovation.
4. Technical innovation has a positive impact on both either short term or long term performance. Also environment uncertainty, environment volatility, and creative culture have a positive impact on long term performance. And support culture and administrative innovation only have a positive impact on the short term performance.
目 錄
中文摘要……………………………………………………………………………………Ⅰ
英文摘要……………………………………………………………………………………Ⅱ
目錄…………………………………………………………………...……….…….Ⅲ
表目錄…………………………………………………………………...…….…….Ⅴ
圖目錄…………………………………………………………………...…….…….Ⅶ
第一章 緒論……………….………………………………………….……….…… ..1
第一節 研究背景與動機….…..……………………………….…………… ……….1
第二節 研究目的與流程…..………………………………………….……………...2
第二章 文獻探討……………………………………………………….………… …4
第一節 外在環境……………………………………………………………………4
第二節 企業文化……………………………………………………………………9
第三節 知識蘊蓄能力………………………………………………………………20
第四節 組織創新……………………………………………………………………33
第五節 組織績效……………………………………………………………………42
第六節 相關的實證研究………………………………….………… ……………..52
第三章 研究設計與方法 …………………………………….…………… ………57
第一節 研究架構……………………………………………….…………… ……..57
第二節 各構面研究變數操作性定義……………………………………………58
第三節 研究假設………………………………………………….… ……………..66
第四節 問卷設計…………………………………….………… …………………..67
第五節 抽樣對象與樣本結構………………………………………………………68
第四章 研究結果分析與討論……………………………………….………… …..71
第一節 因素分析與信度檢定..……………………….………… …………………71
第二節 基本資料在各構面之差異分析……………………………………………77
第三節 各構面因素之互動關係與假設驗證……………….… …………………..84
第五章 結論與建議……………………….……………………………………….101
第一節 研究結論……………………….…………………………………… ……101
第二節 研究限制……………………….…………………………………… ……104
第三節 研究建議……………………….…………………………………… ……105
參考文獻……………………………………………………………………… 106
附錄 (問卷) ……………………………………………….……………………… 130
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