臺灣博碩士論文加值系統

本研究主要探討空軍武器裝備在選擇自行籌建能量、委商外包或採取國有民營方式等維修管道時，應考量哪些關鍵之決策因素，同時評估各指標對不同維修管道間相對之重視強度，藉此發掘最佳之選擇指標以協助決策。
本研究採用德菲層級程序法（Delphic Hierarchy Process; DHP），首先依據策略管理中有關創業管理、外包及民營化等相關文獻、理論予以歸納整理，提出決策指標，再依此進行二回合的專家問卷調查，作成意見整合後確立武器裝備維修管道選擇指標。第三回合問卷，則依據前二回合問卷所得之指標，對各管道選擇指標進行對偶評比，並以AHP運算分析得到相對權重值並作一致性檢定。
研究結果顯示，在評估自建維修管道之指標與權重值排序如下：政策考量因素、技術層級、武器裝備特性、人力素質與訓練、品質系統與管理、維修組織與設備、物料供補能力；另在評估外包委商及國有民營管道之七項指標均相同，依權重值排序如下：緊急支援裕度與戰備支援時效、經營管理能力、合約管理能力、品質系統與管理、財務與投資效益、合約對象與績效、物料供補能力。
就外包委商及國有民營管道二項維修管道指標之決策重視強度而言，在「合約管理能力」因素方面，國有民營要明顯高於外包委商；在「物料供補能力」與「品質系統與管理」方面，外包委商要明顯高於國有民營；而「經營管理能力」、「合約對象與績效」、「財務與投資效益」、「緊急支援裕度及戰備支援時效」均是考量國有民營維修管道時需要較為重視之指標。

This study is to probe into the key factors of decision-making regarding Air Force weaponry maintenance in choosing different schemes of maintenance such as self maintenance system; assigning contracting or privatization. In the meantime, make evaluation on these different methods of maintenance in order to develop the optimum indices for decision-making.
This study uses Delphic Hierarchy Process (DHP). Firstly, induce and arrange relevant scientific literatures and theories regarding the management of starting an enterprise; calling for tenders and privately operated so as to bring up the indices of policy. Stand on that then to proceed with two rounds of survey to induce opinions and to confirm the indices of policy for the maintenance of weaponry. The third round of survey shall base on the indices obtained from previous two surveys to make dual evaluation to the indices of each different schemes of maintenance. Obtain the comparative weight through the analysis of AHP and do the consistencies check.
The result of this study as to the sorting of the indices and weights in the evaluation for self maintenance system is showed as follows : The factors of policy consideration、Technical level、the features of weaponry、the quality of manpower and training、Quality system and management、the organization of maintenance and equipment、the capability of material supply; In addition, there are seven indexes in the evaluation for using the method of contracting and privatization found to be alike. The values of the weight are sorted as follows: the ampleness of emergent support and the effectiveness of time for war preparedness、operating and managing capability、contract management capability、quality system and management、the benefit of finance and investment、the contractor and the performance、the capability of material supply.
With regard to the indices of policy of maintenance method, It shows that in the factor of “contract management capability” of the method privatization is obviously higher than that of contracting; as for “the capability of material supply” and “quality system and management” , it shows that the index of contracting is obviously higher than that of privatization; as for “operating and managing capability” , “the contractor and the performance” , “the benefit of finance and investment” , “the ampleness of emergent support and the effectiveness of time for war preparedness” they should be deemed as very important indexes while take into consideration to choose the method of privatization.

第一章 緒論
第一節 研究背景與動機…………………………………………1
第二節 研究目的…………………………………………………3
第三節 研究流程…………………………………………………4
第四節 研究範圍與限制…………………………………………6
第二章 文獻回顧
第一節 維修理論與空軍維修現況………………………………7
一、 武器裝備維修概念 …………………………………………7
二、 維修策略選擇 ……………………………………………10
三、 空軍維修政策與現況 ……………………………………12
第二節 維修管道策略之文獻回顧 ……………………………20
一、 資源基礎理論 ……………………………………………20
二、 委商外包策略理論 ………………………………………24
三、 創業管理理論 ……………………………………………32
四、 國有民營化理論……………………………………………39
第三節 武器裝備維修選擇指標構 ……………………………45
第三章 研究方法
第一節 德菲法理論 ……………………………………………55
第二節 分析層級程序法 ………………………………………58
第三節 德菲層級程序法 ………………………………………66
第四節 信度與效度 ……………………………………………68
第五節 問卷設計說明 …………………………………………70
第四章 歸納與分析
第一節 武器裝備維修管道選擇指標探討 ……………………73
第二節 層級分析法結果與分析 ………………………………82
第五章 結論與建議
第一節 結論 ……………………………………………………91
第二節 對武器裝備維修管道評估選擇之建議 ………………93
第三節 對後續研究之建議 ……………………………………94
參考文獻
中文部分 …………………………………………………………95
英文部分 …………………………………………………………98
附錄
附錄A 空軍自建維修能量經濟效益分析方法………………103
附錄B 第一回合問卷…………………………………………104
附錄C 第二回合問卷…………………………………………106
附錄D 第三回合問卷…………………………………………109

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