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研究生:李冠鼐
研究生(外文):Kuan-nai Lee
論文名稱:知識分享經驗影響個人知識分享策略傾向之探索性研究
論文名稱(外文):An Exploratory Study of Individual Knowledge Sharing Experience Affect Knowledge Sharing Strategies
指導教授:蔡振昌蔡振昌引用關係
指導教授(外文):Chen-chang Tsai
學位類別:碩士
校院名稱:義守大學
系所名稱:管理研究所碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2006
畢業學年度:94
語文別:中文
論文頁數:158
中文關鍵詞:知識管理知識分享經驗分享策略
外文關鍵詞:Sharing strategiesKnowledge sharing experienceKnowledge management
相關次數:
  • 被引用被引用:8
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  • 評分評分:
  • 下載下載:224
  • 收藏至我的研究室書目清單書目收藏:8
從過去對知識管理的研究來看,關於知識分享的觀點就已有許多不同方向的研究。本研究藉由個人對知識分享策略的角度,探討個人參與不同分享經驗類型的知識管理活動之後,究竟有哪些因應策略反映在本身對於知識分享的意願上。換言之,本研究即為探討個人在這更新速度快且隨時變動的知識環境中,組織成員如何掌握自己的知識與分享策略。
其中,組織內可經歷之知識管理的活動包括:(1)直接分享經驗、(2)間接分享經驗與(3)享受分享經驗;此外另一個探討的變數則為知識分享策略,分別是(1)前瞻者策略、(2)防禦者策略、(3)反應者策略與(4)分析者策略。研究對象為依據2005年天下雜誌針對1000大製造業、500大服務與100大金融業中的組織企業年度排名,依比例隨機抽樣各產業別中的公司成員為樣本,以及義守大學碩士在職專班與大學進修部同學為對象,透過問卷調查方式,評估、分析個人面對不同知識分享經驗後,所採取不同分享策略傾向之關係。研究結果發現,前瞻者策略傾向之員工會受到直接與間接知識分享經驗的影響,對於分享知識有較高的意願。另外,反應者策略傾向的員工則會受到間接分享經驗的影響。分析者策略則對直接、間接與享受分享經驗沒有明顯的差異。
因此,綜合分析結果可以瞭解不同分享策略下的組織成員,個人在經歷知識分享經驗後,會因為參與分享活動的頻率越高,越能接受知識分享所帶來的好處,而願意分享知識予他人。因此在實務管理應用與配合企業目標下,對於知識分享制度的實施,可供企業在人員訓練與探討心理層面參考依據。
Knowledge management is a more popular research topic recently. Most scholars and enterprisers emphasize on constructing information technology system to spread and share knowledge in organizations. In the personal level, we find that there were not many researches focusing on individual sharing strategies except for individual sharing behavior, and intention of sharing knowledge.
This research studied the relationships among sharing stategies variables, internal variables, and employees’ experience of knowledge sharing in the organization. We classified the knowledge sharing experience into 3 types, i.e. direct sharing experience, indirect sharimg experience, and enjoyment of sharing experience. With the management strategy issued by Miles & Snow (1978), we group employees into four types: analyzer, defender, prospector and reactor.The questionnaires were sent to the on-the-job graduate student of graduate school of I-Shou University, and.there were 134 available responses of them.
This research used logistic regression analysis and discriminant analysis to build the moedel of shaing strategies of organization members. Research results reveal that direct of knowledge sharing experience, and indirect of knowledge sharing experience have statistically significant impacts on the prospector of knowledge sharing strategy. In the aspects of the reactor sharing strategy, we discover the direct of knowledge sharing experience also significant impacts on the individual of knowledge sharing strategies. On the other hand, the three sharing experience doesn’t have statistically significant impacts on strategy.
Overall, this research has provided a comprehensive framework of the impact factors of the employees’ knowledge sharing strategies of the organization memebers. Hopefully, it can serve as the foundation for future research and as an reference data for industry-wide executing KM system.
謝誌 i
中文摘要 iii
Abstract iv
表目錄 vii
圖目錄 xi
第一章 緒論
1.1研究背景………………………………………………1
1.2問題陳述與研究目的…………………………………2
1.3研究重要性……………………………………………3
1.4研究流程………………………………………………5
第二章 文獻探討
2.1分享策略………………………………………………6
2.2知識分享………………………………………………18
2.3個人分享策略…………………………………………48
2.4研究架構………………………………………………54
第三章 研究方法
3.1研究變數與定義衡量…………………………………55
3.2資料蒐集與樣本選擇…………………………………64
3.3資料分析方法…………………………………………66
第四章 研究分析與結果
4.1基本資料分析…………………………………………68
4.2敘述統計分析與信效度分析…………………………88
4.3邏輯迴歸分析 Logistic Analysis…………………99
4.4各變數之區別分析 Discriminant Analysis………107
4.5研究假設檢定結果……………………………………111
4.6研究限制………………………………………………112
第五章 結論
5.1研究結論………………………………………………114
5.2理論與實務意涵………………………………………116
5.3後續研究建議…………………………………………120
參考文獻
中文部分……………………………………………………122
英文部分……………………………………………………127
附錄
附錄A 研究問卷…………………………………………139
參考文獻
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