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研究生:胡彩惠
研究生(外文):Hu, Tsai-Hwei
論文名稱:民間社會福利機構對政府委託民營政策回應方式之研究
論文名稱(外文):privatization
指導教授:施教裕施教裕引用關係
指導教授(外文):Shih Chaiw-Yi
學位類別:碩士
校院名稱:國立暨南國際大學
系所名稱:社會政策與社會工作研究所
學門:社會服務學門
學類:社會工作學類
論文種類:學術論文
論文出版年:1997
畢業學年度:85
語文別:中文
論文頁數:196
中文關鍵詞:民營化委託民營公設民營
外文關鍵詞:Privatization
相關次數:
  • 被引用被引用:24
  • 點閱點閱:474
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  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:3
歐洲先進各國由於福利意識的覺醒,導致福利國家蓬勃發展,造成許多
所謂的「福利國家危機」,因此開始變革,希望可以找出解決之道,而社
會福利民營化即其方式之一。而臺灣因為行政體制與社會福利資源等因素
,亦採取社會福利民營化的方式。而本論文的研究目的即是想瞭解目前委
託民營政策所呈現的問題為何?而民間社會福利機構面對政府委託民營政
策的考量重點是什麼?其因應方式又有哪些呢?上述這些問題的答案都可
作為政府委託民營政策的參考。本論文以問卷與深入訪談的方式,針對研
究主題尋求解答。問卷部份主要係瞭解現階段民間單位對此政策的看法與
所存在的問題。深入訪談部份則訪問二十個民間單位,透過「植根理論」
的分析方式找出民間單位對此政策的因應方式,總共歸納出八個主要類屬
,分別是:組織特質、組織任務環境、政策特質、組織自主性、中介者、
過去與政府單位的互動經驗、現在與政府單位的互動經驗、策略及結果。
研究結果--問卷部份:民間單位認為政府的經費補助計算標準太低,核銷
手續繁瑣造成機構的困擾,還有簽訂的契約沒有彈性,相當不合理等問題
。考量接受政府委託業務之原因有擴展服務項目、運用社會資源、增加政
府補助款、以及提昇工作人員士氣等。深入訪談部份:此次研究結果將民
間社會福利機構回應政府委託民營政策的方式歸納為五種模式「發展」、
「調適」、「配合」、「順應」與「規避」。研究發現:各民間單位回應
策略的主要影響因素有:民間單位負責人的企圖心、組織經費來源充足與
否、政府單位承辦人員的素質與效率,以及機關首長是否重視社會福利業
務等,上述因素皆會影響民間機構採取不同因應方式。研究建議--對實務
工作的建議:1.統一公辦民營或公設民營之詞。2.經費補助計算標準放寬
。3.核銷程序簡化。4.去除服務上戶籍之限制。對委託民營政策的建議
:1.建立評鑑制度。2.扶植民間機構。3.對於發展、調適、配合、順應、
規避五種類型的機構採取不同的輔助措施。
The Response Strategies to Privatization Policy Among the Non-
Profit Organizations In TaiwanABSTRACT The outgrowths of welfare
states result in the welfare consciousness arising.
Simultaneously, the many so-called "welfare states crisis"
results from the over emphasis on welfare consciousness.
Privatization of social welfare organization is one of the
methods to resolve the mentioned crises. In Taiwan, the
privatization of social welfare organization is adopted, because
of the executive system, and welfare resources limitations, etc.
The purpose of this study tries to understand what problem of
privatization of welfare organization is. What is the major
concern of civilian welfare organization committed by
government? What is the response strategy of these
organizations? All of these answers can be as references of
privatization policy of government. Questionnaire and interview
investigation are used in this study. For questionnaire
investigation, try to understand the thoughts and difficulties
of civilian organizations. Furthermore, there are 20 civilian
welfare organizations were interviewed, and response strategies
of civilian organizations can be analyzed by "ground theory."
Totally, 8 categories can be induced, there are organization
characteristics, organization task environment, policy
characteristics, organization autonomy, intervention, the past
interaction experience with government, the present interaction
experience with government, and the responses'' strategies and
outcomes. Results Questionnaire Investigation: Civilian welfare
organizations considered the standard of subsidy is too low, and
the check process is too complicated, and the items of contract
are inflexible and unreasonable. However, the reasons, why the
civilian organizations have tasks on commission, are expansion
of service, resource utilization, subsidy increase, and spirit
lift. Interview Investigation: The results of this study
indicated that there are five models of response strategies to
privatization policy, empowerment, adaptation, cooperation,
conformation, and avoidance. The results of this study also
indicated that the responses of the influent factors strategies
of civilian organizations are the ambitions of the people in
charge, the funds'' resources, the efficiency of officers, and
the leader''s manner of executive system. All of these will
influent the response strategies of civilian organization.
Recommendations The suggestions of practical respect are, (a)
unification of propaganda; (b) subsidy increase; (c)
simplification of check process; (d) cancellation of
registration limitations. The recommendations of privatization
policy are, (a) establishment of evaluation system; (b) increase
support of civilian welfare organization; (c) different
supports'' adoptions for empowerment, adaptation, cooperation
conformation, and avoidance models.
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