臺灣博碩士論文加值系統

本研究以製造業為對象，探討安全文化對工作意外的作用效果。研究目的首先想了解組織層級之安全文化對工作意外之效用為何?其次是個人知覺安全文化對個人安全行為及工作意外之影響，最後則欲探討在跨層級模式下，安全文化對於工安意外之影響。本研究採用問卷調查的方式收集資料，受測者為台灣19類製造業公司之現場員工以及管理階層，合計有效回收共1,425份資料。研究結果發現：(1)組織安全文化能顯著降低組織之輕傷千人率。(2)員工個人知覺安全文化能顯著降低工作意外(輕傷及重傷)。(3)個人知覺到安全文化會部分透過控制知覺的影響來提升安全行為。(4)組織安全文化能夠顯著地提升個人的控制知覺。(5)組織安全文化能調節個人知覺安全文化以及控制知覺之間的關係，亦即組織安全文化會強化個人知覺安全文化影響控制知覺的歷程。(6)組織安全文化能夠提升個人的安全行為。(7)組織安全文化能調節個人控制知覺以及安全行為之間的關係，亦即組織安全文化會強化控制知覺影響安全行為的歷程。最後，根據本研究結果進一步討論並且說明研究限制、未來研究方向以及實務意涵。

This research will emphasize safety culture in the manufacturing industry. The first purpose for this research is to understand the effectiveness of organizational safety culture and work accidents. Then the study seeks to understand how individual
perceived safety culture will affect their personal safety behaviors and the number work accidents. Finally, we will discuss the meaning of safety culture for work accidents in the cross level model. This research utilizes questionnaires for data collection. Participants are employees and employers from nineteen manufacturing industry companies in Taiwan. Effective recoveries of questionnaires total up to 1,425. According to the research results, we found that: (1) organizational safety culture could reduce organization rates of micro-accidents; (2) individual perceptual safety culture could decrease work accidents effectively (including micro-accidents and injuries); (3) individual perceptual safety culture will increase safety behavior partly through perceived control; (4) organizational safety culture could promote people’s perceived control significantly; (5) organizational safety culture could moderate the relationship between individual perceptual safety culture and perceived control, that is organizational safety culture will enhance the process which perceptual safety culture affect perceived control; (6) organizational safety culture could promote employees’ safety behaviors; and (7) organizational safety culture could moderate the relationship between employees’ perceived control and safety behavior, which is the process that organizational safety culture could enhance the perceived control affecting safety behaviors. Discussion and further explanations regarding the restrictions of research, future research directions and practical implications will be discussed according to the research results

目錄
中文摘要....................................................................................................................... I
英文摘要....................................................................................................................... II
誌謝..............................................................................................................................III
目錄...............................................................................................................................V
表目錄........................................................................................................................ VII
圖目錄.......................................................................................................................VIII
第一章 緒論..................................................................................................................1
第一節 研究背景與動機..........................................................................................1
第二節 研究目的......................................................................................................6
第二章 組織層級安全文化..........................................................................................7
第一節 組織安全文化..............................................................................................7
第二節 組織安全文化與工作意外........................................................................12
第三章 個體知覺之安全文化....................................................................................15
第一節 知覺安全文化與個人工作意外................................................................15
第二節 控制知覺之中介效果................................................................................17
第三節 安全行為之中介效果................................................................................22
第四章 跨層次安全文化............................................................................................23
第一節 組織安全文化對個體控制知覺之影響....................................................23
第二節 組織安全文化對個體安全行為之影響....................................................27
第五章 研究方法........................................................................................................29
第一節 研究架構....................................................................................................29
第二節 研究假設....................................................................................................30
第三節 研究一........................................................................................................33
第四節 研究二........................................................................................................38
第五節 研究三........................................................................................................41
第六章 研究結果........................................................................................................42
第一節 研究一結果................................................................................................42
第二節 研究二結果................................................................................................46
第三節 研究三結果................................................................................................52
第七章 討論與建議....................................................................................................59
第一節 研究結果討論............................................................................................59
第二節 研究限制....................................................................................................63
第三節 未來研究方向............................................................................................64
第四節 實務管理意涵............................................................................................65
參考文獻......................................................................................................................66

表目錄
表2.1 各學者所提出之安全文化建構........................................................................8
表3.1 知覺安全文化相關研究..................................................................................16
表5.1 研究一研究假設..............................................................................................30
表5.2 研究二研究假設..............................................................................................31
表5.3 研究三研究假設..............................................................................................32
表5.5 安全文化因素分析..........................................................................................36
表5.6 組織工作意外題目..........................................................................................37
表5.7 控制知覺題目..................................................................................................39
表5.8 個人工作意外題目..........................................................................................40
表6.1 各變項之相關分析..........................................................................................44
表6.2 組織安全文化對輕傷千人率及重傷千人率之主要效果..............................45
表6.3 各變項之相關分析..........................................................................................47
表6.4 知覺安全文化對個人輕傷次數及重傷次數之主要效果..............................49
表6.5 前置變項對安全行為之主要效果及控制知覺之中介效果..........................49
表6.6 前置變項對傷害次數之主要效果及安全行為之中介效果..........................51
表6.7 控制知覺分析結果彙總..................................................................................57
表6.8 安全行為分析結果彙總..................................................................................58
表7.1 研究假設結果一覽表......................................................................................59

圖目錄
圖1.1 近十年我國勞工保險職業災害保險給付人次................................................2
圖1.2 近五年全產業、製造業與營造業勞工保險職業災害保險給付人次............2
圖2.1 文化層次及其互動關係....................................................................................9
圖2.2 工作者安全建構模式......................................................................................13
圖3.1 計畫行為理論..................................................................................................19
圖4.1 五類個人因素..................................................................................................24
圖4.2 安全文化--安全行為理論模型.......................................................................27
圖5.1 研究架構..........................................................................................................29

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