臺灣博碩士論文加值系統

Today, the applying information technology has become popular in most offices, businesses, especially the application of information technology solutions in management. In there, human resource management, payroll management is a required and important field for all businesses.
Information technology to reduce the burden of human resource management - the salary of each business, minimizing personnel in the management structure, improve labor productivity of each individual in the business.
As we all know, information technology is further developed and widely applied. The application of information technology in human resource management is no exception. Therefore, research purpose of this thesis is applying information technology to improve on human resource management.
This study uses IS Success Model (DeLone & McLean, 1992, 2003) as a basis theories for building model from which to consider and evaluate factors such as system quality, information quality and service quality affects human resources management. We use convenience sampling questionnaire to execute the samples and regression analysis apply to confirm the relationships of hypothesis. 110 questionnaires were sent by email to the leaders and employees work on human resource management, of which 100 feedback is useful to record, achieving a response rate 90.9%.
This study has contributed to research on the impact of information technology to human resource management in Vietnam Petroleum Institute and from there to effective application of information technology in human resource management in the Vietnam petroleum institute in particular and all the businesses in Vietnam in general. Research shows that the degree of influence of the factors of information quality, system quality and service quality to human resource management.

ABSTRACT i
ACKNOWLEDGEMENTS iii
Table of Contents iv
List of Tables vii
List of Figures viii
Chapter 1 Introduction 1
1.1 Research Background 1
1.2 Research Motive 5
1.3 Research Purpose 5
1.4 Research Procedure 6
Chapter 2 Literature Review 8
2.1 Applying IT to improve on human resources management in the world 8
2.2 Applying IT to improve on human resources management in Vietnam 12
2.3 Implementation of research and application for Vietnam Petroleum Institute 15
2.3.1 Recommended about Vietnam Petroleum Institute 15
2.3.2 Infrastructure of information technology. 16
2.3.3 Application software 16
2.3.4 Strengths 18
2.3.5 Limitations 19
2.4 Information System (IS) Success Models 19
2.4.1 The DeLone and McLean IS Success Model 19
2.4.2 Updated DeLone and McLean IS success model 20
2.5 Information quality 22
2.6 System quality 22
2.7 Service quality 23
2.8 Human Resource Management 24
Chapter 3 Methodology 26
3.1 Research Model 26
3.2 Research Hypotheses 26
3.2.1 The relationship between Information Quality and HRM 27
3.2.2 The relationship between System Quality and HRM 28
3.2.3 The relationship between Service Quality and HRM 29
3.3 Measurement of Variables 30
3.4 Data Collection 32
Chapter 4 Data analysis and Results 33
4.1 Sample Description 33
4.2 Verification of the Scale and Extraction of Factors 34
4.2.1 Method Analysis 34
4.2.2 Extract the main factors of quality and information technology expertise scale 35
4.2.3 Extracted factors measure the impact of IT in HRM quality 37
4.3 Model analysis and multi-group testing 37
4.3.1 Model testing 37
4.3.2 Regression analysis 38
4.3.3 Multi - group testing 40
Chapter 5 Conclusion 44
5.1 Research Conclusions 44
5.2 Implication 45
5.2.1 Research Implications 45
5.2.2 Managerial Implications 45
5.3 Limitation 46
REFERENCES 48
Appendix 1 Questionnaire in English 54
Appendix 2 List Observation Variables 56
Appendix 3 Results Factors Analysis and Test Scale 57
Appendix 4 Results Taken From the Regression and Muti – Group testing 63

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