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研究生:許建華
研究生(外文):Chien-hua Hsu
論文名稱:前因、協商與供應鏈績效:一個社會交換理論觀點
論文名稱(外文):Antecedents, Collaboration and Supply Chain Performance:A Perspective of Social Exchange Theory
指導教授:吳英隆吳英隆引用關係
學位類別:碩士
校院名稱:國立中正大學
系所名稱:資訊管理所
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2008
畢業學年度:96
語文別:中文
論文頁數:69
中文關鍵詞:社會交換理論資訊分享協同合作供應鏈績效
外文關鍵詞:CollaborationInformation sharingSocial exchange theorySupply chain performance
相關次數:
  • 被引用被引用:3
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  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:1
現今的社會中,隨著資訊科技的發展,供應鏈中上下游廠商之間的互動與協商也越來越複雜,而在多變的環境中,如何改善整體供應鏈績效是一項關鍵的課題。目前的供應鏈中,上下游企業之間的互動與協商扮演重要的因素。
本研究以社會交換理論觀點來了解影響跨組織資訊分享與協同合作的根本因素,依據社會交換理論提出的四個構面—信任、承諾、互惠與權力會影響資訊分享與協同合作。研究對象為台灣前1500大企業。實證的結果顯示信任、承諾、互惠與權力顯著影響資訊分享而信任、承諾與權力顯著影響協同合作,而不論是資訊分享或協同合作皆能改善整體供應鏈績效。
In the modern society, with the development of information technology, the interaction or collaboration between companies is increasingly complicated. Therefore, improving the efficiency of supply chain performance is an essential issue under such variable circumstances. In present supply chain, upstream and downstream enterprise''s interaction and collaboration act important factors.
We can understand that the four factors(trust, commitment, reciprocity and power) based on social exchange theory that can affect both inter-organization information sharing and the collaboration. Object of study is first 1500 enterprises in Taiwan. The findings are that the four factors affect information sharing and the three factors affect collaboration. Both information sharing and collaboration can improve supply chain performance.
目錄
第一章 緒論 1
1.1 研究背景 1
1.2 研究動機與目的 1
1.3 研究流程與論文架構 2
第二章 文獻探討 4
2.1供應鏈管理 4
2.2資訊分享 8
2.3 協同合作 10
2.4 社會交換理論 20
2.4.1 信任 22
2.4.2 承諾 23
2.4.3 互惠 24
2.4.4 權力 25
2.5 供應鏈績效 26
第三章 研究方法 32
3.1 研究架構 32
3.2 研究假說 33
3.3 變數定義與衡量 37
3.4 資料分析方法 40
第四章 資料分析 41
4.1資料蒐集過程與樣本回收 41
4.2資料分析 41
第五章 結論與建議 57
5.1 結論 57
5.2 研究貢獻 59
5.3 研究限制 60
5.4 未來研究方向 60
參考文獻 61
附錄一 本研究問卷 66
中文部份
1.吳智穎 (2007),『電子化採購、供應鏈整合、資訊分享、夥伴關係對供應鏈績效之研究』,碩士論文,成奶j學企管所。
2.周彥君 (2006)『以協調促進供應鏈資訊分享之研究』,碩士論文,中山大學資管所。
3.李文文 (2005),『資訊分享對供應鏈績效管理之研究』,碩士論文,元智大學工業工程與管理研究所。
4.王彫桂 (2004),『供應鏈整合深度對競爭能力及企業績效之影響』成奶j學企業管理研究所碩士論文。
5.劉智正 (2003) 『跨組織資訊分享與供應鏈整合績效-多重個案研究』,碩士論文,高雄第一科大資管所。
6.黃威智 (2002),『信任與關係承諾對供應鏈組織耦合度的影響』,清華大學科技管理研究所碩士論文。
7.孫思源 (2001),『由社會交換理論探討資訊系統委外合夥關係之影響因 素』,中山大學資訊管理學研究所博士論文。
8.張榮玔 (2000),『供應鏈管理資訊分享模式之研究』,中山大學資訊管理學研究所碩士論文。
9.林煌基 (2000),『資訊共享以強化時間競爭力之研究:台灣半導體產業供應鏈資訊整合之實証分析』,中山大學資訊管理學系研究所碩士論文。
10.藍仁昌 (1999),『從物流角度建置供應鏈管理』,資訊與電腦,第229期。
11.吳盛、林東清、林杏子『以社會交換理論觀點探討影響虛擬團隊成員知識分享型為因素』,資管學報,第十三卷,第一期。
12.吳志明、朱素玥、方文昌『供應鏈關係中信任與承諾—交易成本與社會交換之觀點』,資管學報,第十三卷專刊。

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