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本研究以國內製造業與服務業的輪班人員為研究對象，進行問卷調查，主
要探討輪班人員的工作適應性，樣本採立意抽樣，共寄出315份問卷，有
效樣本數為248份，有效回收率78.73%。研究目的為瞭解輪班人員之人口
統計變數、輪班特性及個別差異與身體健康、日常生活、工作情形、睡眠
情形、上班方式選擇、輪班態度度等工作適應性間的相關性，並作為國內
業界甄選與管理輪班人員之參考。研究設計採問卷方式蒐集有關資料，利
用SAS套裝軟體進行資料整理分析，並以卡方檢定、單因子變異數分析及
多元迴規進行統計分析。經分析結果，本研究主要發現為：(1)輪班人員
的身體健康偏向較差，年齡層較低者，身體健康的調適較差。(2)日常生
活事項除一般事務方面的處理較有利外，其他皆較為不利，未婚者尤然
。(3)工作情形除請假、缺勤影響不大外，輪班人員多數認為輪班對工作
有不利影響，其中工作精神的影響最為嚴重，在工作情形的適應上，教育
程度較高與中等換班速度者，工作適應性較差。(4)輪班對於睡眠情形的
影響皆較不利，輪班年資較長，睡眠適應性較差。(5)輪班人員偏好選擇
常日班，偏好選擇常日班者，日韻律較偏向清晨型。(6)輪班態度以中等
換班速度者較差，顯示換班速度宜採慢速或快速。
This study employed questionaire to investigate shiftwork
adjustment of shiftworker in Taiwan. A convenient sample of 315
shiftworker from 6 manufacture and service industries were
selected. 248 valid observations were collected, ruturn rate
was 78.73%. The purpose of this study is to understand how
shiftwork adjustment is affected by demographic
characteristics, shiftwork system and individual difference of
shiftworker. SAS was used to analyze data collected in this
study. Ruselts of the study showed that: (1)Shiftworkers
complained of health problems, especially for younger ones.
(2)Shiftwork interfered with daily life, and the problem was
more serious for unmarried. (3)Shiftwork had detrimental effect
on worker performance, quality and safety, but didn''t affect
worker absenteeism. (4)Shiftworkers complained of sleep
problem. Sleep complaint was more serious for experienced
shiftworkers. (5) If given free choice, most shiftworkers
preferred to work during the normal day-time hour, especially
for "morning type" shiftworkers. (6)Attitude toward shiftwork
for shiftworks of weekly rotation system was worse than that of
rapid or slowly system, an indication that rotation speed
should be either sloely (4 weeks or more) or rapidly (one or 2
days).
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