臺灣博碩士論文加值系統

在合作式設計中，溝通設計者之間分享設計知識及想法的互動性行為。在早期設計階段中，此互動性行為常透過二人以上的參與者共同討論而產生多樣性的設計想法，而在計設組織架構 (organizational structure) 及參與者之間的關係(interconnection) 則是了解互動行為的關鍵，但在溝通過程中，常因個人之偏見所囿而造成溝通限制 (communication boundary) 問題。因此，針對此設計溝通過程中的溝通限制問題，本研究建構一個以劇本表現為基礎的智慧代理人架構於角色扮演模型 (Acting Role Model) 中，以運算模型的機制試圖建構組織溝通的環境，並尋求強化組織溝通的機制以達到溝通的有效性。故在合作式的設計環境中，模擬多數參與者在溝通過程的互動行為，並觀察在此過程中提升設計溝通的有效性。
本論文的研究步驟，經由三個階段進行：設計上溝通特質的相關文獻探討與溝通模型建立、系統實作及結果。在第一階段，經由背景研究與文獻回顧，探索與建立突破個人溝通限制的主要機制：建立關係與訊息傳遞，這些機制結合多重智慧型代理人技術，提供本研究建構Script-based DARIS的基礎。第二段段，Script-Based DARIS架構在一個以角色扮演為主要想法的多重智慧型代理人平台，以具體發展成一個模擬設計溝通系統。在第三階段，本研究實際執行一個設計實驗，予以驗證Script-Based DARIS之運算的可行性與建立關係及訊息傳遞的有效性。經由上述的研究方法，最後的結果證明設計溝通上的個人溝通限制問題，可以經由運算的方式了解並實踐。同時，其所發展的模擬系統有助於參與者在合作式設計環境中，理解參與者之間的合作關係，使其達成增加設計想法以達到設計想法的多樣性發展。此外，在研究過程中的發現，也幫助了解設計溝通所牽涉到設計運算上的複雜性問題，而這些問題將提供作者未來之後續研究。

Communication is a interaction between participants for generating design ideas diversely. While the communication between two participants is blocked with isolated communication boundaries, the ideas are often transferred via a propagated interaction process among design team participants. The paper describes an organizational communication method to study the interconnections between designers and design teams using act/react characteristics of role-interplay. Adapting a role-play framework called DARIS; a particular controlling agent called Playwright Agent is developed and used for implementing Acting Scripts in collaborative environment. Furthermore, by simulating the communication interconnection by interconnecting process among discrete communication boundaries, the interaction and controlling mechanism of Playwright Agent is also unleashed in the paper. The mechanism and the agent implementation of proposed framework, namely Script-Based DARIS is shown to represent the interaction as well as their consequence. An example for describing how Playwright Agent works is also shown in the paper.

LIST OF FIGURES VIII
LIST OF TABLES XI
1 INTRODUCTION 1
1.1 MOTIVATION 1
1.1.1 Distributed Design in Collaboration 1
1.1.2 Idea Generation in Organizational Communication 2
1.1.3 Barriers in Organizational Communication 3
1.2 OBJECTIVE 5
1.3 RESEARCH STEP 6
1.4 SCOPE 8
1.5 SUMMARY 9
2 BACKGROUND 10
2.1 TOWARDS AN ORGANIZATIONAL COMMUNICATION 10
2.1.1 The Key Components of Organizational Communication 10
2.1.2 Structures and Networks for Communication Process 12
2.2 MODELING COMMUNICATION WITH INTERCONNECTION 15
2.2.1 Interconnection as Action 15
2.2.2 Interconnection as Interaction 16
2.2.3 Interconnection as Transaction 17
2.2.4 Organizational Communication Environment 18
2.3 SCRIPT-BASED APPROACH TO DESCRIBE DESIGN ACTIVITIES 23

2.3.1 Narration Concept in Design Method 23
2.3.2 Variety of Narrative Tools 24
2.3.3 Script-based approach with Role Playing 27
2.3.4 Acting Role Model (ARM) 28
2.4 SIMULATING AND REIFYING THE HYPOTHESIS—AGENTS 30
2.4.1 Plan-Based Agent 30
2.4.2 Script-based Planning with Multi Actors 32
2.5 SUMMARY 33
3 RELATED WORK 34
3.1 DIFFERENT INDIVIDUAL INTERCONNECTION IN COLLABORATION 34
3.1.1 Interconnections with Trust 34
3.1.2 Interconnections with Design Issue 35
3.1.3 Interconnections with Social Ties 35
3.1.4 Interconnections with Acting 36
3.1.5 Environment for Organizational Communication 37
3.2 COLLABORATIVE SYSTEM WITH SCRIPT 38
3.2.1 Variety of Narrative Tools for Collaborative Design System 38
3.2.2 Synergy between Scripts 39
3.3 SUMMARY 41
4 PRELIMINARY STUDY 43
4.1 EVALUATION OF FUNDAMENTAL FRAMEWORK 43
4.2 MODIFICATION OF FUNDAMENTAL FRAMEWORK 44
4.2.1 The Components and Interplay in DARIS: 45
4.2.2 What DARIS lacks 45
4.3 APPROACHES OF MODIFYING DAIRS 46
5 PLAYWRIGHT AGENT 48
5.1 SCRIPT-BASED DARIS 48
5.1.1 From DARIS into Script-based DARIS 49
5.1.2 Three Layers in Script-based DARIS 51
5.2 THREE SCRIPTS IN COLLABORATION 56
5.2.1 Playwright Agent and Two Scripts 56
5.2.2 Integrated Acting and Plotting into Situational 58
5.3 ORGANIZATIONAL COMMUNICATION WITH ACTING SCRIPT 60
5.3.1 Acting Script 60
5.3.2 Interconnection as Linkage 61
5.4 SUMMARY 64
6 IMPLEMENTATION 65
6.1 SYSTEM OVERVIEW 65
6.1.1 System Architecture 65
6.1.2 Three Main System Layers 69
6.1.3 System Developing Environment 70
6.2 ANALYSIS OF PLAYWRIGHT AGENT 73
6.2.1 Goal and Actions 73
6.2.2 Capability 74
6.3 INTERFACE DESCRIPTION 76
6.3.1 Stage Panel 76
6.3.2 Scene Panel 76
6.3.3 Actor Panel 77
6.3.4 Role Panel 78
6.3.5 Playwright Panel 78
6.4 EXAMPLE 80
6.4.1 Scenario 80
7 CONCLUSIONS 87
7.1 OUTCOME 87
7.2 FUTURE WORK 88
7.2.1 Scripts in Collaboration 88
7.2.2 Various Plotting –Problem Solving 89
REFERENCE 90
APPENDIX A 92

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