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研究生:陳建丞
研究生(外文):Chien-Cheng Chen
論文名稱:應徵者印象管理戰術對面試官評量之干擾效果研究
論文名稱(外文):Exploring boundaries of the effects of applicant impression management tactics in job interviews
指導教授:蔡維奇蔡維奇引用關係、邱淑芬邱淑芬引用關係
指導教授(外文):Wei-Chi Tsai、Su-Fen Chiu
學位類別:博士
校院名稱:國立臺灣科技大學
系所名稱:企業管理系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2004
畢業學年度:92
語文別:中文
論文頁數:77
中文關鍵詞:甄選面談、面談結構性、印象管理戰術
外文關鍵詞:selection interview、interview structure、impression management tactics
相關次數:
  • 被引用被引用:16
  • 點閱點閱:1258
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:0
過去學者定義印象管理戰術為個人在社會互動中,為了控制別人對自己的印象所採取的行動(Schlenker, 1980)。過去的研究發現,應徵者所表現之印象管理戰術會正面地影響面試官對他的評量。本研究延伸過去研究,在真實甄選面談情境中,檢視面談結構性、顧客接觸需求與面試時間的干擾角色。由43位面試官與151位應徵者中所蒐集的資料部分地證實本研究的假說,結果顯示當面談結構性愈高,應徵者的非語言(non-verbal)戰術與面試官評量之間的關係將愈弱。此外,當該應徵工作需要與顧客接觸的程度較低時,應徵者之自我導向(self-focused)戰術對面試官評量的效應將削弱。最後,當面試時間較長時,應徵者之自我導向戰術的效應將變得不顯著。
IM has been defined as attempts to control images in social interactions (Schlenker, 1980). Past research has found that applicants’ uses of impression management tactics positively influence interviewer evaluations of the applicants. This study extends previous research by examining the moderating roles of interview structure, customer-contact requirement, and interview length in real employment interviews for actual job openings. Results from 43 interviewers and 151 applicants of 25 firms partially supported our hypotheses and showed that the more structured the interview, the weaker the relationship between applicant non-verbal tactics and interviewer evaluation. In addition, when the extent of customer contact required for a job was relatively low, the influence of applicant self-focused tactics on interviewer evaluation was minimized. Furthermore, when the interview was of longer duration, the effects of applicant self-focused tactics became insignificant.
摘要 I
ABSTRACT II
誌謝 III
目錄 V
表目錄 VI
圖目錄 VII
第一章 序論 1
第一節 研究動機 1
第二節 研究目的 4
第二章 文獻探討 5
第一節 印象管理戰術的內涵 5
第二節 應徵者表現印象管理戰術對面試官評量之效應 8
第三節 面談結構性的干擾角色 12
第四節 顧客接觸需求的干擾角色 16
第五節 面談時間的干擾角色 17
第六節 控制變數 18
第六節 研究架構 22
第三章 研究方法 23
第一節 研究對象 23
第二節 研究流程 24
第三節 研究變數之測量 25
第四章 研究結果 30
第五章 研究結論與建議 37
第一節 印象管理戰術之主效果 37
第二節 印象管理戰術之干擾效果 39
第三節 理論與實務意涵 42
第四節 研究限制 46
第五節 未來研究方向 48
第六節 研究結論 50
參考文獻 51
附錄 本研究所使用之問卷 64
作者簡介 68
授權書 69
一、 中文部分
林育瑋,2001年,應徵者面談印象管理策略對甄選面談決策影響。國立台灣科技大學企業管理系未出版碩士論文。
楊庭懿,2002年,應徵者印象管理策略對甄選面談決策之影響:以面談訓練為干擾變數。國立台灣科技大學企業管理系未出版碩士論文。
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