臺灣博碩士論文加值系統

近年來,隨著物聯網議題興貣,資訊科技已經成各類企業獲得競爭優勢的不
可或缺因素之一。本研究透過合夥關係理論與其供應鏈績效表現,搭配資訊科技
等議題與文獻回顧作為參考,探討企業的合夥關係對供應鏈績效表現及當資訊科
技作為干擾變數之下的績效表現改變。
本研究針對台灣旅館產業的經理人進行問卷調查,共回收 187 份有效問卷, 再透過 SPSS 及 PLS 3.0 針對回收之問卷結果進行分析。研究結果顯示,台灣旅館 業經理人認為在合夥關係的作用下對於供應鏈績效表現具有正向相關之影響,而 當資訊科技作為干擾變數之下亦可以對供應鏈績效表現帶來正向相關。根據分析 結果,本研究建議未來台灣旅館產業應更加重視與供應鏈夥伴之合夥關係,同時 也需要重視資訊科技的發展及企業運用。

In recent years, with the rise of networking issues, information technology has become one of the various types of enterprises to gain competitive advantage indispensable factor. The theoretical study through a partnership with its supply chain performance show and information technology issues to review of the literature reference. Discussion partnership enterprise supply chain performance and the performance of information technology as a performance when disturbance variables change under performance.
In this study, the manager of Taiwan's hotel industry questionnaires, 187 valid questionnaires were collected, and then 3.0 for the recovery of the questionnaire results were analyzed by SPSS and PLS. The results show that Taiwan's hotel industry managers believe in the role of the partnership for the performance of supply chain performance has a positive correlation of influence. When information technology as a variable under interference on supply chain performance can also bring positive performance related. According to the analysis, the present study suggests that the future of Taiwan should pay more attention to the hotel industry and supply chain partners of the partnership. But also we need to focus on the development and application of information technology enterprises.

目錄
第一章 緒論.................................................................................................1
1.1 研究背景...................................................................................................................1 1.2 研究目的...................................................................................................................2
第二章 文獻探討.........................................................................................5
2.1 合夥關係 (partnership)..............................................................................................5
2.1.1 合夥關係之緣貣與定義.................................................................................5 2.1.2 合夥關係之特徵與構面.................................................................................7 2.1.2.1 資訊共享 (information sharing) .................................................................7 2.1.2.2 目標一致 (goal congruence).......................................................................8 2.1.2.3 供應鏈協作 (supply chain collaboration)...................................................9 2.1.2.4 信任與承諾 (trust and commitment)........................................................10 2.1.2.5 利益共享與風險共擔(sharing of benefits and risk) ............................. 11
2.2 供應鏈績效..............................................................................................................12
2.2.1 供應鏈績效緣貣與定義................................................................................12 2.2.2 長遠關係(long-term relationship)...........................................................12 2.2.3 供應商供貨品質(supplier quality)..........................................................13 2.2.4 供應商供貨運輸表現(supplier delivery).................................................13
2.3 資訊科技(information technology, IT) ....................................................................15
2.3.1 資訊科技之下的合夥關係...........................................................................15 ..................................................................... 15 ..................................................... 16 2.3.1.2 科技應用業務經驗 (IT business experience) ..........................................16 2.3.1.3 科技應用資源關係 (IT relationship resources) .......................................17 2.3.3 高層主管支持(top management support) ...............................................17
2.4 物聯網(Internet of Things; IoT) .........................................................................19 2.5 研究架構...................................................................................................................20
第三章研究方法......................................................................................... 21

2.3.2 資訊科技能力 (ITCapability)
2.3.1.1 科技應用基礎設施 (IT infrastructure)
3.1 問卷設計..................................................................................................................21
3.2 研究構面及操作型定義..........................................................................................23
3.2.1 合夥關係.......................................................................................................23 3.2.2 供應鏈績效...................................................................................................24 3.2.3 資訊科技........................................................................................................25
3.3 抽樣.........................................................................................................................27 3.4 資料搜集..................................................................................................................28
第四章 資料分析.......................................................................................31
4.1 樣本結構分析..........................................................................................................31 4.2 測量屬性..................................................................................................................33 4.2.1 檢驗架構模型...............................................................................................33 4.3 結構模型..................................................................................................................42
4.3.1 合夥關係與其供應鏈績效之路徑係數分析結果.......................................42 4.3.2 控制變數路徑之係數分析結果...................................................................44 4.3.3 干擾變數之路徑係數分析結果...................................................................46
第五章 結論與建議...................................................................................50
5.1 研究結果討論..........................................................................................................50
5.1.1 合夥關係對供應鏈績效表現之影響...........................................................50 5.1.2 控制變數之影響...........................................................................................51 5.1.3 資訊科技作為干擾變數之影響...................................................................51
5.2 研究貢獻..................................................................................................................53 5.3 研究限制與未來研究建議......................................................................................55
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