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研究生:陳慶輝
研究生(外文):Ching-Hui Chen
論文名稱:醫療產業人員對資材管理資訊系統之科技接受模式探討–以加護病房為例
論文名稱(外文):A Study of Technology Acceptance Model of Materials Management Information System in Health Care Industry’s Employees - An Example on Intensive Care Unit
指導教授:黃維民黃維民引用關係
學位類別:碩士
校院名稱:國立中正大學
系所名稱:資訊管理所暨醫療資訊管理所
學門:商業及管理學門
學類:醫管學類
論文種類:學術論文
論文出版年:2010
畢業學年度:98
語文別:中文
論文頁數:107
中文關鍵詞:醫療產業資材管理資訊系統科技接受模式資材管理
外文關鍵詞:Materials Management Information Systemmedical industrymaterials managementTAM
相關次數:
  • 被引用被引用:10
  • 點閱點閱:2070
  • 評分評分:
  • 下載下載:192
  • 收藏至我的研究室書目清單書目收藏:1
全民健康保險於1995年實施至今,由於醫療成本不斷攀升,已到了入不敷出的困境,醫院為了達到永續生存,成本控制是勢在必行。研究發現,資材成本佔醫療機構總營運成本有很大的比例,而加護病房則是高資材成本支出的一個單位。所以若能在加護病房的資材管理上,找出有效的方法進行調控,實為目前醫院在管理上的一個重要議題。

資訊系統目前已被視為能提升企業競爭力的有利工具,藉由資材管理資訊系統之使用,能有效地達成資材管控的目的。因此本研究以科技接受模式為主要架構,加入主管支持、溝通協調及電腦自我效能等外部變數,來探討使用者對資材管理資訊系統之行為意圖。研究結果顯示,整體模式對行為意圖的預測力為69.1%,表示本研究所建構的模式,能有效預測並解釋加護病房之資材管理人員對資材管理資訊系統之使用行為。
Since the National Health Insurance was implemented in 1995, the medical costs are rising and rising. The National Health Insurance already couldn’t make ends meet. It is imperative for the hospital perpetual survival. Study found that materials cost constituted a major proportion of expenses in the hospital. And a large proportion of materials cost are used in the Intensive Care Unit. So it is an important subject to find an effective way to control materials cost of Intensive Care Unit in the hospital.

Because Information System has been regarded as a powerful tool which can promote the enterprises’ competitiveness. The Materials Management Information System is useful to manage materials and control cost. Therefore, the research framework is based on Technology Acceptance Model and Management Support, Communication, and Computer Self-Efficacy are invovled to survey the staff’s Behavior Intention on using Materials Management Information System in ICU. The results revealed the predictive power of Behavior Intention is 69.1%. It indicated that the model could be used to predict the materials management staff ‘s behavior on using Materials Management Information System in ICU.
中文摘要 i
英文摘要 ii
目錄 iii
圖目錄 v
表目錄 vi
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究問題與目的 5
第三節 研究流程 7
第四節 名詞界定 8
第二章 文獻探討 9
第一節 資材管理資訊系統 9
第二節 主管支持 16
第三節 溝通協調 19
第四節 電腦自我效能 23
第五節 使用者接受模式 28
第三章 研究方法 41
第一節 研究架構 41
第二節 研究假說 43
第三節 研究變數及操作型定 46
第四節 各變數問項內容 47
第五節 研究設計 49
第六節 分析方法與分析工具介紹 50
第四章 資料分析 54
第一節 樣本結構分析 54
第二節 背景資料對研究變數的影響 60
第三節 測量模型分析 68
第四節 結構模型分析 73
第五節 假設檢定結果 76
第五章 研究結論及建議 81
第一節 研究結論 81
第二節 建議 85
第三節 研究限制 88
參考文獻 89
英文部份 89
中文部份 98
網站資料部份 100
附錄一、研究問卷 101
附錄二、目前加護病房所使用的資材管理資訊系統之優點 106
附錄三、目前加護病房所使用的資材管理資訊系統之缺點 107
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三、網站資料部份
1.Leeds Teaching Hospitals NHS Trust(2009). Annual reports. Retrieved September 28, 2009, from the World Wide Web: http://www.leedsth.nhs.uk/corporate/annual_reports.php
2.Pirouz, D. M. (2006). An overview of p artial least squares. Retrieved February 19, 2008, from the World Wide Web: http://www.merage.uci.edu/~dpirouz04/research/pls/PLS.pdf
3.行政院經濟建設委員會(2009)。OECD國家社會發展趨勢。2009年9月24日,
取自:http://www.cepd.gov.tw/m1.aspx?sNo=0012319
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