臺灣博碩士論文加值系統

隨著產業環境的改變及國際市場競爭日趨激烈，許多企業為了提升自身競爭能力、降低成本與風險並增加公司經營彈性，外包已成為組織運作的重要趨勢。且國內鋼鐵業多以中小型企業為主約佔63.2%(台灣工業產品資訊網)，對於具有高度進入障礙與資本密集的鋼鐵產業而言，產業內部廠商大多難以獨自擁有足夠的生產資源。因此，外包策略的運用在國內鋼廠中扮演著極為重要的角色。
然，外包策略並非萬靈丹，失敗的案例不勝枚舉，探究其原因發現，實行外包策略是否有搭配外包管理機制為外包成功的關鍵因素。且在現今競爭激烈的環境下，企業不僅要擁有良好的經營績效，更要發展出自身獨特的競爭優勢，使公司能順應時勢的變化進而發展成為永續經營的百年企業，為企業的最高目標。
故本研究針對126間實行外包策略與外包管理之中小型鋼廠，探討其對於企業競爭優勢的影響。透過與廠商訪談、因素分析、相關分析與迴歸來探討外包策略與外包管理對企業競爭優勢之創新、品質與效率之影響。研究結果發現：(1)當鋼鐵產業實行愈多周邊支援型的外包策略會降低企業產品與製程創新的能力；(2)鋼廠實行愈多績效關鍵型的外包策略會提升企業產品與製程創新但卻會降低企業產品及服務的品質。

While enterprises face the changing environment, they will use outsourcing to enhance enterprise’s competitive ability and flexibility. It also helps enterprises to reduce the risk and cost down. In latest years, Outsourcing has become a very important strategy on enterprise operating.
Outsourcing strategies are not always successful; the reason why it failed is enterprises lack of outsourcing management to supporting the outsourcing strategies. And in this environment, the enterprise should not only have good performance but also have a competitive advantage to adapt for the changing environment.
This research attempts to examine the influences of outsourcing strategies and outsourcing management policies upon competitive advantage of create, quality and efficiency while were illustrated by Taiwanese Steel Industry. This study collected 126 firms in Taiwan. The analyses in use are: Interview with companies, factor analysis, correlation and regression analyses. The Results indicate that, (1)To execute more Peripheral Activities will reduce the creative ability. (2)To execute more Critical Performance Activities will increase the creative ability but reduce the quality.

摘 要 i
Abstract ii
誌 謝 iii
表 目 錄 vii
圖 目 錄 ix
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 4
第三節 研究流程 5
第二章 文獻探討 6
第一節 外包之相關研究 6
第二節 外包策略與企業競爭優勢之探討 13
第三節 外包管理與企業競爭優勢之探討 22
第四節 競爭優勢 29
第三章 研究方法 35
第一節 研究架構 35
第二節 研究假說 36
第三節 研究變數之操作型定義與衡量 36
第四節 樣本選取與問卷設計 42
第五節 資料分析方法 45
第四章 資料分析結果 48
第一節 樣本結構資料分析 49
第二節 敘述性統計分析 51
第三節 各變項之分析 54
第四節 信度與效度分析 58
第五節 構面之因素分析 59
第六節 相關分析 64
第七節 迴歸分析 65
第八節 研究結果 67
第五章 結論與建議 72
第一節 研究結論 72
第二節 實務上的意涵與貢獻 74
第三節 研究限制與建議 76
參考文獻 78
附錄 研究問卷 90

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