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研究生:陳鵬升
研究生(外文):CHEN PHEN SHEN
論文名稱:不同經營型態休閒農場業者與遊客觀點之研究-以中部休閒農場為例
論文名稱(外文):The Viewpoints of The Tourists In Different Types of Operation Modes of Leisure Farm-Take Leisure Farms In Central Taiwan as Examples
指導教授:湯幸芬湯幸芬引用關係
學位類別:碩士
校院名稱:亞洲大學
系所名稱:休閒與遊憩管理學系碩士班
學門:民生學門
學類:觀光休閒學類
論文種類:學術論文
論文出版年:2008
畢業學年度:96
語文別:中文
論文頁數:102
中文關鍵詞:休閒農業經營思維未來發展
外文關鍵詞:Leisure Farming IndustryManagement ThoughtsFuture Development
相關次數:
  • 被引用被引用:3
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  • 下載下載:179
  • 收藏至我的研究室書目清單書目收藏:1
中文摘要
台灣正式加入世界貿易組織(World Trade Organization, WTO)後,以勞力密集的國內農業遭受之損害最為嚴重,面臨無利可圖窘境,深怕農民從農意願降低,把農地移作它用,便積極提倡具有生活、生態、生產之特性休閒農業,成為傳統農業轉型方式之一。從「休閒農業經營產值調查」報告中,可知2003-2005年休閒農業營業收入均超過200億元,而在各經營型態中,以「休閒農場」總營收遠高過於其他類別,據此,具有指標性的意義。雖然,休閒農場帶給農民無限的商機,但經營休閒農場所面對挑戰亦隨之而至,如法令規章、理念不符、合作型態不易取得共識、資金、經營管理能力、未建立正確之休閒農業概念等問題,致使各農場未依其特色善加規劃,相形之下,遊客到訪後亦未有較好的遊憩體驗滿意,因此,要瞭解遊客在休閒農場遊憩滿意度應從自然環境與人兩方面進行探討。
本研究透過文獻回顧,建立不同經營型態與遊客遊憩體驗滿意度與重遊意願之差異,經營型態分為農家綜合型休閒農場、非農家綜合型休閒農場、農家體驗型休閒農場、非農家體驗型休閒農場四類;經由核心策略、策略性資源、顧客介面、價值網絡等4個構面所組成之訪談大綱分別為與4家不同經營型態休閒農場經營者進行訪談,瞭解其經營理念為何及利用遊客問卷調查分析其心理、生理、經營管理度、服務等滿意度與重遊意願為何;研究結果在經營者經營理念方面萃取出承襲結果、轉型問題、產品範圍、差異化基礎、市場區域、商機投資、觀察規劃、核心能力、宣導推廣、進修訓練等12個經營理念,其中有9個經營理念是休閒農場經營者需具備的;而在遊客滿意調查中以非農家體驗型休閒農場滿意度最高、非農家綜合型休閒農場次之、農家綜合型休閒農場位第三、農家體驗型休閒農場最滿意度最不強烈。據此推論不同的經營理念之休閒農場對於遊客遊憩體驗滿意度與重遊意願會確實造成不同滿意度,期望研究結果對休閒農場未來發展時有明確的依循。
Abstract
After Taiwan has become a formal member of World Trade Organization, the participance has brought serious damages to the labor-intensive domestic agriculture.Facing the predicament that make no advantages for the farmers, worrying that the farmers would no longer be willing to engage in agriculture business, and changing the usage of the farmland to other purposes, the government has actively provided effective programs to help traditional farming able to offer itself a more special leisure industry with characteristics of living, eco-agriculture and product.From a survey of the operation value of leisure farming, we learned that from 2003 to 2005, the total incomes of leisure agriculture are over 20 billions, and among each mode of management, the amount that leisure farming made was far higher than that of the others. As a result, we can see that the statistics shows a indicative significance on this research. Besides, because correct idea of leisure farm business has not been well-established yet, farms are not capable of making use of their individual characteristics and work out good programs to suit their business. Therefore, tourists will not satisfy themselves after visiting. Due to this, in order to figure out the factors causing differences of customers’ satisfaction with the tourism, we should undertake a probe in both aspects of environment and the management modes the operator takes.
Though leisure farming would bring farmers infinite commercial opportunities, the challenges it encounters arise as the benefit comes. For example, it is not easy for business operators and the government to reach common consensus on the law, the ideality, By using an interview outlined the four aspects of the core strategy, strategic resources, customers’ interfaces and internet values, we acquired information about the management ideals that the farm operators would hold in different kinds of leisure farming. Meanwhile, with a questionnaire done by the tourists, we made an analysis on the customers’ physiologic satisfaction, physiologic satisfaction, service satisfaction and their interests to visit again. The research shows that the inheriting result, the transformation problem, the product scope, the difference basis, the market region, the business investment, the observation planning, the core ability, the propaganda promotion and the advanced training all together play an important role in management ideals.And among those ideals, 9 of the 12 are the must for leisure farm business.In addition, in a survey concerning the tourists’ satisfaction, we found that the non-farming experiencing leisure farms rank the first, the non-farming synthetic leisure farms the second, the synthetic leisure farms the third, and the experiencing leisure farms the least strong.According to this result, we can infer that different management ideals do indeed cause different degrees on the satisfaction of the tourists and on their interests to revisit the farms.As a result, we hope that this research would be taken as a specific reference for the future development of leisure framing industry.

Key word:Leisure Farming Industry 、Management Thoughts、Future Development
目 錄
頁次
第一章 緒論
第一節 研究背景與動機 1
第二節 研究目的 4
第二章 文獻探討
第一節 休閒農場與類型 5
第二節 經營理念 14
第三節 遊憩滿意度及重遊意願 21
第三章 研究方法與設計
第一節 研究設計 29
第二節 資料分析方式 40
第肆章 研究結果
第一節 經營理念分析 41
第二節 滿意度及重遊意願分析 53
第伍章 結論與建議
第一節 結論 59
第二節 對實務上的建議 64
第三節 對未來研究建議 66
參考文獻
中文部份 67
英文部份 74
網站 78
附件一 訪談大綱 79
附件二 遊客問卷 81
附件三 台農農場訪談記錄 83
附件四 文山農場訪問記錄 87
附件五 沐心泉農場訪問記錄 91
附件六 櫻花林農場訪談記錄 97
表 目 錄
頁次
表2-1-1 休憩分區種類表7
表2-1-2 休閒農場經營型態-以資源區分表10
表2-2-1 各學者對經營理念之定義表15
表2-3-1 遊憩體驗之功用表24
表2-3-2 經營與資源影響滿意度之因素表27
表3-1-1 臺中縣休閒農場四種類型分類表29
表3-1-2 訪談大綱表34
表3-1-3 問卷結構表37
表3-1-4 農場問卷有效表39
表4-1-1 休閒農場經營理念統整表52
表4-2-1 心理滿意度構面總平均數表54
表4-2-2 生理滿意度構面總平均數表55
表4-2-3 經營管理滿意度構面總平均數表56
表4-2-4 服務滿意度構面總平均數表57
表4-2-5 四家休閒農場滿意度總表57
表4-2-6 重遊意願總平均分數表58




圖 目 錄
頁次
圖2-1-1:休閒農場經營主體分類圖………………………………13
圖2-2-1:Hamel 經營模式圖………………………………………17
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