臺灣博碩士論文加值系統

臺灣經濟發展以來，高科技產業一直被視為經濟成長的核心，因產業的工作特性及為了增加產業及企業的競爭力，使得此領域之人員飽受極高的壓力，2010年五月中發生了富士康事件，工作生活平衡之議題再度被熱烈關注，當人員工作生活平衡程度低時，會導致工作績效降低，進而影響企業整體的競爭力。而不同之人格特質對工作壓力與工作生活平衡有不同的解釋力與因應。本研究目的為探討內外控人格特質對工作壓力和工作與生活平衡之影響以及工作壓力對工作生活平衡之影響。

本研究採問卷調查方式，問卷共發出380份,回收問卷共323份，扣除無效問卷完，有效問卷為304份，問卷有效率為94%。經統計分析後，研究結果顯示:
壹、內外控人格特質可有效預測工作壓力及工作生活平衡。
貳、工作壓力對內外控人格特質與工作生活平衡程之間之關係具有部份中介效果。

High-tech industry has been regarded as the important core in Taiwan. Because the High-tech industry’s characteristics and in order to increase the competitiveness of industries and enterprises, making High-tech industry employee working under high stress. In May 2010 Foxconn event happened, Work-life balance is becoming a hot issue again. When the employee have low level of work life balance, they will have poor work performance and affect the competitiveness of enterprises. And different personality have different interpretation and response towards pressure and balance of work and life. This research aims to investigate the effect of job stress and effect of locus of control towards the balance between work and life.
This study adopts questionnaire survey to collect samples. The questionnaire send out 380, receive 323, and it amounts to 304, the rate of recovery is about 94%. After statistical analysis, we discover something: (1) Locus of control personality traits can predict work stress and work-life balance; (2) Work stress can Mediating Effects the control of the personality and work-life balance.

目 錄
書名頁 i
論文口試委員審定書 ii
授權書 iii
中 文 摘 要 iv
英 文 摘 要 v
誌 謝 vi
目錄 vii
表目錄 ix
圖目錄 x
第一章 緒論 1
第一節 研究背景與動 1
第二節 研究目的 3
第三節 研究對象與範圍 3
第二章 文獻探討 4
第一節 內外控人格特質 4
第二節 工作壓力 9
第三節 工作生活平衡 15
第四節 內外控人格特質、工作壓力與工作生活平衡之關聯 20
第三章 研究方法 23
第一節 研究架構 23
第二節 研究假設 24
第三節 研究變項之操作型定義與測量工具 25
第四節 研究樣本 31
第五節 資料分析方法 33
第四章 研究結果分析 35
第一節 研究變項之描述性統計分析 35
第二節 信度分析 36
第三節 相關分析 37
第四節 變異數分析 39
第五節 迴歸分析 49
第五章 結論與建議 57
第一節 研究假設驗證 57
第二節 研究結果與討論 58
第三節 研究限制 61
第四節 研究建議 62
第五節 實務管理意涵 63
參 考 文 獻 65
附錄一 研究問卷 73

表目錄
表 2-1人格特質定義 5
表 2-2壓力之類型 9
表 2-3工作壓力定義 10
表 2-4區隔理論、溢出理論、補償理論、工具手段論、衝突論 16
表 3-1內外控人格特質量表 26
表 3-2工作壓力量表 27
表 3-3工作生活平衡量表 29
表 3-4樣本組成 31
表 3-5 Cronbach''s α係數結果運用參考表 33
表 4-1內外控人格特質問卷題項之分析 35
表 4-2工作壓力問卷題項之分析 35
表 4-3工作生活平衡問卷題項之分析 35
表 4-4各變項之信度 36
表 4-5個人背景資料與研究變項之相關表 38
表 4-6職位等級對於內外控人格特質、工作壓力六項子構面與工作生活平衡差異比較 40
表 4-7年齡對於內外控人格特質、工作壓力六項子構面與工作生活平衡差異比較 41
表 4-8教育程度對於內外控人格特質、工作壓力六項子構面與工作生活平衡差異比較 43
表 4-9工作職務對於內外控人格特質、工作壓力六項子構面與工作生活平衡差異比較 45
表 4-10年資對於內外控人格特質、工作壓力六項子構面與工作生活平衡差異比較 47
表 4-11內外控人格特質、工作緊張度與工作生活平衡多元迴歸分析結果 50
表 4-12內外控人格特質、工作負荷與工作生活平衡多元迴歸分析結果 51
表 4-13內外控人格特質、管理問題與工作生活平衡多元迴歸分析結果 52
表 4-14內外控人格特質、能力問題與工作生活平衡多元迴歸分析結果 53
表 4-15控人格特質、離職反應與工作生活平衡多元迴歸分析結果 54
表 4-16人格特質、人際關係問題與工作生活平衡多元迴歸分析結果 55
表 5-1研究假設驗證結果 57


圖目錄
圖 3-1研究架構圖 23

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