臺灣博碩士論文加值系統

半導體產業伴隨著市場變化相較於其他產業來的競爭激烈而封測廠亦是如此。
在完整的半導體供應鏈中封測廠是其中一個區塊，然而一間中小型的封測企業若需具備競爭力是不可能只服務於某單一客戶。晶圓倉(warehouse)是收放所有客戶來料待進行封裝之晶圓的一個站點，在面對如此多家客戶相繼將WAFER送至A公司晶圓倉因此如何有效的管理是一大學問，在生產時間有限的情況下若晶圓倉在晶圓存貨作業中有任何一點缺失將造成整個生產線作業時間的延遲。
本研究是以晶圓倉在收貨系統不甚完善的情況下導入條碼系統後所產生的效益以及對企業內部其它部門的連鎖效應為主。回顧國、內外文獻中有發現研究有關半導體封測在管理的文獻很多，但是在整體運用條碼(barcode)改善物流收貨作業上的文獻卻甚少，因此本研究乃以一半導體封測廠的晶圓倉為例，探討運用條碼與資料收集器於晶圓倉之收料流程中的效益分析。
本研究以個案A公司在導入條碼系統後經由與相關人員進行專家訪談後，找出改善的關鍵因素並且設計問卷對相關人員進行問卷調查，問卷資料分析個案A公司在導入條碼系統後對整體晶圓倉員工的工作效率與工作滿意是否有明顯改善，並且分析是否可藉此以提升生管部門的整體效益。經由敘述性統計受訪人員的基本資料、運用信度分析以Cronbach’s α 係數以大於0.7為基準來檢定條碼系統與晶圓倉之作業各構面的內部一致性。因素分析方法步驟如下：1.KMO值為0.7以上為最佳。2.因素分析中的主成份分析來萃取共同因素，依據特徵值大過1作為選取共同因素個數的原則
。3.選取因素負荷量為大於0.45的因素進行構面重新命名。經由兩大構面提出的五項假設進行單因子變異數進行驗證，數據分析結果為條碼系統在取貨時間減少程度
、庫位準確度、資料透明度與工作滿意度以及工作成就感五構面上皆為<α=0.05具有顯著性，故期許本研究能為未來欲導入條碼系統之產業提供一分相關實用的資料與參考。

As the market change, the semiconductor industry has fiercer competition than other industries. Additionally, the IC packing and testing plants confront the same status. Packing and testing are one portion of the integrity of semiconductor supply chain and as sub-area in the factory. However, it is impossible for small and medium size seals only to serve one customer and still possess the competitive advantage. Nevertheless, the WAFER of a seal stand is the wafer warehouse that deposits in and sends away all customers. However, as more and more clients deliver WAFER to the A Corporation, how to effective management is a major issue. Under the situation of limited production time, if there is any missing on wafer warehouse in WAFER inventory that will create the detention of the entire production line operation.

This study is presenting a department unit after to receive goods in the system not really perfect situation to induct the benefit as well as to the enterprise interior other departments chain-like effect which the bar code system produces primarily. In the review country, inside and outside literature has the discovery research related semiconductor to seal measured are very many in the management literature, but receives goods in the work literature in the whole using the bar code improvement really to be actually few, therefore this research is seals by a semiconductor measured the factory the wafer warehouse is an example, discusses receives in the material flow using barcode and the material collector in the wafer warehouse the result analysis.

The study by way of discovering the key aspect with the case company personnel interview to design the questionnaire to carry on the analysis, by is connected the worker to work satisfaction as well as the whole working efficiency carries on by way of the narrative statistics the data the factor analysis. Reliability analysis: above a baseline of 0.7, a greater value of Cronbach’s α.The internal consistence between the barcode system and the constructs of wafer warehouse operations is tested with Cronbach’s α.The factor analysis in this study involves the following steps:1.KMO value above 0.7 considered optimal.2.Principal component analysis of the factor analysis that followed the KMO analysis is used to extract common factors by the criteria of eigenvalue greater than 1 for the number of factors to be chosen.3.Select the factors with factor loading greater than 0.45 as constructs and rename them. The extract primary factor five suppositions which proposed by way of two big construction surface carries on the confirmation, analysis results for the bar code system in pick up time is reduced, location accuracy, data transparency and job satisfaction and work achievement are all five surface structure <α = 0.05 significant hoped this research will be able to want for the future to induct industry of the bar code system to provide one is divided the correlation practical material and the reference.

摘要 i
Abstract ii
謝辭 iv
目錄 v
表目錄 vii
圖目錄 viii
第一章 緒論 1
第一節 研究背景及動機 1
第二節 研究目的與流程: 1
第二章 文獻探討 3
第一節 半導體封測產業的特性 3
第二節 條碼的定義與應用 4
第三節 條碼的效益與特性 8
第四節 工作效率與工作滿意 10
第五節 問卷調查 14
第三章 研究方法 22
第一節 研究對象 22
第二節 研究方法與架構 27
第三節 問卷設計與發放對象 27
第四節 因素分析 28
第五節 單因子變異數分析 29
第四章 資料分析 32
第一節 問卷信度分析 32
第二節 敘述性統計 34
第三節 因素分析 35
第四節 對萃取之主成分進行分析 41
第五節 單因子變異數分析結果 44
第六節 結果 47
第五章 結論與建議 48
參考文獻 50
附錄A 56

山口俊之(2000)。電腦現場化管理。台北，中衞發展中心出版社。

王立功(2004)。條碼系統在生產管理的應用效益，條碼策進會。

王志袁(2003)。員工關係活動與員工工作滿意度之關聯。未出版之碩士論文，國立中央大學人力資源管理研究所，桃園縣。

吳定、張潤書、陳德禹、賴維堯 (1996) 行政學(一)修訂三版，台北：國立空中大學。

李俊霖(2005)。企業導入ERP財務模組成果之實證研究-以製造業A公司為例。未出版之碩士論文，輔仁大學應用統計學研究所，新北市。

李嘉柱，李佳穎(1999)。半導體後段廠之現場生產流程與作業管制條件分析方法探討。機械工業雜誌，201期 109-115。

林世棟(2010)。台灣條碼通路產業分析及發展趨勢之研究-以個案公司為例。未出版之碩士論文，輔仁大學科管所，新北市。

林振生(2008)。條碼系統導入醫材管理之可行性分析-以中部某公立區域教學醫院手術室為例。未出版之碩士論文，朝揚科技大學企管所，台中市。

施晶暉(2010)。學前兒童社會性教育兼論兒童職業意識培養。中國安徽，中國科學技術大學出版社。

國立臺北商業技術學院企業管理系 (2011)。國際條碼管理。臺北市：前程文化。

康雅嵐(2008)。以無線射頻辨識技術應用在生產履歷-以豬隻飼養為例。未出版之碩士論文，朝陽科技大學工業工程與管理系研究所，台中市。

郭怡宏 (2001)。全球物流條碼標準系統(EAN/UCC)內容及其發展應用。未出版之碩士論文，交通大學運輸科技與管理學系研究所，新竹市。

陳又新(2002)。採購組織對採購人員工作滿足及採購效率之研究。未出版之碩士論文，國立政治大學行政管理研究所，台北市。

陳柏嘉(2004)。半電腦輔助式倉儲績效之研究。未出版之碩士論文，義守大學工業工程與管理學系，高雄市。

彭文亮(1990年3月)。條碼在電子工業的識別，資訊傳真，127，133-134。

曾興(2008)。策劃學概論。中國北京，中國廣播電視出版社。

賀祖斌，王屹(2010)。職業教育研究方法。中國北京，北京師範大學出版社。

黃思明 (1994)。台灣物流業者的類型與核心管理技術。1994年物流管理系列研討會，台北：經濟部。

黃家齊(2000)。人力資源管理系統內部契合與組織績效之關聯性研究：全形理論觀點，中山管理評論，頁511-536。

黃振芳(2008年6月5號)。南茂科技導入RFID技術於晶圓測試應用。RFID世界網，取自: http://success.rfidworld.com.cn/2008_6/2008651121433189.html。

楊志祥(2004)。無線射頻辨識系統(RFID)與條碼(bar code)技術效率之比較評估-以量販店結帳作業為例。未出版之碩士論文，崑山科技大學企業管理研究所，台南市。

葉桂珍，汪美香(2003)。資訊管理專業人員之專案團隊認同與其工作壓力及工作滿足之關係。臺大管理論叢，14(1)79-118。
　
劉麗惠(2009年2月3號)。掌握一維、二維條碼與RFID技術。科技商情電子網，取自: http://www.digitimes.com.tw/tw/things/shwnws.asp?CnlID=&id=0000116784_XN78VRCX7NPPES5UX5JW2#ixzz3nBsjhYnn

歐宗殷(2010)。資料探勘為基礎之零售業銷售預測模式-以連鎖超商鮮食商品為例。未出版之博士論文，國立清華大學工業工程與工程管理所，新竹市。

歐懿慧(2005)。電視新聞主播之工作滿足、工作壓力與組織承諾之關係。未出版之碩士論文，銘傳大學傳播管理研究所，台北市。

毅佳電腦科技(2010年12月6號)。二維條碼演進與QR Code之技術特性。毅佳電子網，取自；http://eblog.cisanet.org.tw/80366493/article/content.aspx?ArticleID=988。

蔡岱峰(2005)。派遣員工之工作動機和公平知覺對工作態度之影響研究。未出版之碩士論文，東吳大學國際貿易研究所，台北市。

蔡澄甫(1992年1月)。談條碼製品的品質管制。自動化科技，94，50~55。

蔡錫霖(1995)。使用EPC 全球網路架構辨識RFID 物件之研究。未出版之碩士論文，國立交通大學管理學院碩士在職專班資訊管理組，新竹市。

蔡麗蕙(2003)。最佳揀貨績效之倉儲系統設計。未出版之碩士論文，中華大學科技管理研究所，新竹市。

鄭同伯(2006)。RFID EPC無線射頻辯識完全剖析。台北：博碩文化出版社。

蕭武桐 (2001)。公務倫理。台北：智勝出版社。

MBA智庫(2010年8月10號)。工作效率的定義。MBA智庫百科電子網，取自:http://wiki.mbalib.com。


A. Parr, R. Miesen, and M. Vossiek, (2013). Inverse sar approach for localization of moving rfid tags. Paper presented at the 2013 IEEE International Conference on RFID,.
Alderfer, C. P. (1969) “An Emperical Test of A New Theory of Human Needs,” Organizational Behavior and Human Performance, Vol. 4, No. 1.

Bowersox, D. J., Closs, D. J., & Cooper, M. B., (2007), “Supply Chain Logistics Management,” NY: McGraw-Hill.

Breaugh, JA. (1981). Predicting absenteeism from prior absenteeism and work attitudes. Journal of Applied Psychology, 66, 55-60.

Chen C., Kot, A. C., & Yang, H. (2013). A Two-stage quality measure for mobile phone captured 2D barcode images. Pattern Recognition, 46, 2588-2598.

Chow, K. H., Choy, K. L. ＆ Lee, W. B. (2006). Design for a RFID-based Resource Management System for Warehouse Operation. Expert Systems with Application, 561-576.

Clampitt, G. and Girard, M.( 1993). Communication satisfaction: A useful construct?. New Jersey Journal of Communication, 1(2)：84-102.

Cuieford, J. P. (1965), Fundamental Statistics in Psychology and Education, NY: McGraw Hill.

Doss, Robin, Saravanan Sundaresan, and Wanlei Zhou. (2013) "A practical quadratic residues based scheme for authentication and privacy in mobile RFID systems." Ad Hoc Networks 11.1: 383-396.

Gavin, C., David, D., Greg, G., Lyle G., Jeff S. ＆ Joseph, T. (2003),Auto-ID in the Box: The Value of Auto-ID Technology in Retail Stores.

Goksoy, A., Ozsoy, B., & Vayvay, O. (2012). Business Process Reengineering: Strategic Tool for Managing Organizational Change an Application in a Multinational Company. International Journal of Business and Management, 7(2), 89-112.

Hinkin (1998) A Brief on the Development of Measures for Use in Survey Questionnaires

Hoppock, R. (1935). Job satisfaction. New York：Harper & Row Inc.

Huang, G. Q., Wright, P. K. ＆ Newman, S. T. (2009). Wireless Manufacturing: a Literature Review, Recent Developments, and Case Studies. International Journal of Computer Integrated Manufacturing, 22(7), 579-594.

Huang, G. Q., Zhang, Y. F. ＆ Jiang, P. Y. (2007). RFID-based Wireless Manufacturing for Walking-worker Assembly Islands with Fixed-position Layouts. Robotics and Computer-Integrated Manufacturing, 23, 469-477.

Huang, G. Q., Zhang, Y. F., Chen, X. ＆ Newman, S. T. (2008). RFID-enabled Real-Time Wireless Manufacturing for Adaptive Assembly Planning and Control. J Intell Manuf, 19, 701-713.

Huang, H.P. and Y.T. Chang, (2011). Optimal layout and deployment for RFID systems. Adv. Eng. Inform., 25: 4-10.

Hyunjoo (2005), ―Measuring affective reactions to print apparel advertisement: a scale development,‖ Journal of Fashion Marketing and Management, Vol.9, Iss.3,p.283-305.

Jorge, J.D. and Rus, G. (2004) Cost-benefit Analysis of Investments in Airport Infrastructure : A Practical Approach. Journal of Air Transport Management, 10:311-326.

Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton,G. K.( 2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. PsychologicalBulletin, 127：376–407.

Keller, RT, & Szilagyi, AD. (1978). A longitudinal study of leader reward behavior, subordinate expectancies, and satisfaction. Personnel Psychology.31：119-129

Ko, C.H.(2010). RFID 3D location sensing algorithms. Autom. Constr., 19: 588-595.

Kou, X., Wang, J., Li, L., Xie, B., Xiao, H. (2010). Applications of Intelligent Information Technology in Food Logistics. 2010 International Conference on Computer and Communication Technologies in Agriculture Engineering. Chengdu, China, p344-348.

Landt, J.(2005). The history of RFID. IEEE Potentials, 24: 8-11.

Liao, Yi-Pin, and Chih-Ming Hsiao. (2014) "A secure ECC-based RFID authentication scheme integrated with ID-verifier transfer protocol." Ad Hoc Networks 18: 133-146.

Lin, Y.C. & Cheung, W.F. & Siao, F.C. (2014). “Developing mobile 2D barcode/RFID-based maintenance management system”, Automation in Construction, Vol. 37, pp.110-121.

Liu, T. Y., Tan, T. H., & Chu, Y. L., (2007), 2D Barcode and Augmented Reality Supported English Learning System, Poster session presented at 6th IEEE/ACIS International Conference on Computer and Information Science (ICIS 2007).

Lu, W.S., G.Q. Huang and H. Li, (2011). Scenarios for applying RFID technology in construction project management. Autom. Constr., 20: 101-106.

M. Thompson and G. Sylvia, M.T. Morrissey. (2005). Seafood Traceability in the United States: Current Trends, System Design, and Potential Applications,” Comprehensive Reviews in Food Science and Food Safety.

María, M.S., Francesc, H.S., and Ramón, S.G., (2010) Economic Feasibility Study for Wastewater Treatment: A Cost-benefit Analysis. Science of The Total Environment, 408(20):4396-4402.

Maslow, A. H.(1943) “A Theory of Human Motivation,” Psychological Review, July, pp. 319-339.

Mengru, T., Jia, H. L., Ruey, S. C., Kai, Y. C., ＆ Jung, S. J. (2009). Agent-Based Control Framework for Mass Customization Manufacturing With UHF RFID Technology. IEEE SYSTEMS JOURNAL, 3(3), 343-359.

Ngai, E. W. T., Karen, K. L. M. ＆ Frederick, J. R. (2008). RFID Research：An Academic Literature Review (1995-2005) and Future Research Directions. Internation Journal of Production Economics, 112, 510-520.

Robbins, S. P., Organizational Behavior, Englewood Cliffs, New Jersey Prentice -Hall International Inc, 1996.

S. Garfinkel and B. Rosenberg(2005), RFID Applications Security and Privacy. Westford: Addison Wesley.

Seashore, S. E. & Taber, T. D. 1975. Job satisfaction and their correlations. American Behavior & Scientists, 18：346. 38. Sierpe, E. 1999. Job satisfaction among

SooCheon, J. (2002), “Travel Motivations and Destination Choice：A Study of British Outbound Market,” Journal of Travel & Tourism Marketing, Vol. 13, No. 3, pp.111-132.

T. Li, W. Luo,Z.Mo,S.Chen, (2012)"Privacy-preserving RFID Authentication based on Cryptographical Encoding,"Proceedings of IEEE INFOCOM, pp. 2174-2182,.

Tharenou, P. 1993. A test of reciprocal causality for absenteeism. Journal of Organizational Behavior. 14：169-190.

Van, K. D. (2000), “Work motivation and performance: A social identity perspective,” Journal of Applied Psychology, Vol. 49, No. 3, pp.357-372.

Vining,A.,Boardman,A.,Greenberg,D. ＆ Weimer,D. (2001) .Cost-benefit analysis：Concepts and practice.New York：Prentice-Hall Publishing.

W.H. Inmon(2005),「Building the Data Warehouse」.

Wamba, S.F., Ananda, A., Carter, L. (2013). “A literature review of RFID-enabled healthcare applications and issues”, International Journal of Information Management, Vol. 33, pp.875-891.

X. Wei, X. Lei, Z. Chen,Z. Quan, and T.Chaojing, (2013)"Cloud-based RFID authentication," Proceedings oftheIEEE International Conference on RFID, U.S.A :Orland, Flordia., pp. 168-175.

X. Wei, X. Lei, Z. Chen,Z. Quan, and T.Chaojing, (2013)"Cloud-based RFID authentication," Proceedings oftheIEEE International Conference on RFID, U.S.A :Orland, Flordia., pp. 168-175.

Youssef, S. M., & Salem, R. M. (2007). Automated barcode recognition for smart iden-tification and inspection automation. Expert Systems with Applications, 33, 968-977.