臺灣博碩士論文加值系統

企業為了因應國際化的策略將內部的人才外派至世界各地的子公司，因此本研究以外派人員與學者為對象，運用分析網路程序法建立本研究之準則與要素，提出四項準則與十四項要素，藉以瞭解「跨文化訓練」與「外派人員之績效評估」之間的探討。本研究利用專家問卷的方式來探討外派人員進行何種跨文化訓練及績效評估方式可以增進跨國公司之績效。並探討各要素間的影響關係，找出本研究欲探討的重要因素，並對其因素做出結論。最終發現，海外知識轉移與現場經驗是為本研究結果最重視的兩項因素 ，最後本研究提出研究結論與建議，提供企業對於跨文化訓練策略與績效評估之建議與參考。

In order to cope with the international strategy, multinational companies expatriate internal personnel to subsidiaries around the world. In this study, we used expatriates and scholars for the object, Application Analytic Network Process to establish the criteria and elements in this study, then put forward 4 criteria and 14 elements, in order to explore cross-cultural training and expatriate performance evaluation. Therefore, this study used questionnaire of experts to explore cross-cultural training and performance evaluation methods can enhance the performance in multinational corporations, and to explore the relationship between all elements find the important factors in this study and make conclusions. Eventually found D2 oversea knowledge transfer and C3 field experience were most important factors in this study. Finally, the conclusions and suggestions of the study can provide industry some policies of the cross-cultural training and performance evaluation suggestion as well as reference.

致謝.......................................................................................I
摘要.......................................................................................II
Abstract...................................................................................III
第一章 緒論 ................................................................................ 1
第一節 研究背景與動機 ........................................................................ 1
第二節 研究目的 ............................................................................. 3
第三節 研究範圍與限制 ........................................................................ 3
第四節 研究流程 ............................................................................. 4
第二章 文獻探討 ............................................................................. 6
第一節 跨文化訓練 ........................................................................... 6
第二節 工作績效 ............................................................................. 12
第三節 分析層級程序法 ........................................................................ 15
第四節 分析網絡程序法 ........................................................................ 18
第三章 研究方法 ............................................................................. 23
第一節 研究架構 ............................................................................. 23
第二節 ANP問卷設計與調查 ..................................................................... 31
第四章 實證分析 ............................................................................. 35
第五章 結論與建議 ............................................................................ 50
第一節 結論 .................................................................................. 50
第二節 建議 .................................................................................. 51
參考文獻 ..................................................................................... 53
附錄一 ....................................................................................... 59
附錄二 ....................................................................................... 61

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