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研究生:塗媄琇
研究生(外文):Tu, Mei Hsiu
論文名稱:綠色產品形象對知覺價值與購買意願
論文名稱(外文):The Effects of Green Product Image on Perceived Value and Purchase Intention
指導教授:鍾育明鍾育明引用關係蔡孟娟蔡孟娟引用關係
指導教授(外文):Chung, Yu MingTsai, Meng Chuan
口試委員:鍾育明蔡孟娟童惠玲許端芳
口試委員(外文):Chung, Yu MingTsai, Meng ChuanTung, Hui LingSheu, Dwan Fang
口試日期:2012-11-30
學位類別:碩士
校院名稱:大葉大學
系所名稱:管理學院碩士在職專班
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2013
畢業學年度:101
語文別:中文
論文頁數:72
中文關鍵詞:綠色產品形象知覺價值購買意願
外文關鍵詞:green product imageperceived valuepurchase intention
相關次數:
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這項研究提供深入暸解綠色產品形象如何影響消費者知覺價值與購買意願的線索。使用的樣本為曾經使用過印表機的一般消費者,採便利抽樣的方式進行問卷調查及蒐集相關資訊。共計發出321份問卷,有效問卷305份,有效問卷回收率95.0%。依研究目的及驗證假說,本研究採用敘述性統計、皮爾森相關分析及迴歸進行資料分析。模型獲得大部分數據的支持,首先,綠色產品形象對知覺價值有正向顯著之影響;其次,綠色產品形象及知覺價值對購買意願皆有正向顯著之影響;最後,研究結果還發現,知覺價值部分中介綠色產品形象對購買意願的影響。
This study provides insights into how green product image affects consumers’ perceived value and purchase intention. The samples were the consumers who had used printers. Convenience sampling was used to conduct the survey for this research, 321 questionnaires were distributed and 305 of them were returned. The valid response rate is around 95.0%. Descriptive statistics, Pearson’s correlation analysis and multiple regression analysis were used to analyze the data. The model was mostly supported by the data. Firstly, the findings of the study suggested that green product image has a positive effect on perceived value. Secondly, green product image and perceived value have a positive effect on purchase intention. Finally, it was also observed that the effects of green product image on purchase intention are partially mediated by perceived value.
內容目錄

中文摘要 ...................... iv
英文摘要 ...................... v
誌謝   ...................... vi
內容目錄 ...................... vii
表目錄  ...................... ix
圖目錄  ...................... x

第一章  緒論.................... 1
  第一節  研究背景................ 1
第二節  研究動機................ 2
  第三節  研究問題................ 4
  第四節  研究目的................ 5
第二章  文獻探討.................. 7
第一節 綠色產品形象............... 7
  第二節  知覺價值................ 15
  第三節  購買意願................ 20
第四節 綠色產品形象、知覺價值與購買意願的關係. 23
第三章  研究方法.................. 27
第一節  研究架構................ 27
  第二節  研究假說................ 28
  第三節  研究變數之操作性定義與衡量工具..... 30
  第四節  問卷設計................ 34
  第五節  資料蒐集與分析方法........... 35
第六節 初測問卷之分析與說明.......... 37
第四章  研究結果與分析............... 43
第一節  基本資料分析.............. 43
第二節  信度分析................ 46
第三節  相關分析................ 47
第四節  迴歸分析與中介驗證........... 48
第五節  研究假說之驗證結果........... 53
第五章  結論與建議................. 54
第一節  研究結論................ 54
第二節  管理意涵................ 56
第三節  研究限制與未來研究之建議........ 58
參考文獻 ...................... 59
附錄─問卷..................... 69

表目錄

表2.1.1 符合綠色產品條件之彙整表........... 13
表2.1.2 綠色產品形象之定義彙整表........... 14
表2.2.1 知覺價值之定義彙整表............. 17
表2.3.1 購買意願之定義彙整表............. 23
表3.3.1 綠色產品形象之衡量題項............ 31
表3.3.2 知覺價值之衡量題項.............. 32
表3.3.3 購買意願之衡量題項.............. 33
表3.6.1 綠色產品形象因素分析摘要........... 39
表3.6.2 知覺價值因素分析摘要............. 40
表3.6.3 購買意願因素分析摘要............. 41
表3.6.4 信度分析Cronbach’s α值摘要表.......... 42
表4.1.1 消費者印象最深刻的印表機廠牌統計表...... 44
表4.1.2 描述性統計分析表............... 45
表4.2.4 信度分析Cronbach’s α值摘要表.......... 46
表4.3.1 各變數之Pearson相關分析............ 47
表4.4.1 綠色產品形象對知覺價值之迴歸分析....... 49
表4.4.2 知覺價值對購買意願之迴歸分析......... 50
表4.4.3 綠色產品形象對購買意願之迴歸分析....... 51
表4.4.4 綠色產品形象及知覺價值對購買意願之迴歸分析.. 52
表4.5.1 假說檢定彙整表................ 53

圖目錄

圖2.1.1 我國環保標章................. 10
圖3.1.1 研究架構圖.................. 27


一、中文部分

于健、陳姿璇(2011),產品綠色屬性與綠色形象對消費者購買意願之研究-以油電混合車為例,環境管理研究,12(1),68-84。

中國21世紀議程管理中心 (2008) 譯, William McDonough & Michael Braungart (2002)原著, 從搖籃到搖籃-綠色經濟的設計提案,野人文化有限公司。

王玉婷(2010),綠色形象在不同產業的品牌效益之研究,南台科技大學企業管理研究所未出版之碩士論文。

王志剛、謝文雀(1995)譯,恩格爾等(1995)原著,消費者行為,台北:華泰書局。

朱啓祥(2009),汽車品牌形象與中古車之知覺風險、知覺品質及知覺價值對購買意願關係之探討,育達商業技術學院企業管理研究所未出版之碩士論文。

吳裕文(1994),來源國家品牌形象之研究,國立中正大學企業管理研究所未出版之碩士論文。

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林宗德(2010),數位產業綠色競爭策略之研究-以C公司事務機器為例,萬能科技大學經營管理研究所未出版之碩士論文。

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胡瑋純(2009),服務品質、議題行銷及企業形象對購買意願之影響-顧客信任的干擾效果,真理大學管理科學研究所未出版之碩士論文。

陳鉦達(2002),企業形象、服務補救期望與補救後滿意度關係之研究,中國文化大學國際企業管理研究所未出版之碩士論文。

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張永鑶(2007),便利商店贈品促銷與購買意願關係之研究-以知覺價值為中介變數,國立台北科技大學商業自動化與管理研究所未出版之碩士論文。

張淑青(2004),服務知覺價值多構面量表之實證研究,企業管理學報,63,95-120。

張寶文(2012),綠色行銷、綠色產品知覺價值與購買意願之研究,中國文化大學企業實務管理數位學習研究所未出版之碩士論文。

章凱淇(2009),消費者對有機食品涉入程度、知覺價值及其購買意願之研究,亞洲大學休閒與遊憩管理學系碩士班未出版之碩士論文。

許士軍(1987),管理學,臺北:東華書局。

黃俊英(2007),綠色行銷不求人,載於陳育棠(主編),96綠色行銷推廣操作手冊-入門綠色商業的實務寶典,28-31。臺北:經濟部商業司。

舒馨慧(2009),綠色消費與綠色行銷整合建構環保商品開發行銷新策略,大葉大學設計暨藝術學院未出版之碩士論文。

楊東震(2007),綠色產品新趨勢,空大學訊,383,59。

楊緒永(2009),品牌形象、知覺價值、口碑、產品知識與購買意願之研究-以手機為例,南華大學企業管理系管理科學未出版之碩士論文。

劉昌勇、呂宏豔(2002),綠色管理:現代企業持續發展的必然趨勢,現代企業,6。

劉崇世(2008),制度型信任機制與消費者知覺價值對購買意願影響之研究-以Yahoo!奇摩拍賣為例,高雄應用科技大學資訊管理系未出版之碩士論文。

劉志宏(2010),天然化妝品商店體驗行銷、品牌形象、知覺價值與行為意向之研究-以美體小舖為例,朝陽科技大學企業管理系未出版之碩士論文。

鄭源錦(1994),產品設計的綠色思維,戰略生產力雜誌,77-82。

蔡宜靜(2011),廣告代言人、品牌形象、知覺價值、品牌權益與購買意願之分析與模型建構,南華大學企業管理系管理科學未出版之碩士論文。

蔡進發、蕭至惠(2009),休閒農場之農場形象、知覺品質、知覺風險、知覺價值、滿意度與重遊意願關係之研究-以嘉義縣獨角仙農場為例,環境與管理研究,10(1),32-58。

韓淑琪(2010),消費者之環境標章聯想與綠色產品購買意願之影響因素探討,銘傳大學管理研究所未出版之碩士論文。

戴銘溪(2008),綠色品牌形象對品牌評價的影響-以多樂士品牌為例,廣東外語外貿大學企業管理研究所碩士論文。
羅慧蓁(2010),服務業綠色品牌形象與關係品質之研究,南台科技大學企業管理研究所未出版之碩士論文。


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三、網路資料:
行政院環境保護署http://www.epa.gov.tw/main/index.asp
行政院環境保護署環保標章資訊http://www.greenmark.org.tw/main4.asp
環保署綠生活資訊網
http://greenliving.epa.gov.tw/GreenLife/info/mark/mark-1.aspx
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