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研究生:黃嘉斌
研究生(外文):Huang, Chi Pin
論文名稱:非營利事業行銷-以高雄市天主教為例初探
論文名稱(外文):A case study of the Marketing of Nonprofit Organization: The Evangelization of Catholic Church in Kaohsiung
指導教授:黃俊英黃俊英引用關係
指導教授(外文):Huang, J.
學位類別:碩士
校院名稱:國立中山大學
系所名稱:企業管理研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:1993
畢業學年度:81
語文別:中文
論文頁數:149
中文關鍵詞:非營利行銷天主教宗教
外文關鍵詞:NonprofitMarketingCatholicReligion
相關次數:
  • 被引用被引用:29
  • 點閱點閱:424
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  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:3
本研究乃是就高雄市天主教堂為對象進行探索。透過參與式觀察和深度訪
談,就三個案教堂傳教運作情況加以瞭解與闡述。研究的目的乃藉由探討
不同傳教績效教堂差異及其進行內外傳教的情況,分析出教會行銷(傳教
)特性,俾供個案教堂傳教建議,為此,本研究採兩個步驟進行:首先,
本研究以玫瑰堂為前導個案擬出統一的探索架構和研究步驟,再就另三教
堂逐一探索其內外傳教運作。其次,透過對個案的探索與理論的啟迪,本
研究發展出十八個命題,待後續研究者進一步驟証。本研究所得初步結論
如下:1.教會與商業組織行銷上最大差異在於教會不違反教會神學、教義
前題下,方可顧及顧客滿意。2.傳教較佳教堂在提供產品(善會活動)、
通路、行銷研究上,通常較「顧客導向」或「行銷導向」。3.宗教活動的
競爭者的競爭者是工作、升學、運動和其他休閒活動。4.教堂內、外傳教
要產生滿意效果除有共享遠景外,尚需神職人員引導教友共同治理堂務及
一群願熱心投入堂區工作教友。所以,本研究提出對個案教堂行銷建議有
:1.瞭解教會使命並發展出個別教堂清晰共享的遠景、目標。2.教尚應迅
速採用行銷觀點不斷去瞭解非教友、友們需要被滿足情形,並透過活動的
設計,建立起顧客的偏好。並藉由神職人員的鼓勵和教友的熱心參與達成
更有效的傳教(福傳)工作。
The main purpose of this thesis is to explore the
evangelization operation of the selected three case churches in
order to produce some marketing implications for Catholic
Church and give some suggestions to these churches. Two steps
are adopted to fulfill the purpose above: First, A pilot case
was held to refine the data collection frameworks with respect
to both the content of the data and the procedures to be
followed. Second, after conducting the whole case study for the
individual church thoroughly followed by the data collection
frameworks developed above, 18 pertinent propositions are
developed for further inquiry. The temporary conclusions of
this study are listed below: 1.The major difference between the
profit organization marketing and the church marketing is in
the latter case, marketing does not require that church alter
its theology, doctrines to meet market demands. 2.The
successful churches make a concerted effort to discover,
understand, and serve the needs of their namely, more marketing
orientation. 3.Churches face numerous form of competition from
other religious activities, job and examination, sports, and
the leisure. 4.Beyond shared vision, a successful church will
desire the pastor give a variety of opportunities to get church
involved in the development and production of their And
suggestions for churches under studied are: 1.After
understanding the mission of whole Catholic Church, the
individual church can specify its own vision to further
marketing action.2.The individual church should adopt marketing
orientation fast to build up the preference of cusfomers toward
activities by conducting research to understand customer''s and
devising new activities to satisty their needs.
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