臺灣博碩士論文加值系統

在知識經濟的時代，大多數的產品和服務的價值在於「以知識為基礎的無形資產」。在動盪波動的環境之下，組織必須要有迅速回應、具彈性與以知識為基礎（knowledge-based）的能力，而團隊的工作設計，正是使得許多組織能在激烈的競爭環境下成功的要素。組織要能有效的管理知識資產，團隊的層級是組織將要面臨的最主要挑戰，從組織學習與知識創造的觀點，團隊無疑是讓組織成員學習思考、知識創造的最佳基本核心單位。本研究將焦點放在團隊層級的知識創造活動，探討團隊氣候、團隊知識創造過程對團隊創新績效的影響，並加入團隊任務知識特性對於對團隊知識創造過程與創新績效關係間的干擾效果。本研究針對資訊電子業之研發團隊進行實證，採用立意抽樣，依據新竹科學園區登錄的廠商，實發團隊整體問卷416份，回收有效團隊問卷42份，經由描述統計分析、因素分析、與層級迴歸分析、獨立樣本t檢定等方式來進行資料之分析。
根據實證分析結果，獲致之主要結論如下：（1）團隊氣候對於團隊知識創造過程與團隊績效的創新程度有顯著正向的影響。（2）團隊知識創造過程對於團隊績效的創新程度有顯著正向的影響。（3）團隊氣候透過團隊知識創造過程中的共同化、外化之中介效果促進團隊創新績效的創新程度。如運用單一的團隊知識創造過程指標，也顯示團隊氣候透過團隊知識創造過程的中介效果促進團隊創新績效的創新程度。（4）當任務知識的不可觀察性增高時，結合有助於提昇團隊績效的創新程度；而當任務知識的不可移動性增高時，共同化與外化皆有助於提昇團隊績效的創新程度，內化則有助於提昇團隊績效的計劃符合度。（5）除了團隊氣候的參與與安全與團隊知識創造過程的結合外，其餘的各變數在不同的創新程度下，皆呈現出顯著的差異，而且高創新程度的團隊皆優於低創新程度的團隊。

In the era of knowledge economy, most products and services are valuable on the knowledge-based intangible assets. The team-based design that give organizations to have the ability to response quickly and the flexibility to adapt the turbulent environment. This study focuses on team-level to explore the activities of team knowledge creating. By sampling R&D team of the Hsin-chu Science-Based Industrial Park. 416 overall team questionnaires were issued and 42 were effective with 10.09% returning rate.
The study concluded: 1.Both of team climate and team knowledge creating process has positive impact on team innovation performance, and team climate also has positive impact on team knowledge creating process. 2.Team knowledge creating process plays a mediating role between team climate and team innovation performance. 3. The characteristic of team task knowledge plays a moderating role between team knowledge creating process and team innovation performance. 4.Both of team climate and team knowledge creating process have significant difference between high and low team innovation level.

中文摘要 1
英文摘要 2
第一章 緒論 3
第一節 研究背景與動機 3
第二節 研究目的 5
第三節 研究架構 6
第四節 研究流程 7
第五節 論文結構 8
第二章 文獻探討 9
第一節 團隊氣候 9
第二節 知識 16
第三節 知識分享 28
第四節 知識創造 40
第五節 創新績效 48
第六節 團隊氣候、團隊知識創造過程、團隊創新績效與任務知識特性之關聯 57
第三章 研究方法 63
第一節 研究架構 63
第二節 研究設計 67
第三節 量表效度與信度 68
第四節 團隊層次資料的產生 69
第五節 分析方法 70
第四章 研究結果 71
第一節 樣本資料描述統計分析 71
第二節 相關分析 73
第三節 迴歸分析 75
第四節 獨立樣本T檢定 85
第五節 研究結果彙總 86
第五章 結論與建議 87
第一節 研究結論與討論 87
第二節 管理意涵 95
第三節 研究限制與建議 96
參考文獻 98
附錄A、團隊氣候因素分析結果彙總表 107
附錄B、團隊知識創造過程因素分析結果彙總表 109
附錄C、團隊任務知識特性因素分析結果彙總表 110
附錄D、團隊創新績效因素分析結果彙總表 110
附錄E、信度分析彙總表 111
附錄F、研究問卷 114

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