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研究生:許庭齊
研究生(外文):Hsu, Ting-Chi
論文名稱:探究影響遊客造訪意願之因素:以網站品質、心流體驗與SoLoMo態度延伸科技接受模式
論文名稱(外文):Exploring the Factors Affecting Tourists' Intention to Visit: An Extension of Technology Acceptance Model with Website Quality, Flow Experience and SoLoMo Attitude
指導教授:許嘉霖許嘉霖引用關係陳曉天陳曉天引用關係
指導教授(外文):Hsu, Chia-LinChen, Shiau-Tian
口試委員:張國謙許嘉霖陳曉天康傳林
口試委員(外文):Chang, Kuo-ChienHsu, Chia-LinChen, Shiau-TianKang, Chuan-Lin
口試日期:2014-06-19
學位類別:碩士
校院名稱:中國文化大學
系所名稱:國際企業管理學系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2014
畢業學年度:102
語文別:中文
論文頁數:73
中文關鍵詞:網站品質資訊品質系統品質服務品質科技接受模式心流體驗SoLoMo態度
外文關鍵詞:Website QualityInformation QualitySystem QualityService QualityTechnology Acceptance ModelFlow ExperienceSoLoMo Attitude
相關次數:
  • 被引用被引用:6
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  • 下載下載:83
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於現今觀光產業全球化之情況下,政府觀光旅遊網如何引起遊客對某一旅遊景點之造訪意願為其關切重要議題之一。本研究將以金門縣觀光旅遊網探討影響遊客造訪意願之因素,以科技接受模式為研究架構基礎,並加入網站品質、心流體驗與SoLoMo態度變數延伸該模式。研究方法則採用線性結構方程式分析整體模式。研究結果顯示旅遊網站的系統品質會正向影響知覺有用性與知覺易用性;網站的服務品質對知覺易用性與心流體驗有顯著正向影響;心流體驗對使用者態度有正向影響;使用者之知覺易用性對知覺有用性及使用者態度有顯著正向影響;知覺有用性對使用者態度與造訪意願有顯著正向影響;此外,SoLoMo態度亦會直接影響造訪意願。最後,本研究依據上述發現提出管理意涵與後續研究建議。
Nowadays, one of the important issues is that how a government tourism website can affect those decisions in the selection of travel destinations under the globalization of tourism industry. This study will use the Kinmen Tourism Website to serve as subject to explore the factors affecting tourists' intention to visit. In order to explore the factors affecting tourists' intention to visit, this study use an extended technology acceptance model (TAM) model with the external factors such as website quality (information quality, system quality and service quality), flow experience and the SoLoMo attitude. The results confirm that the system quality of a government tourism website can positively affect the perceived usefulness and the perceived ease of use; the service quality has a positive impact on perceived ease of use and flow experience; flow experience has a positive impact on users' attitude; the perceived ease of use positively influences the perceived usefulness and users' attitude; the perceived usefulness affects users' attitude and intention to visit; the SoLoMo attitude directly and significantly influences users' intention to visit. Finally, based on the findings, the managerial implications and directions for future research will be proposed.
內容目錄
中文摘要 ..................... iii
英文摘要 ..................... iv
誌謝辭 ....................... v
內容目錄 ..................... vi
表目錄  ..................... viii
圖目錄  ..................... ix
第一章  緒論................... 1
  第一節  研究背景與動機............ 1
  第二節  研究問題與目的............ 3
  第三節  研究架構............... 4
第二章  文獻探討與假說發展............ 6
  第一節  科技接受模式............. 6
  第二節  網站品質............... 9
  第三節  心流體驗............... 12
  第四節  SoLoMo態度............. 15
  第五節  研究假說............... 17
第三章  研究方法................. 22
  第一節  樣本抽樣與資料蒐集.......... 22
  第二節  研究變數之定義衡量.......... 23
  第三節  問卷設計............... 29
  第四節  資料分析方法............. 32
第四章  資料分析與結果.............. 35
  第一節  樣本描述性統計............ 35
  第二節  信度與效度分析............ 38
  第三節  結構模式分析............. 42
第五章  結論與建議................ 47
  第一節  研究結論............... 47
  第二節  管理意涵............... 50
  第三節  研究限制與未來研究方向之建議..... 51
參考文獻 ...................... 53
附錄A 研究問卷................... 67



參考文獻
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吳志正,張雍昇,徐承鍇(2006),旅遊電子商務網站中信任、互動、心流及使用行為意願之關聯性的探討,輔仁管理評論,13(2),161-194。

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1. 邱郁文,方國定(2005),入口網站使用者行為模式之研究,中華管理評論國際學報,8(1),1-24。
2. 邱郁文,方國定(2005),入口網站使用者行為模式之研究,中華管理評論國際學報,8(1),1-24。
3. 余鑑,于俊傑,余采芳(2011),數位學習知覺與使用意圖間影響之研究,電子商務研究,9(3),323-351。
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