中文部份
尤克強(2001),《知識管理與創新》,台北:天下。
王美音譯(1998),《知識創新之泉─智價企業的經營》(Leonard- Barton, D.原著),台北:遠流。
王嘉源譯(1994),《管理未來》(Drucker, P. F. 原著),台北:時報。
台北市政府資訊中心(2001),〈「台北市政府行政管理知識網」建議書〉。
台北市政府資訊中心(2003),〈傑出資訊應用暨產品獎申請書〉。
皮世明、許通安(2000),〈資訊系統服務品質之研究〉,《技術學刊》,第15卷第3期,頁373-380。吳明隆(2000),《SPSS統計應用實務》,台北:松崗。
吳芝儀、李奉儒譯(1995),《質的評鑑與研究》(Patton, M. Q. 原著),台北:桂冠。
李仁芳、賴建男、賴威龍(1998),〈臺灣IC設計業中技術知識特質與組織動態能耐之研究〉,《科技管理學刊》,第3卷第1期,頁37-80。李田樹譯(1997),〈管理專業人員智慧〉(Quinn J., P. Anderson & S. Finkelstein原著),《世界經理文摘》,第117期,頁22-45。
李美華等譯(1998),《社會科學研究方法》(Babbie, E. R.原著),台北:時英。
李振昌譯(1999),《16定位》(Papows, J.原著),台北:大塊文化。
李書政譯(2002),《知識管理理論‧評估‧應用》(Housel, T. & A. H. Bell原著),台北:麥格羅‧希爾。
林士智(2000),《知識管理理論模式初探─組織取向與資訊科技運用》,私立東海大學工業工程學系未出版碩士論文。林美玲(2002),《組織內部知識分享之研究》,國立臺灣師範大學工業科技教育研究所未出版碩士論文。
胡瑋珊譯(1999),《知識管理─企業組織如何有效運用知識》(Davenport, T. H. & L. Prusak原著),台北:中國生產力中心。
康永村(2002),《政府機關知識管理系統建置之研究─以內政部為例》,私立淡江大學資訊管理學系未出版碩士論文。張子為(2003),《企業運用資訊科技建置知識管理系統之研究-以友立資訊公司為例》,中國文化大學資訊管理研究所,未出版。張淑萍(2000),《知識管理與資訊科技應用相關性之研究》,國立台灣科技大學管理研究所企業管理學程未出版碩士論文。郭政瑋(2002),《台北市政府府會聯絡機制之研究:行政立法資訊交易的觀點》,世新大學行政管理研究所,未出版。郭昱瑩(2002),〈政府機關知識管理績效衡量指標之研究〉,《中國行政》,第72期,頁57-82。陳建岳(2002),〈政府機關建置知識管理系統須突破之困境〉,《政府機關資訊通報》,第180期,頁18-19。陳峻志(2000),《育成中心的知識獲得、加值、擴散與累積》,國立政治大學科技管理研究所未出版碩士論文。傅振焜譯(1994),《後資本主義社會》(Drucker, P. F. 原著),台北:時報。
楊子江、王美音譯(1997),《創新求勝─智價企業論》(Nonaka, I. & H. Takeuchi原著),台北:遠流。
葉至誠、葉立誠(1999),《研究方法與論文寫作》,台北:商鼎。
葉威徹(2001),《營建工程知識管理系統之建置》,國立台灣科技大學營建工程學系未出版碩士論文。資策會電子商務技術實驗室(2001),〈以知識管理技術建構企業入口網站的策略運用〉,《電子化企業經理人報告》,第21期,頁30-35。
劉京偉譯(2000),《知識管理的第一本書》(Arthur Andersen Business Consulting原著),台北:商周。
劉宜君(2003),〈政策知識管理與社會網絡─政府部門政策知識網絡之初探〉,《國政研究報告》,http://www.npf.org.tw/PUBLICATION/CL/092/CL-R-092-008.htm,2003/9/7。
劉信志(2000),《知識管理參考模式之研究》,國立台北科技大學商業自動化與管理研究所未出版碩士論文。劉毓玲譯(1999),《21世紀的管理挑戰─知識工作者的生產力》(Drucker, P. F. 原著),台北:天下。
劉權瑩(1999),《資訊服務業知識管理之研究-以台灣HP與台灣IBM為例》,國立政治大學企業管理學系未出版碩士論文。樂為良譯(1999),《數位神經系統》(Gates, B. 原著),台北:商周
蕭乃沂(2001) ,〈化民意為施政知識:智慧型政府必備的能力〉,發表於國家政策研究基金會《知識經濟與政府施政》研討會。
台北市政府資訊中心,2001。《「台北市政府行政管理知識網」建議書》。
林東清,2002。《資訊管理》,台北:智勝。
林東清,2004。《知識管理》,台北:智勝。
英文部份
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Davenport, T. H. & M. C. Beer, (1995), “Managing Information about Processes” Journal of Management Information System,12(1): 57-80.
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Drucker, P. F.(1993), Post-Capitalist Society, NY: Harper Business.
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Duffy, J. (2000), “Knowledge Management: What Every Information Professional Should Know,” Information Management Journal,34(3):10-16.
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Gates, B. (1999), Business at the Speed of Thought: Succeeding in the Digital Economy, Warner Books, Incorporate.
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Horton, F.W. (1979), Information resources management: concept and cases, Cleveland, Ohio: Association for systems management.
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Ko, D-G & A. R. Dennis, (2003), “Profiting From Knowledge Management: The Effect of Knowledge Management System Use in Sales Performance,” Paper presented at the Minnesota Symposium on Knowledge Management, March 14-15.
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Michelman, Jeffrey E., P. E. Rausch, & T. L. Barton, (1999),“Value Measurement in Health Care: A New Perspective,” Healthcare Financial Management, August: 48-53.
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Nonaka, I. & H. Takeuchi, (1995), The Knowledge-Creating Company : How Japanese Companies foster Creativity and Innovation for Competitive Advantage, New York: Oxford University Press.
Nonaka, I. & N. Konno,(1998), “The Concept of Ba: Building a Foundation of Knowledge Creation,” California Management Review, 40(3):40-54.
O''Dell, C., C. J. Grayson & N. Essaides, (1998), If only we knew what we know: the transfer of internal knowledge and best practice, N. Y.: Free Press.
Papavassiliou, G. S. Ntioudis, A. Abecker, & G. Mentzas (2003). “Supporting Knowledge-Intensive Work in Public Administration Processes,” Knowledge and Process Management, 10(3): 164-174.
Polanyi, M. (1967), The Tacit Dimension, New York: M. E. Sharp Inc.
Reis, T., & S. Clohesy, (1999) , Unleashing New Resources and Entrepreneurship for the Common Good : A Scan, Synthesis and Scenario for Action. Battle Creek, MI: W. K. Kellogg Foundation.
Saleem, N., (1996),“An Empirical Test of the Contingency Approach to User Participation in Information Systems Development,” Journal of Management Information Systems, 13(1): 145-166.
Sarvary, M., (1999), “Knowledge Management and Competition in the Consulting Industry,” California Management Review, 41(2):95-107.
Seddon, P. & S-K. Yip, (1992),“An Empirical Evaluation of User Information Satisfaction (UIS) Measures for Use with General Ledger Accounting Software,” Journal of Information Systems, 6(1): 75-92.
Seddon, P., (1997),“A respecification and extension of the DeLone and McLean model of IS success,” Information Systems Research, 8(3): 240-253.
Skyrme D. J. (1999), “Knowledge Commerce: Succeeding in a Global Knowledge Marketplace.” Paper present at Knowledge Economy Conference, Beijing.
Teece, D. (1998), “Capturing Value from Knowledge Assets: The New Economy, Markets for Know-How, and Intangible Assets.” California Management Review, 40(3):55-79.
Tiwana, A. (2000), The Knowledge Management Toolkit :Practical Techniques for Building a Knowledge Management, Prentice Hall.
Tiwana, A. (2000). The Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management, NY: Prentice Hall.
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Zack, M. H. (1999b), “Developing a Knowledge Strategy.” California Managenent Review, 41(3)125-145.