臺灣博碩士論文加值系統

隨著全球化與資訊科技的發展，使得以往企業著重大量生產的競爭策略，轉變為降低成本、快速回應及彈性化的客製化模式。而面對如此競爭壓力及知識經濟的時代，技術創新能力儼然成為為企業維持競爭力之關鍵。過去文獻研究大多著墨於營建工程特性與執行績效間，主要針對一般施工性改善之角度出發做探討，鮮見探討營建業之資訊科技、業主關係與技術創新能力等相關特性對營建專案等任務之執行績效做深入的瞭解與調查。
本研究主要以國內營建產業之成員做為研究調查之對象，總計發放200份問卷，有效樣本共計161份，並使用SPSS統計套裝軟體進行統計分析，其主要分析結果與建議如下：
1.經樣本結構分析發現，受測者對於資訊科技（平均得分=5.20）、業主關係（平均得分=5.26）及營建專案績效（平均得分=5.17）之同意程度處於偏
高之情形，技術創新能力部份（平均得分=4.91）同意程度則介於普通與有點同意之間。
2.透過相關分析發現資訊科技、業主關係、技術創新能力與營建專案績效有顯著正向相關，證實四者間有一定程度之關係。
3.由徑路分析中發現資訊科技、業主關係及技術創新能力構面中，以技術創新能力顯著影響營建專案績效（R2=0.524），說明營建產業之技術創新能
力佳，將可提升專案績效。而資訊科技、業主關係及技術創新能力構面彼此之間，資訊科技（F=34.117**，p<0.01）及業主關係（F=87.498**
，p<0.01）顯著影響技術創新能力。

With the development of globalization and information technology (IT), companies are switching from the competition strategies focusing on mass production to customized models of cost reduction, fast response and flexibility. In this era of knowledge economy marked with massive competition stress, technology innovation capability has become the key for companies to maintain their competitiveness. The past studies mostly focused on the connections between construction project characteristics and project performance to explore how to improve the general construction efficiency. Few of them discussed the influences of IT competence, relationships with property owners, and technology innovation capability of construction companies on their project execution performance.
The subjects of this study are mainly practictioners in the construction industy in Taiwan. Totally 200 questionnaires were sent with 161 valid samples returned. The returned samples were statistically analyzed using SPSS and the analysis results were used to reach the following findings and suggestions:
1.The sample structure analysis results indicate that the subjects relatively highly agreed that the construction
companies in Taiwan have good IT competence (average score=5.20 points), relationships with property owners
(average score =5.26 points), and construction project performance (average score =5.26 points). However, the
subjects slightly agreed the construction companies in Taiwan have technology innovation (average score=4.91
points).
2.Through the correlation analysis, it was found that a company’s IT competence, relationships with property owners,
technology innovation and construction project performance are significantly and positively correlated with each
other.
3.The path analysis in this study found that in the dimensions of a company’s IT, relationships with property owners
and technology innovation, the technology innovation capability has a significant influence on the construction
project performance (R2=0.524), indicating better technology innovation capability will be helpful for promoting
better construction project performance. In addition, in the dimensions of a company’s IT, relationships with
property owners and technology innovation capability, IT (F=34.117**, p<0.01) and relationships with property owners
(F=87.498**, p<0.01) each has a significant influence on the company’s technology innovation capability.

摘要 I
Abstract II
目錄 III
圖目錄 V
表目錄 VI
第一章 緒論 1
1.1 研究背景與動機 1
1.2 研究目的 2
1.3 研究流程 2
第二章 文獻回顧 4
2.1 資訊科技 4
2.1.1 資訊科技之定義 4
2.1.2 資訊科技對企業之影響 5
2.2 業主關係 6
2.2.1 顧客關係管理 6
2.2.2 業主關係之定義 7
2.3 技術創新能力 10
2.3.1 技術之定義 10
2.3.2 技術創新能力之定義 11
2.3.3 營建產業技術 12
2.3.4 技術創新之研究 14
2.3.5 技術創新衡量方法 15
2.4 專案績效 17
2.4.1 專案之定義 17
2.4.2 專案績效衡量方法 19
2.5 相關理論探討 20
第三章 研究設計與方法 24
3.1 研究模型與假設 24
3.1.1 研究模型 24
3.1.2 研究假設 25
3.2 研究問卷編制 25
3.3 研究對象與抽樣方法 30
3.4 資料分析方法 30
3.5 研究量表信度檢驗 34
第四章 研究分析與討論 38
4.1 基本資料統計分析 38
4.1.1 受測者基本資料分析 38
4.1.2 研究量表敘述性分析 41
4.2 研究構面之因素分析 45
4.3 資訊科技、業主關係、技術創新能力與營建專案績效差異性分析 48
4.4 研究構面之相關分析 52
4.5 研究構面之因素迴歸分析 54
4.5.1 研究構面之影響性分析 54
4.5.2 技術創新能力於研究構面之中介效果驗證 55
4.6 徑路分析 59
4.7 小結 63
第五章 結論與建議 64
5.1 結論 64
5.2 建議 65
5.3 對後續研究之建議 66
參考文獻 67
附錄一 研究問卷 i

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1.資策會網站（2003），http://www.find.org.tw/find/home.asp