臺灣博碩士論文加值系統

中文摘要
論文名稱：轉換型領導對於員工工作滿意度與組織承諾之影響--以台灣某科技公司大陸廠為個案分析
頁 數：45 頁
校院系所：中央大學企業管理研究所
研 究 生：樊昌育 指導教授：陳春希 博士
畢業年度：中華民國九十四年度第一學期
論文內容摘要：

在面對兩岸經濟快速的互相交流與成長之下，組織變革是不可避免的，在此變化的環境中，轉換型領導更突顯出它的重要性，故本研究乃探討轉換型領導對員工工作滿意度以及組織承諾的影響。在此，為了探討其彼此間的因果關係，本研究以台灣某科技公司大陸廠的文職(職員)員工為研究調查對象，得到以下的結論：
壹、轉換型領導會對員工的工作滿意度產生正向的影響。
貳、員工的工作滿意度會對組織承諾產生正向的影響。
參、轉換型領導會經由員工工作滿意度的中介效應而對組織承諾產生正向的影響。

Abstract

Effect of Transformational Leadership on Employees’ Job Satisfaction and Organizational Commitment.


More and more Taiwan companies set up subsidiary companies or branch offices in China. This study is to investigate the effect of transformational leadership on employees’ job satisfactions and organizational commitment with the subject of the subsidiary company located in China, which is owned by one public company in Taiwan. This study confirms that transformational leadership is positively related to employees’ job satisfaction. Job satisfaction is also found to be positively related to organizational commitment. The mediating effect of job satisfaction on transformational leadership and organizational commitment is confirmed in this study. Suggestions and recommendations for future research are provided.

目 錄
中文摘要 ………………………………………………………………… Ⅰ
英文摘要 ………………………………………………………………… Ⅱ
致謝辭 ………………………………………………………………… Ⅲ
圖目錄 ………………………………………………………………… Ⅳ
表目錄 ………………………………………………………………… Ⅴ

第一章 緒論…………………………………………………………… 1
第一節 研究背景………………………………………………………… 1
第二節 研究動機………………………………………………………… 2
第三節 研究目的………………………………………………………… 3
第四節 研究步驟與流程………………………………………………… 4
第二章 文獻探討……………………………………………………… 5
第一節 轉換型領導理論………………………………………………… 5
第二節 工作滿意度的相關理論………………………………………… 11
第三節 組織承諾………………………………………………………… 17
第四節 各研究變項的關係……………………………………………… 19
第三章 研究方法……………………………………………………… 21
第一節 研究架構………………………………………………………… 21
第二節 研究工具………………………………………………………… 22
第三節 研究樣本特性描述……………………………………………… 23
第四章 資料分析及統計方法……………………………………… 26
第一節 敘述性統計及資料分析………………………………………… 26
第二節 各研究構面之交互影響及統計結果…………………………… 28
第五章 研究結論與建議…………………………………………… 33
第一節 研究結論與討論………………………………………………… 32
第二節 研究貢獻與管理實務的意涵…………………………………… 34
第三節 研究限制與未來建議…………………………………………… 36
第六章 參考文獻……………………………………………………… 37
附錄一 研究問卷………………………………………………………… 41

參考文獻
中文部份
1 譚愷悌(2003)，「轉換型領導對團隊凝聚力、群組效力與組織公民行為之影響」，世新大學觀光學系碩士學位論文。
2 周蕙莉(2003)，「五大人格特質、性別角色與轉換型領導關聯性之研究」，中原大學企業管理學系碩士學位論文。
3 侯堂柱(2001)，「轉換型領導、組織承諾與組織公民行為之關係-以台灣電子業為例」，國立中山大學人力資源管理研究所碩士學位論文。
4 林維林(1996)，「轉換型、交易型領導行為與領導效能關係之研究：以台灣省政府建設廳為個案分析。」私立東海大學公共行政管理研究所碩士學位論文。
5 柯際雲(1995)，「企業員工個人特性、及其知覺之工作特性與領導型態對組織承諾的影響」，中興大學企業管理研究所碩士論文。
6 彭昌盛(1993)，「轉換型領導理論及其運用之研究」，國立政治大學公共行政研究所碩士論文。
7 胡美琳(2001)，「非營利事業機構組織文化、轉換型領導與員工工作態度關係之研究-以南部七縣市政府為例」私立長榮管理學院經營管理研究所碩士論文。
8 柯惠玲(1993)，「個人特質、事業發展環境與組織承諾之研究」，政治大學企業管理研究所博士論文。
9 許朝欽(1999)，「組織文化、領導行為與員工工作態度間關係之研究-台灣某一商業銀行之個案研究」，私立朝陽科技大學工業工程與管理研究所碩士論文。
10 張智強(1998)，「台灣企業資訊主管領導與決策風格對資訊人員工作滿意之影響」，國立中央大學資訊管理研究所碩士論文。
11 劉進財(2000)，「領導型態對部屬工作績效、工作滿足及角色認知之影響-以刑事警察為對象之探索性研究」，元智大學管理研究所碩士論文。
12 廖思先(1998) ，「轉換型領導、組織承諾與組織公民行為之相關研究—以台灣公立美術館為例」，國立中山大學人力資源管理研究所碩士論文。
13 宋清華(1992)，「女性員工離職意願之研究-以高雄市金融業為例」，國立中山大學企業管理研究所碩士論文。
14 王佳玉(2000)，「轉換型領導與領導效能關聯之研究-以台北市政府為個案分析」，國立政治大學公共行政系碩士學位論文。
15 張潤書(1998)，行政學，修定初版，台北：三民書局。
16 石滋宜，高希均(1999) ，競爭力手冊，天下文化出版。




英文部份
1 Adams, J.L. (1963) Conceptual Blockbusting: A Guide to Better to Ideas. Norton & San Francisco.
2 Adams, J.S. (1963) Toward and understanding of inequity, Journal of Abnormal and Social Psychology, 67, pp.422-436.
3 Avolio, B. & Bass, B. (1995) Individual consideration viewed at multiple levels of analysis: A multilevel framework for examining the diffusion of transformational leadership, Leadership Quarterly, 6(2), pp.199-218.
4 Baron, R.M. & Kenny, D.A. (1986) The moderator-mediator variable distinction in social psychological research: Conceptual,strategic,and statistical considerations, Journal of Personality and Social Psychology. Washington:(6), 1173.
5 Bass, B.M. (1985) Leadership and Performance Beyond Expectations. NY: Free Press.
6 Bass, B.M. (1990) Bass and Stogdill’s Handbook of Leadership: Theory, Research and Managerial Applications. New York: The Free Press.
7 Bateman, T.S. & Organ, D.W. (1983) Job satisfaction and the good soldier: The relationship between affect and employee citizenship, Academy of Management Journal, (26), pp.587-595.
8 Bateman, S. & Strasser, S. (1984) A longitudinal analysis of the antecedents of organizational commitment, Academy of Management Journal,(27), pp.95-112.
9 Becker, H.S. (1960) Notes on the concept of commitment, American Journal of Sociology, (66), pp.32-40.
10 Bennis, W. & Nanus, B (1985) Leaders: The Strategies for Taking Charge. New York: Harper & Row.
11 Burns, J.M. (1978) Leadership. NY: Happer & Row.
12 Campbell, J.P., Dunnette, J.D., Lawler, E.E. & Welck, K.E. (1970) Managerial Behavior, Performance, and Effectiveness. New York: McGraw-Hill.
13 De Vellis, R.F. (1991) Scale Development Theory and Applications. London: SAGE.
14 Douglas, B.C (1999) The causal order of job satisfaction and organizational commitment in models of employee turnover, Human Resource Management Review, (9), pp. 495-524.
15 Downton, J.V. (1973) Rebel Leadership New York: Free Press.
16 Ferris, K.R. & Aranya, N. (1983) A comparison of two organizational commitment scales, Personnel Psychology, (36), pp.87-98.
17 Friedman, H.H. & Langbert, M. (2000) Transformational leadership: Instituting revolutionary change in your accounting firm, The National Public Accountant, (45), pp.8-11.
18 Herzberg, F, Mausner, B. & Snyderman, B. (1959) The Motivation to Work . John Wiley.
19 Geertz, C. (1983) Reflections on the symbolics of power, in C. Geertz (eds), Local Knowledge. NY: Basic Books.
20 Greenberg, J. (1998) Managing Behavior in Organizations Science in Service to Practice. Prentice-Hall Inc., Upper Saddle River, New Jersey.
21 Hellriegel, D. & Slocum, J.W. (1995) Management. Ohio: South-Western College Publishing.
22 Hoppock, R. (1935) Job Satisfaction. New York: Happer and Row.
23 Hunt, D.M. & Michael, C. (1983) Mentorship: A career training and development tool, Academy of Management Review, (8), pp.475-485.
24 Hunt, J.G. (1991) Leadership: A new synthesis. Newbury Park, CA.: Sage.
25 Katz, D. (1964) The motivational basis of organizational behavior, Behavioral Science, (9), pp.131-133.
26 Katz, D. & Kahn, R.L. (1978) The Social Psychology of Organizations. New York: Wiley.
27 Koch, J.L. & Steers, R.M. (1978) Job Attachment, satisfaction, and turnover among pubic sector employees, Journal of Vocational Behavior, (12), pp.119-128.
28 Likert, R. (1967) The Human Organization: Its Management and Value. New York: Mc Graw-Hill.
29 Maslow, A. (1954) Motivation and Personality. New York: Harper & Row.
30 Medley, F. & Larochelle, D.R. (1995) Transformational leadership and job satisfaction, Nursing Management, (26:9), pp.64-47.
31 Morris, J.H. & Sherman, J.D. (1981) Generalizability of an organizational commitment model, Academy of Management Journal, (24), pp.512-526.
32 Morrow, PC. (1983) Concept Redundancy in Organizational Research: The case of work commitment, Academy of Management Review, (8:3), pp.486-500.
33 Mowday, R.T., Porter, L.W. & Steers, R.M. (1982) Employee Organization Linkage. New York: Academic Press.
34 Nunnally, J.C. (1978) Psychometrics Methods. N.Y.: McGraw-Hill Company.
35 Parry, K.(2000) Does Leadership help the Bottom Line, New Zealand Management, (47), pp.38-41.
36 Podsakoff, P.M., MacKenzie, S.B., Moorman, R.H. & Fetter, R. (1990) Transformational leader behaviors and their effects on followers trust in leader, satisfaction and organizational citizenship behaviors. Leadership Quarterly, (1), pp.107-142.
37 Porter, L.W., Steers, R.M., Mowday, R.T. & Boulian, P.V. (1974) Organizational commitment, job satisfaction, and turnover among psychiatric technicians, Journal of Applied Psychology, (59), pp.03-609.
38 Porter, L.W., Mowday, R.T., & Steer, R.M. (1979) The measure of organizational commitment, Journal of Vocational Behavior, (14), pp.224-247.
39 Pillai, R., Schriesheim, C.A. & Williams, E.S. (1999) Fairness perceptions and trust as mediators for transformational and transactional leadership: A two-sample study, Journal of Management, (25), pp.897-933.
40 Kreitner, R. & Kinichi. A. (1995) Organizational Behavior (3rd ed). Richard D. Irwin, Inc.
41 Salancik, G.R. & Pfeffer, J. (1977) An examination of need-satisfaction models of job attitudes, Administrative Science Quarterly, (22), pp.427-456.
42 Seashore, S.E. & Taber, T.D. (1975) Job satisfaction indicators and their correlates. American Behavioral Scientist, (18), pp.333-368.
43 Sergiovanni, T.J. (1990) Value-added Leadership: how to get extraordinary performance in school New York: Harcourt Brace Jovanovich.
44 Smith, P.C., Kendall, L.M. & Hulin, C.L. (1969) The Measurement of Satisfaction in Work & Retirement. Chicago: Rand McNally.
45 Steers, R.M. (1977) Antecedents and outcomes of organizational commitment, Administrative Science Quarterly, (22), pp.46-56.
46 Tichy, N.M. & De Vanna, M.A. (1985) The transformational leader, Training and Development Journal, July, pp.27-32.
47 Tichy, N.M. & De Vanna, M.A. (1986) The Transformational Leader. New York: John Wiley & Sons.
48 Vroom, V.H. (1964) Work and Motivation. New York: John Wiley and Sons.
49 Weiss, D.J., Dawis, R.V., England, G.W. & Lofguist, L.H. (1967) Manual for the Minnesota Satisfaction Questionnaire. (Minnesota Studies on Vocational Rehabilitation, 22) Minneapolis University of Minnesota, Industrial Relations Center, Work Adjustment Project.
50 Yukl, G.A. (1989) Leadership in Organizations, Englewood Cliffs, New Jersey: Prentice-Hall.
51 Zaleznik, A. (1977) Managers and leaders: are they different?, Harvard Business Review, (55:5), pp.67-78.