安慶義(2010)。工作投入研究綜述。廣東工業大學學報,10(3),30-37。
朱彷(2011)。麻醉護理人員組織承諾與工作滿足相關性探討。中臺科技大學護理研究所
李青芬、李雅婷、趙慕芬合譯(2002) 。Stephen P. & Robbins 原著,組織行為學。台北:華泰書局,第九版。
周瑋軒(2012)。工作要求-資源模式、專業承諾與工作敬業心關係之研究-以南科及高科之高科技產業人員為例。國立高雄應用科技大學人力資源發展系碩士班碩士論文林俊毅、吳美連(2002)。人力資源管理理論與實務。臺北:智勝文化。
林麗玲(2001)。員工工作滿意度和生活滿意度之關係探討-以護理人員為例。國立中央大學人力資源管理研究所碩士論文。林姮妤(2007)。領導型態對員工組織自尊、敬業貢獻度與離職傾向之影響。國立臺北大學企業管理學系碩士論文
洪幸妙(1997 )。大學生生活滿意度及其影響因素之研究。國立彰化師範大學輔導學系碩士論文。許琇婷(2004)。員工分紅政策與公司特性及績效關連性之研究--以台灣上市資訊電子業為例,政治大學會計研究所未出版之碩士論文。張瑋玲(2012)。高承諾型人力資源管理系統、員工協助方案與工作敬業心關係之研究:以情感性承諾為中介變項。國立中山大學人力資源管理研究所碩士論文連娟瓏(2012)。大專院校校長真誠領導與教師組織承諾關係之研究-以教師工作敬業為中介變項。服務業管理評論總號,10,67-98。
陳泰明(2011)。職涯停滯對工作敬業心之影響-內外歸因的調節效果,國立東華大學管理學院高階經營管理碩士在職專班碩士論文。陳健順(2012)。主管心理契約實踐對員工工作敬業心的影響-員工知覺主管支持的中介效果。國立東華大學管理學院高階經營管理碩士在職專班碩士論文。陳淑玲、黃讌茹(2014)。轉換型領導對工作敬業心的影響歷程:心理資本與服務氣候之跨層次中介觀點,臺大管理論叢,25(1),1-28.楊馨怡(2011)。雙因子論與內外控人格特質對臨床護理人員職業倦怠影響-以桃園某區域依醫院為例(未出版之碩士論文)。萬能科技大學經營管理研究所,桃園市。蔡明錕(2009)。內外在激勵因子、知識分享意圖與適應性績效關係之研究-以生技公司研發人員為例。長庚大學企業管理研究所碩士論文。Adams, J.S. (1965). Inequity in social exchange. Advances in experimental social psychology, 2, 267-299.
Bakker, A. B., & Schaufeli, W. B. (2008). Positive organizational behavior: Engaged employees in flourishing organizations. Journal of Organizational Behavior, 29 (2): 147-154.
Balkin, D., & Gomez-Mejia. L. (1990). Matching Compensation and Organizational Strategies. Strategic Management Journal, 11(2), 153-169.
Bass, B. M. (1985). Leadership and Performance Beyond Expectations. New York, NY: Free Press.
Bass, B. M., & Avolio, B. J. (1994). Improving Organization Effectiveness through Transformational Leadership. Thousand Oaks, CA: Sage Publications.
Baumruk, R., (2004)., The missing link: the role of employee engagement in business success, Workspan, 47, 48-52.
Bono, J. E., Foldes, H. J., Vinson, G, & Muros, J. P. (2007). Workplace emotions: The role of supervision and leadership. Journal of Applied Psychology, 92 (5), 1357-1367.
Buckingham, M. R. & Coffman, C. (1999). First, Break All the Rules, Simon and Schuster, New York, NY.
Bundy, A. C., Einfeld, S. L, & Joosten, A. V. (2009). Intrinsic and extrinsic motivation for stereotypic and repetitive behavior. Journal of Applied Psychology, 39, 521-531.
Campbell, A., Comverse, P. E., & Rodgers, W. L. (1976). The quality of American life. New York:Russell Sage Foundation.
Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64 (1), 89-136.
Davenport, T. H. & Prusak, L. (1998). Working knowledge: How Organization Manage What They Know, Harvarvard Business School Press. Overstated:The Functional Taxonomy. Academy of Management Review, 17(1), 117-123.
Davis, H. (1977). Human Behavior at Work: Organizational Behavior, 5th ed. New York: McGrae-Hill.
Deci, E. L. (1975). Some Thoughts on the Internal State Called Intrinsic Motivation. Paper presented at the Annual Meeting of the American Psychological Association, Chicago, Illinois.
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands resources model of burnout. Journal of Applied Psychology, 86 (3), 499-512.
Edwards, J. and Klemmack, D. (1973). Correlates of Life Satisfaction: A reexamination, Journal of Gerontology, 28, 497-502.
Edwards, J. R., & Rothbard, N. P. (2000). Mechanisms linking work and family: Clarifying the relationship between work and family constructs. Academy of Management Review, 25, 178-199.
Erickson, T.J. (2005). Testimony submitted before the U.S. Senate Committee on Health, Education, Labor and Pensions. May 26.
Ernst, H. (1998). Patent portfolios for strategic R&D planning. Journal of Engineering and Technology Management, 15, 279-308.
Friedman Stewart D., Christensen Perry & Degroot Jessica, (2000). Work and Life: The End of the Zero-Sum Game. Harvard Business Review on Work and Life Balance, Harvard Business School Press, USA.
George, J. M., & Brief, A. P. (1992). Feeling Good-Doing Good:A Conceptual Analysis of the Mood at Work Organizational Spontaneity Relationship. Psychological Bulletin, 112, 310-329.
Hackman,J.R. & Oldham,G.R., (1980).Work Design. Addison-Wesley Publishing Co., Inc.
Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87, 268-279.
Hellriegel, D., J.W. Solcum, & R.W. Woodman(1992), Organizational Behavior, 5th , St. Paul: West Publishing Company, p.63.
Herzberg, F. (1968). One more time: How do you motivate employees? Harvard Business Review, 53-62.
Herzberg, F., (1966). Work and the Nature of Man, Chevelend: World- Publishing Co.
Hobfoll, S. E. (1998). Stress, culture, and community: The psychology and philosophy of stress. New York: Plenum.
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
Kahn, W. A. (1992). To be fully there: Psychological presence at work. Human Relations, 45 (4), 321-349.
Kopelman, R. E., Prottas, D. J., & Falk, D. W. (2010). Construct validation of a theory X/Y behavior scale. Leadership & Organization Development Journal, 31(2), 120-135.
Kowal, J., & Fortier, M.S. (2000). Testing relationships from the hierarchical model of intrinsic and extrinsic motivation using flow as a motivational consequence. Research Quarterly for Exercise and Sport, 71, 171-181.
Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of management journal, 53(3), 617-635.
Liang, J. (1982). Sex differences in life satisfaction among the elderly. Journal of Gerontology, 37(1), 100-113.
Locke, E. A., and Latham, G. P. (1990). A theory of goal setting and task performance. Englewood Cliffs, NJ: Prentice-Hall.
Luthans, F. (2002). Positive organizational behavior: Developing and managing psychological strengths. Academy of Management Executive, 16 (1), 57-72.
Luthans, F., & Youssef, C. M. (2007). Emerging positive organizational behavior. Journal of Management, 33 (3), 321-349.
Macey, W. H., & Schneider, B. (2009). The meaning of employee engagement. Industrial and Organizational Psychology, 1(1), 3-30.
Maslach, C. and Leiter, M. P. (1997). The Truth about Burnout. San Francisco: Jossey-Bass.
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52, 397-422.
Maslow, A. H. (1954). Motivation and Personality, New York: Harper & Row.
May, D. R., Gardner, W. L., Walumbwa, F. O., Luthans, F., & Avolio, B. J. (2004). Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behaviors. Leadership Quarterly, 15, 801-823.
McClelland,D.C.(1961).The achieving society. Princetion N.J:Van Nostrand Reinhold Co.
McGregor, D. (1960). The Human Side of Enterprise. New York: McGrawHill, pp. 33-45.
Mone, Edward M., & London, M. (2010). Employee engagement: Through effective performance management. A practical guide for managers. Routledge Press. NY.
Mowday, R.T., Porter, L.M. & Steers, R.M. (1982). Employee-Organizational Linkage, New York, Academic Press.
Neugarten, B.L., Havighurst, R.J.,&Tobin, S. S., (1968). Personality and patterns of aging In Middle age and Chicago: University of Chicago Press.
Osterloh, M.,&Frey,B.S.(2000).Motivation, knowledge Transfer, and OrganizationalForms. Organization Science, 11(5), 538-550.
Rich, B. L., LePine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53 (3), 617-635.
Richman, A. (2006). Everyone wants an engaged workforce how can you create it? Workspan, 49(1), 36-39.
Riddick,C.C.,& Daniel, S.N. (1984). The relative contribution of leisure activities and other factors to the mental health of older women. Journal of Leisure Research, 16(2), 136-148.
Rothbard, N. P. (2001). Enriching or depleting? The dynamics of engagement in work and family roles. Administrative Science Quarterly, 46, 655-684.
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619.
Salanova, M., Agut, S., & Peiro, J.M., (2005). Linking organizational resources and job engagement to employee performance and customer loyalty: The mediation of service climate. Journal of Applied Psychology, 90(6), 1217-1227.
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293-315.
Schaufeli, W. B., Bakker, A. B., & Salanova, M. 2006. The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66 (4): 701-716.
Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A confirmative analytic approach. Journal of Happiness Studies, 3 (1), 71-92.
Seligman, M. E. P., & Csikszentmihalyi, M. (2000). Positive psychology: An introduction. American Psychologist, 55 (1), 5-14.
Smith, A. K., Bolton, R. N., & Wagner, J. (1999). A model of customer satisfaction with service encounters involving failure and recovery. Journal of marketing research, 356-372.
Sonnentag, S. (2003). Recovery, work engagement and proactive behavior: a new look at the interface between non work and work. Journal of Applied Psychology, 88(3), 518–528.
Steer, R. M. (1994). Work and stress, introduction to organizational, New York: Addison Wesley.
Sweetman, D., & Luthans, F. (2010). The power of positive psychology: Psychological capital and work engagement. In Leiter, M. P., and Bakker, A. B. (Eds.), Work Engagement: A Handbook of Essential Theory and Research: 54-68. New York, NY: Psychology Press.
Tax Stephen.S. and Brown S. W., “Recovering and learning from service failure,” Journal of Services Marketing, No. 9, 1998, pp.15-23.
Turner, N., Barling, J., & Zacharatos, A. (2002). Positive psychology at work. In Snyder, C. R., and Lopez, S. J. (Eds.), Handbook of Positive Psychology: 715-728. New York, NY: Oxford University Press.
Veenhoven, R. (1991). Is happiness relative? Social Indicators Research, 24, 1-34.
Vroom (1964).Work and Motivation,3rd ed. N.Y.:John Wiley & Sons,Inc.
Westman, M. (2001). Stress and strain crossover. Human Relations, 54(6), 717-751.
Winslow, R. M. (1985). An analysis of the leisure satisfaction, life satisfaction, and work satisfaction of pre-retirement workers. (Unpublished doctoral dissertation). New York University, New York.