臺灣博碩士論文加值系統

Background: Today, nursing has been recognized as a unique occupation, in line with other medical staff to provide health care services. In Vietnam and other countries around the world, nursing human resources are still unable to meet the health care needs of the society. This shortage of nurses may be due to a variety of causes, in which nursing job satisfaction is one of the important factors that need to be considered seriously in each organization.
Objective: The aim of the study was to to investigate the job satisfaction and related factors among nurses in Thu Duc district hospital in Ho Chi Minh City, Vietnam.
Methods: A cross-sectional study was carried out to answer the research phenomena during July 2017 to May 2018. Two hundred and one of 452 nurses from the Thu Duc District Hospital were randomly chosen and completed interviews with a structured questionnaire, including five sub-scales of job satisfaction.
Results: The nurses were mostly female (86.1%), married (67.7%), staff nurse (98%), and 5 to 10 years of experience (58.7%). Most were public service nurse (41.8%), 2 years college of education (59.7%), work in surgical departments accounted at the highest proportion (32.3%). The mean age was 29.6 ± 3.77, distance from home to work was 6.9 ± 6.79 km, night shift per week was 1.5 ± 1.12. There were significant differences among aspects of job satisfaction and gender, marital status, education, type of contract, and working units, as well as the correlation between these aspects of job satisfaction with overall job satisfaction, between the aspects of job satisfaction with night shift, distance from home to work.
Conclusion: The job satisfaction of Vietnamese nurses was at medium level. The present study explored the important factors of job satisfaction among the nurses who were employed in Thu Duc district hospital. It also provides a guideline for hospital management to identify the positive and negative factors of job satisfaction among nurses. As a result, management will address negative factors among healthcare policy makers and hospital management to improve nurses’ job satisfaction.

Background: Today, nursing has been recognized as a unique occupation, in line with other medical staff to provide health care services. In Vietnam and other countries around the world, nursing human resources are still unable to meet the health care needs of the society. This shortage of nurses may be due to a variety of causes, in which nursing job satisfaction is one of the important factors that need to be considered seriously in each organization.
Objective: The aim of the study was to to investigate the job satisfaction and related factors among nurses in Thu Duc district hospital in Ho Chi Minh City, Vietnam.
Methods: A cross-sectional study was carried out to answer the research phenomena during July 2017 to May 2018. Two hundred and one of 452 nurses from the Thu Duc District Hospital were randomly chosen and completed interviews with a structured questionnaire, including five sub-scales of job satisfaction.
Results: The nurses were mostly female (86.1%), married (67.7%), staff nurse (98%), and 5 to 10 years of experience (58.7%). Most were public service nurse (41.8%), 2 years college of education (59.7%), work in surgical departments accounted at the highest proportion (32.3%). The mean age was 29.6 ± 3.77, distance from home to work was 6.9 ± 6.79 km, night shift per week was 1.5 ± 1.12. There were significant differences among aspects of job satisfaction and gender, marital status, education, type of contract, and working units, as well as the correlation between these aspects of job satisfaction with overall job satisfaction, between the aspects of job satisfaction with night shift, distance from home to work.
Conclusion: The job satisfaction of Vietnamese nurses was at medium level. The present study explored the important factors of job satisfaction among the nurses who were employed in Thu Duc district hospital. It also provides a guideline for hospital management to identify the positive and negative factors of job satisfaction among nurses. As a result, management will address negative factors among healthcare policy makers and hospital management to improve nurses’ job satisfaction.

Abstract i
Acknowledgement iii
Contents v
List of tables x
List of figures xi
List of abbreviations xii
Chapter 1. Introduction 1
1.1 Stament of this research 1
1.2 Significance of this research 2
1.3 Aim of this research 6
1.4 Research questions 6
1.5 Chapter summary 6
Chapter 2. Literature Review 7
2.1 Introduction 7
2.2 Definition of job satisfaction 7
2.3 The theory of job satisfaction 11
2.4 Factors related to job satisfaction 12
2.4.1 Working environment 12
2.4.2 Job characteristics: 14
2.4.3 Interpersonal relationship 16
2.4.4 Reward and recognition of achievement 20
2.4.5 Professional development 22
2.4.6 Other related factors 22
2.5 Research Evidence derived from Previous studies on job satisfaction 23
2.6 Chapter summary 25
Chapter 3. Research Methodology 26
3.1 Introduction 26
3.2 Research setting 26
3.3 Research design 28
3.4 Research framework and hypotheses 29
3.5 Sampling issues 29
3.5.1 Study area 29
3.5.2 Study population 30
3.6 Data management and data analysis strategy 32
3.6.1 Research instrument 32
3.6.2 Controlling the bias 37
3.6.3 Data collection 37
3.6.4 Research variables and operational definition: 38
3.6.5 Data analysis 42
3.7 Ethic issues 43
3.8 Chapter summary 43
Chapter 4. Results 44
4.1 Introduction 44
4.2 Characteristics of nurses 44
4.3 Job satisfaction level among nurses 48
4.4 Factors related to job satisfaction among nurses 51
4.4.1 The relationships between Overall job satisfaction level and Characteristics of nurses 51
4.4.2 The relationships of Satisfaction on working environment and Characteristics of nurses 53
4.4.3 The relationships of Satisfaction on job characteristics and Characteristics of nurses 54
4.4.4 The relationships of Satisfaction on interpersonal relationship and Characteristics of nurses 55
4.4.5 The relationships of Satisfaction on reward and recognition of achievement and Characteristics of nurses 56
4.4.6 The relationships of Satisfaction on professional development and Characteristics of nurses 56
4.4.7 Correlation coefficient Job satisfaction and Characteristics of nurses 60
4.5 Chapter summary 61
Chapter 5. Discussion and conclusion 62
5.1 Introduction 62
5.2 Characteristics of nurses 62
5.3 Job satisfaction level among nurses 69
5.4 Factors related to job satisfaction among nurses 79
5.4.1 The relationships between job satisfaction and Characteristics of nurses 79
5.4.2 Correlation coefficient Job satisfaction and Characteristics of nurses 87
5.5 The principal research findings 95
5.6 Contributions and Implications 96
5.7 Limitations 99
5.8 Recommendation for further research 100
5.9 Conclusion 101
References 103
Appendixes 127
Appendix I Inform consent 127
Appendix II Questionaire (in English) 129
Appendix III Questionaire (in Vietnamese) 132
Appendix IV Evaluation of expert 135
Appendix V CVI Ratings by Four Experts: Items Rated 3 or 4 on a 4-Point Relevance Scale (Lynn, 1986) 131
Appendix VI Certification of the thesis from Meiho University 131
Appendix VII Certification of the thesis from Thu Duc District Hospital 134

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