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研究生:吳帝賢
研究生(外文):NGO LYHEANG
論文名稱:檢驗柬埔寨員工學習線上學習之意願:從價值增加模型,科技接受模型及自我決定理論觀點探討
論文名稱(外文):Examining the Intention of E-Learning of Cambodia Employee by Extending Value--Based Adoption Model (VAM), Technology Acceptance Model (TAM) and Self-Determination Theory (SDT)
指導教授:吳萬益吳萬益引用關係廖英凱廖英凱引用關係
指導教授(外文):WU, WANN-YIHLIAO, YING-KAI
口試委員:白純菁紀信光
口試委員(外文):BAI, CHEUN-JINGCHI, HSIN-KUANG
口試日期:2019-06-10
學位類別:碩士
校院名稱:南華大學
系所名稱:企業管理學系管理科學碩博士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2019
畢業學年度:107
語文別:英文
論文頁數:113
中文關鍵詞:技術創新感知利益感知有用性感知犧牲態度主觀規範感知風險行為意向
外文關鍵詞:Technology InnovationPerceived BenefitPerceived UsefulnessPerceived SacrificeAttitudeSubjective NormPerceived riskIntention
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  由於柬埔寨人傾向於開始在互聯網上學習,本研究旨在探討相關構念間之互動關係。本研究採用創新科技,科技接受模型,價值增加模型及自我決定理論,並以主觀規範及感知覺風險作為調節效應來探討員工線上學習。本研究採取問卷調查,本研究適過個別報名及電子郵件共收集369位消費者之意見進行分析。研究之結果發現以上提到的三種理論具有相互關係,並間受到主觀規範和感知風險的調節。使用者在進行學習時,必須注意線上學習之重要性,而網站與應用程式的開發者應該考慮系統及網路的可靠性,知識的方便來吸引更多用戶使用。
  Due to Cambodian tends to start to learn on the internet, this research aims to study the interrelationship between each research construct by using technology innovation, Technology Adoption Model (TAM), Value-based Adoption Model (VAM) and Self-Determination Theory (SDT) to determine the behavioral intention of the user in e-learning with subjective norm and perceived risk as the moderation effect. This study is conducted by using the quantitative method of surveying the questionnaire through the social application and e-mail with a total of 369 respondents who get employed in Cambodia. The results found that there is a relationship between the three theories that mentioned which had moderated affect by the subjective norm and perceived risk. It suggests the users need to be aware of the essential of studying on e-learning to adapt with the modern era while the developer of website and application should consider about the reliable system, accurate knowledge, and convenience way to attract the more user to use theirs.
Letter of Recommendation for ABT Masters  I
ACKNOWLEDGEMENT  II
論文摘要  III
ABSTRACT  IV
TABLE OF CONTENT  V
LIST OF FIGURES  IX
LIST OF TABLE  X
CHAPTER ONE- INTRODUCTION  1
1.1 Research Background and Research Motivation  1
1.2 Research Objective  4
1.3 Procedure and Research Structure  4
CHAPTER TWO- LITERATURE REVIEW  7
2.1 Theoretical Background  7
2.1.1 Technology Acceptance Model (TAM)  7
2.1.2 Value-Based Adoption Model (VAM)  8
2.1.3 Self Determination Theory (SDT)  8
2.2 Term and Definition  9
2.2.1 Technology innovation  9
2.2.2 Perceived ease of use  9
2.2.3 Perceived usefulness  10
2.2.4 Attitude  10
2.2.5 Perceived benefit  11
2.2.6 Perceived sacrificed  11
2.2.7 Perceived value  12
2.2.8 Perceived autonomy support  13
2.2.9 Perceived competence  13
2.2.10 Perceived relatedness  14
2.2.11 Subjective norm  14
2.2.12 Perceived risk  15
2.2.13 Intention of e-learning  16
2.3 Research Hypothesis  16
2.3.1 The effect of technology innovation on VAM  16
2.3.2 The effect of technology innovation on TAM  17
2.3.3 The effect of SDT on TAM  18
2.3.4 The effect of VAM on perceived value  20
2.3.5 The effect of TAM on attitude  21
2.3.6 The effect of perceived value on attitude  22
2.3.7 The effect of attitude on behavioral intention  22
2.3.8 The moderating effect of subjective norm  23
2.3.9 The moderating effect of perceived risk  23
CHAPTER THREE- RESEARCH METHODOLOGY  25
3.1 Research Model  25
3.2 Instrument  27
3.3 Construct Measurement  28
3.3.1 Technology innovation (TI)  28
3.3.2 VAM  29
3.3.3 TAM  29
3.3.4 SDT  30
3.3.5 Perceived Value (PV)  32
3.3.6 Attitude (ATT)  32
3.3.7 Subjective Norm (SN)  32
3.3.8 Perceived Risk  33
3.3.9 Intention (BI)  34
3.3.10 Demographics  34
3.4 Translation  35
3.5 Sampling and Data Collection  35
3.6 Pilot test  36
3.7 Data Analysis Procedure  36
3.7.1 Factor Loading & Reliability Test  36
3.7.2 ANOVA and Independent T-test  37
3.7.3 Confirmatory Factor Analysis  37
3.7.4 Partial Linear Square Regression  38
CHAPTER FOUR- DATA ANALYSIS AND RESULTS  39
4.1 Description Analysis  39
4.1.1 Characteristic of Respondents  39
4.1.2 Measurement Results for Relevant Research Variables  41
4.2 Factor Analysis and Reliability  49
4.2.1 Technology Innovation  49
4.1.2 Perceived Benefit  50
4.2.3 Perceived Sacrifice  51
4.2.4 Perceived Usefulness  51
4.2.5 Perceived Ease of Use  52
4.2.6 Perceived Autonomy  53
4.2.7 Perceived Competence  54
4.2.8 Perceived Relatedness  54
4.2.9 Perceived Value  55
4.2.10 Attitude  56
4.2.11 Subjective Norm  57
4.2.12 Security Risk  57
4.2.13 Privacy Risk  58
4.2.14 Behavioral Intention of e-learning  59
4.3 Independent Sample T-test 60
4.3.1 Gender  60
4.3.2 Type of Industry  61
4.4 One-way Analysis of Variance ANOVA  62
4.4.1 Age  63
4.4.2 Education Level  64
4.4.3 Occupation Level  65
4.4.4 Frequency of Using the Internet  67
4.5 Evaluation of the Measurement Model  68
4.6 Evaluation of the Strutural Model  70
4.7 Mediation Effect Testing  75
4.7.1 Mediation Effect Testing of TAM Factors between Technology Innovation and Attitude  76
4.7.2 Mediation Effect Testing of VAM Factors between Technology Innovation and Perceived Value  77
4.7.3 Mediation Effect Testing of Attitude between Perceived Value and Behavioral Intention  79
CHAPTER FIVE- CONCLUSIONS & SUGGESTIONS  81
5.1 Research Conclusion  81
5.2 Discussion and Implication  86
5.3 Research Limitation and Future Research Suggestion  89
REFERENCES  90
APPENDIX QUESTIONNAIRE  103
LIST OF FIGURES
Figure 1.1 Research Procedures  6
Figure 3.1 Research Model  25
Figure 4.1Confirmatory Factor Analysis  70
Figure 4.2 The Measurement of Research  75
LIST OF TABLE
Table 4.1 Characteristic of Respondents (n=369)  40
Table 4.2 Descriptive Analysis for Questionnaire Items  42
Table 4.3 Result of FL and Reliability of Technology Innovation  49
Table 4.4 Result of FL and Reliability of Perceived Benefit  50
Table 4.5 Result of FL and Reliability of Perceived Sacrifice  51
Table 4.6 Result of FL and Reliability of Perceived Usefulness  52
Table 4.7 Result of FL and Reliability of Perceived Ease of Use  52
Table 4.8 Result of FL and Reliability of Perceived Autonomy  53
Table 4.9 Result of FL and Reliability of Perceived Competence  54
Table 4.10 Result of FL and Reliability of Perceived Relatedness  55
Table 4.11 Result of FL and Reliability of Perceived Value  55
Table 4.12 Result of FL and Reliability of Attitude  56
Table 4.13 Result of FL and Reliability of Subjective Norm  57
Table 4.14 Result of FL and Reliability of Security Risk  58
Table 4.15 Result of FL and Reliability of Privacy Risk  58
Table 4.16 Result of FL and Reliability of Intention of e-learning  59
Table 4.17 Result of Independent T-test with Gender  60
Table 4.18 Result of Independent T-test with Type of Industry  61
Table 4.19 Result of One Way ANOVA of Age  63
Table 4.20 Result of One Way ANOVA of Education Level 65
Table 4.21 Result of One Way ANOVA of Occupation Level  66
Table 4.22 Result of One Way ANOVA of Frequency of Using Internet  67
Table 4.23 Result of Confirmatory Factor Analysis  68
Table 4.24 Evaluation of the Measurement Model  71
Table 4.25 Evaluation of Structural Model and Hypothesis Testing  73
Table 4.26 Regression Analysis of the Indirect Effect between TAM Factors and Attitude  76
Table 4.27 Regression Analysis of the Indirect Effect between VAM Factors and Perceived Value  78
Table 4.28 Regression Analysis of the Indirect Effect between Attitude and Behavioral Intention  80
Table 5.1 Result of the Tested Hypotheses  82
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