臺灣博碩士論文加值系統

一直以來，歷久彌新、永續經營是所有企業傳承的不二法門，除了組織內部必須擁有健全的人力資源管理制度，與員工之間關係的培養、工作氛圍的營造等，因為涉獵極為寬廣，故而此為一門大學問。假使企業能建構出一套合適的工作發展機制，並長此依循，同時提供充分資源，員工自然而然對組織產生認同感，視自身與組織利益為一體不可區分，竭盡全力為組織效勞。如今各行各業面臨著人才爭奪的考驗，唯有體認員工為其珍貴資產，更是成功的充要條件，於是統籌人力資源發揮其最大效用為本研究之目的。以員工所認知之高績效工作系統之角度作為本研究起始點，探討對員工工作態度與行為—工作投入、自我效能產生之作用，進而影響個人工作績效。同時探究工作投入、自我效能之於員工認知之高績效工作系統與個人工作績效間之中介效果。並進一步探討在關心員工氛圍的調節作用下，工作投入、自我效能與個人工作績效間之影響。
本研究主要以臺灣本土企業為研究對象，研究問卷分為A、B兩類，以郵寄及親自遞送之方式，總計發放247份，回收有效樣本215份，有效樣本回收率87.4%。本研究使用層級迴歸分析進行研究假說之驗證。實證分析結果如下：
(一) 員工認知之高績效工作系統對工作投入具有正向影響。
(二) 員工認知之高績效工作系統對自我效能具有正向影響。
(三) 工作投入對個人工作績效具有正向影響。
(四) 自我效能對個人工作績效具有正向影響。
本研究主要貢獻如下：首先，以員工認知之高績效工作系統為研究主變數，分別驗證對工作投入、自我效能之影響，進而對個人工作績效產生作用；再者，探討工作投入、自我效能於員工認知之高績效工作系統與個人工作績效間之中介效果。最後，探討關心員工氛圍存在之調節效果，以供後續研究之參考。

Until now, sustainable development is the one and only way for all companies to inherit. In addition to providing comprehensive human resources management system within organization, companies also need to cultivate the relationship among employees and create the climate of work environment. When companies establish a suitable series of career development mechanisms and follow-up in the long run, and providing sufficient resources, then employees with high organizational commitment as a matter of course. Employees would identify themselves with organization and make all-out effort. Nowadays, every trade is experiencing the talent competition. Employees are the key factor of companies’ success only when companies realize that employees as their valuable assets. Therefore, coordinating HR for the maximum effect is the purpose of this study.
The study try to explore the relationship between employee perceived HPWS and job engagement, self-efficacy, which affects individual performance. We also exam whether job engagement and self-efficacy as mediators between employee perceived HPWS and individual performance. Furthermore, we test whether concern for worker climate moderate the relationship between job engagement, self-efficacy and individual performance.
The research is performance through the questionnaires survey with two version to Taiwanese companies, one for team leader and the other for team member. Overall, a total of 247 questionnaires were distributed, and 215 valid questionnaires were returned, resulting in a return rate of 87.4%. We use hierarchical regression analysis to verify all hypotheses.
Our results can be summarized as follows. First, employee perceived HPWS is positively related to job engagement and self-efficacy. Second, job engagement and self-efficacy are positively related to individual performance. Third, job engagement mediates the relationship between employee perceived HPWS and individual performance. Finally, self-efficacy mediates the relationship between employee perceived HPWS and individual performance.

摘要 I
ABSTRACT II
致謝 VI
表目錄 IX
圖目錄 IX
第一章　緒論 1
第一節　研究背景與動機 1
第二節　研究目的 3
第三節　章節架構 4
第二章　文獻回顧 5
第一節　高績效工作系統 6
第二節　工作投入 8
第三節　個人工作績效 11
第四節　工作投入之中介效果 13
第五節　自我效能 14
第六節　自我效能之中介效果 17
第七節　調節變項 18
第三章　研究方法 22
第一節　研究架構 22
第二節　研究假設 23
第三節　研究變數之操作型定義 24
第四節　問卷設計 27
第五節　抽樣方式 32
第六節　資料分析方法 33
第四章　實證分析結果 35
第一節　樣本基本資料分析 35
第二節　信度分析 39
第三節　建構效度分析 44
第四節　驗證性因素分析 47
第五節　相關係數分析 48
第六節　層級迴歸分析 50
第五章　結論與建議 58
第一節　研究假設結果統整 58
第二節　研究結論 59
第三節　研究貢獻與限制 61
第四節　研究建議 63
參考文獻 65
附錄一　主管問卷 72
附錄二　員工問卷 77

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